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Microsoft Dynamics Manager, Technical Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
As a Dynamics 365 Technical Manager, you will:
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Anti-Corruption & Trade Manager
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Williamsville, NY
Anti-Corruption & Trade (ACT) is seeking an experienced Manager-level professional who will manage and execute various tasks related to the Deloitte U.S. Firms’ Anti-Corruption and Trade…
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PH
Nurse Manager (Full-Time), (Irvine, CA)
Phoenix Houses of California Inc
Irvine, CA
- Full-time
Reporting to the Senior Program Director the Nurse Manager is responsible for leading members of the multidisciplinary team to meet the health needs of patients. The position is responsible…
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Clinical Manager
Phoenix Houses of California Inc
Irvine, CA
Reporting to the Sr. Program Director, the Clinical Manager leads and directs the clinical services provided and oversees Residential, Peer Mentor and care coordination services. The…
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Medical Assistant - Pediatrics
Progressive Community Health Centers, Inc.
Milwaukee, WI
Works under the Practice Manager to support medical staff with patient exams and treatment by performing clinical tasks. Keeps rooms ready, operates equipment, and administers injections…
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Medical Assistant - Family Practice
Progressive Community Health Centers, Inc.
Milwaukee, WI
Works under the Practice Manager to support medical staff with patient exams and treatment by performing clinical tasks. Keeps rooms ready, operates equipment, and administers injections…
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Senior Engineer, Geotechnical Engineering
Kennecott Utah Copper LLC
United States
Reporting to the Technical Manager and working within the Technical Support team in Tailings & Water Services, you will be:
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Superintendent, Reliability Engineering
Kennecott Utah Copper LLC
United States
Reporting to the Manager, Smelter & Refinery Maintenance and working closely with Maintenance, Asset Management and operational teams, you will be:
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RP
Valet Operations Manager
Reimagined Parking
Sunny Isles Beach, FL
- $43,680 USD / year
…Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment…
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Construction Manager
WillScot
NC
WillScot seeks an experienced Construction/Project Manager to support the front-end pre-construction phases of our custom complex construction projects by:
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PC
Hammond Front of House Associate
Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana
Hammond, LA
- From $10.5 USD / hour
Reporting to the Store Manager and Lead Front of House Associate, the Front of House Associate is often the first and last person our customers see. You will run the register, greet and…
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Project - Manager - Public Health Evaluator
Deloitte US
Atlanta, GA
…models, research questions, and evaluation plans aligned with program goals and stakeholder…
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Lincoln Engagement Manager
Percepta
United States
The Lincoln Engagement Manager is responsible for the oversight of an innovative new program designed to assist clients with transportation challenges. Lincoln Engagement Manager will lead…
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Nutrition Services Supervisor II - San Jose Charter Academy
West Covina Unified
West Covina, CA
REPRESENTATIVE DUTIES: Under the direction of the Manager of Nutrition Services, supervise and participate in the operation of an intermediate school or county school cooking kitchen and…
Added 1 min ago
Manager Inside Sales
Keystone Automotive Industries
1742 Wilmer, TX
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Added 1 min ago
Delivery Driver
Keystone Automotive Industries
3155 Waco, TX
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Added 1 min ago
Automotive Yard Puller
Keystone Automotive Industries
1751 El Reno, OK
…to complete work activities; works closely with supervisor/manager who provides broad guidance and overall…
Added 1 min ago
KA
Warehouse Worker
Keystone Automotive Industries
3072 Indianapolis, IN
- $19 USD / hour
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
KA
Warehouse Worker
Keystone Automotive Industries
3195 Cincinnati, OH
- $19 USD / hour
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
KA
Warehouse Worker
Keystone Automotive Industries
3072 Indianapolis, IN
- $18 USD / hour
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
KA
Warehouse Worker
Keystone Automotive Industries
3072 Indianapolis, IN
- $18 USD / hour
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
Inventory Clerk
Keystone Automotive Industries
1330 Belleville, MI
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
KA
Forklift Dock Worker
Keystone Automotive Industries
1330 Belleville, MI
- $17 USD / hour
Uses guidance/guidelines provide by supervisor/manager.
Added 1 min ago
CI
Clinician, Recovery & Reentry
Cook Inlet Tribal Council Inc.
Chugiak, AK
- $74,000 to $104,400 USD / year
Serve as lead clinician or provide expertise on treatment-related issues to program staff.
Added 1 min ago
Manager, FE Global Planning Scenario & Capital (US)
Micron Technology, Inc.
Boise, ID
…Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide…

Constellation

Customer Experience Manager

Houston, TX, United States

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Job details

Experience: Bachelor's degree and 8 years of relevant experience, or 12 years of experience in lieu of the degree
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

Total Rewards

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $117,000 to $130,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

As an influential part of our customer-centric organization, the Customer Experience Manager leads the development and execution of the customer-experience measurement (NPS) and provides insights and improvement strategies across Retail business segments and supporting functions. The position analyzes Voice of Customer data to identify experience gaps and strengthen customer trust, loyalty, retention, and ease of doing business. The role serves as a cross-functional leader and customer advocate, partnering with Sales, Customer Care, Operations, Digital, Marketing, Sales Enablement, Analytics, and Product teams to embed customer insights into strategic business decisions, digital experiences, seller practices, and continuous improvement efforts. The manager also establishes CX governance and closed-loop accountability, manages vendor relationships, and communicates actionable recommendations to business and executive stakeholders.

Primary Duties and Accountabilities

Integrate customer feedback with operational, transactional, digital, behavioral, and market data to identify trends, root causes, segment differences, and improvement opportunities; translate findings into clear executive narratives and actionable business recommendations.
Develop, manage, and continuously improve the organization's CX measurement and insight strategy, including NPS, HX Trust ID, and competitive benchmarking, through relationship surveys, bi-annual studies, and external research
Represent the voice of the customer in experience-focused initiatives, informing journey maps, personas, use cases, requirements, product priorities, feature roadmaps, user-experience decisions, and adoption strategies.
Manage strategic CX vendor relationships, including scope and deliverable alignment, service quality, contract or budget responsibilities