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Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
Overland Park, KS
- $17.75 to $22.3 USD / hour
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll…
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Assistant Manager
Factory Stores H.F.D. No. 55, Inc.
Lubbock, TX
- $17.75 to $22.3 USD / hour
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll…
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Clinical Manager - Oncology - Roper Hospital
Roper St. Francis Healthcare
Charleston, SC
The Clinical Manager directs operations of the clinical area, clinical outcomes, customer satisfaction, marketing, customer experience and fiduciary responsibilities, of one or more units.…
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Senior Manager Customer Experience Optimization - Environmental Solutions
REPUBLIC SERVICES CUSTOMER RESOURCE CENTER WEST, LLC
Phoenix, AZ
POSITION SUMMARY: The Senior Manager, Customer Experience Optimization - ES is responsible for building, operationalizing, and continuously improving the infrastructure that enables a world…
Added 1 min ago
Process Manager
ENTEK INTERNATIONAL LLC
Lebanon, OR
ENTEK is seeking a results-driven Process Manager to lead manufacturing process optimization, continuous improvement initiatives, equipment performance enhancements, and operational…
Added 1 min ago
MI
Sr. Project Engineer, Construction
MasTec Inc
ABERNATHY, TX
- $130,000 to $160,000 USD / year
…Procurement, and Construction) services and assist in project development. Our experience spans various systems for utility and industrial facilities, including simple and combined cycle…
Added 1 min ago
Product Owner (Technology Operations)
Softpro, LLC
Raleigh, NC
Work with product manager, development team, and architecture to identify and prioritize ongoing maintenance work to minimize future issues and take advantage of technical advancements.
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Assistant Coach
sweetgreen
Raleigh, NC
As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver…
Added 2 mins ago
LT
Facility Operations Supervisor
Life Time
Parsippany-Troy Hills, NJ
- $19.5 to $26 USD / hour
By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the…
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LT
Facility Operations Supervisor- Part Time
Life Time
Parsippany-Troy Hills, NJ
- $19.5 to $26 USD / hour
- Part-time
By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the…
Added 2 mins ago
Store Manager 06894
O'Reilly Auto Enterprises, LLC
United States
The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store…
Added 2 mins ago
Lease Up Community Manager
RPM Living
Sarasota, FL
The Lease Up Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal…
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Blackstone Data Science Product Engineering, Vice President
Blackstone Administrative Services Partnership
NY
…range of operational initiatives, corporate functions, and business subject areas. The group aims to leverage Blackstone's scale and expertise to support management in driving…
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CO
Lead Call Center Receptionist
Community of Hope
Washington, DC
- $24.03 to $26.44 USD / hour
Assists the Call Center Manager in overseeing daily operations and ensuring phone systems function properly; reports and escalates issues as needed.
Added 2 mins ago
Manager, Market Operations
Carvana
Seattle, WA
…committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money.…
Added 3 mins ago
AC
Automotive Assistant Manager
AAA Club Alliance Inc.
United States
- $53,848 to $75,593 USD / year
In this key leadership role, you’ll support daily shop operations, mentor and develop technician talent, and ensure every customer leaves with confidence. Your ability to balance hands-on…
Added 3 mins ago
PO
Fitness Center Assistant Manager
Plus One, an Optum Company
Comcast - Philadelphia, PA, PA
- $22 to $35 USD / hour
We are looking for a reliable, eager, and dedicated Assistant Manager with a passion for supporting healthy lifestyle habits to work at a high profile company’s fitness center located in…
Added 3 mins ago
Project Manager
Baker Construction
Baton Rouge, LA
…be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the…
Added 3 mins ago
Premier Account Executive
Language Line, LLC
United States
…meeting or exceeding revenue commitments. · Experience conducting business reviews and identifying cross-sell, upsell, renewal, adoption, or other expansion opportunities. · Experience…
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Business Development Manager
Lingo Systems LLC
Remote, United States
The Business Development Manager is responsible for building long-term, mutually beneficial relationships with prospective and current clients. This role is expected to exercise initiative,…
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Business Development Manager
Lingo Systems LLC
Remote, United States
The Business Development Manager is responsible for building long-term, mutually beneficial relationships with prospective and current clients. This role is expected to exercise initiative,…
Added 3 mins ago
Assistant Store Manager - Customer Experience
PetSmart
Porterville, CA
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training,…
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Retail Operations Manager
PetSmart
Frederick, MD
PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and…
Added 3 mins ago
Retail Operations Manager
PetSmart
San Antonio, TX
PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and…
Added 3 mins ago
Retail Operations Manager
PetSmart
Garner, NC
PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and…

Constellation

Operations Program Manager

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About the role The Operations Program Manager leads Constellation's Operations Coordinator (OC) team, which provides day-to-day support to our researchers and programs. In this role, you’ll be responsible for the people, the development path, and the capacity of the team that keeps our research center running. This is a people management role, and a people development role where your primary responsibility is to manage and develop the careers of a team of 5-10 junior Operations Coordinators to be both excellent in their current roles while preparing for long careers in AI safety. The OC role is an entry-level operations role. They handle arrivals and tours, requests, onboarding and offboarding, and event support for dozens of organizations and hundreds of researchers. Coordinators learn the core work, take on projects, and move into roles across the AI safety ecosystem. The Operations Program Manager is accountable for both sides of that: ensuring the team delivers excellent service every day, and that every coordinator develops their skills to prepare them for taking on more responsibilities. You will be responsible for prioritizing larger requests for OC time from Constellation teams and partner orgs. Since OC time is finite, you’ll weigh those tradeoffs and make clear, well-communicated decisions. As our organization grows, you’ll also work closely with other managers to develop and improve processes for efficiently handing off work between teams. This is a full-time, in-person role. You must be able to work on-site in Berkeley from 9am to 5pm on weekdays. There is occasional evening work for events and urgent issues.

Key responsibilities

People management and development People manage a team of 5-10 Operations Coordinators. Set goals, give regular feedback, and own performance management for up to ten OCs and Senior OCs. Guide each OC through their professional development path: core skills, mentorship, projects, and transition. Actively source small operations projects from other Constellation teams and partner orgs in our building to help them test their fit and land a strong next step. Coach and advise Senior OCs, who split their time between doing their own projects and training/mentoring new OCs. Managing the OC hiring process and own hiring decisions for new cohorts of OCs. Teach current OCs how to do screening and interviewing to build their skills and share the workload. Capacity planning and intake Act as the single intake point for requests on OC time. Weigh them against core coverage, training load, and organizational priorities, and communicate decisions (including "not now") clearly and kindly. Manage the OC schedule. The OC role is non-exempt and requires overtime for any hours worked beyond 40 per week. The Operations Program Manager is responsible for ensuring OCs manage their time effectively and for approving OT when necessary. Forecast OC capacity across cohort transitions, event-heavy periods, and the project portfolio. Keep the coverage rotation sustainable. Balance core operations against projects with other Constellation teams and partner orgs. Program ownership Working closely with the Senior OCs, own the OC training plan: keep it current, improve it with each cohort's feedback, and make sure trainers are set up to succeed. Set and uphold quality standards for the core functions: arrivals and tours, requests, onboarding, offboarding, etc. Work with the Senior OCs on quality assurance and setting standard operating procedures. Help OCs scope and complete projects that build their skills and benefit the organization. Cross-functional partnership Partner with Site Operations, Convening, People Ops, and BizOps team leads to keep OC work aligned with the organization’s priorities. Contribute to long-term org design for the OC program as it evolves. Skills & experience Experience and confidence managing and developing a team of 5-10 early-career staff, ideally in operations or a service-oriented team Experience designing or running onboarding and training programs Skill at prioritizing among competing requests from many stakeholders, and at saying no with grace Direct, kind, specific feedback, and comfort delivering difficult news Hiring experience: screening, interviewing, and making decisions Enough hands-on operations knowledge (office, events, customer support) to set standards and QA the work credibly Systems thinking: you notice what breaks at scale and fix the process Clear, concise written communication

Comfort with:

Asana, Slack Google Workspace, and Claude Ambiguity and change during an interim structure Thinking on your feet in a fast-paced environment You might be a good fit if you Get energy from helping early-career people grow, and are proud when they move on to great roles Like fitting finite capacity to a large volume of demand Have a service mindset and care about the experience of researchers and visitors Take ownership and enjoy building a program, not just running one Are excited to support the AI safety ecosystem and learn more about it Care about making transformative AI go well

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More about this job

Skills

Research
Onboarding
Prioritization
Improve business processes
Team leadership
Manage a team
Performance management
Coaching
Quality assurance
Customer service
Systems thinking
Communication skills
Asana
Slack
Google Workspace

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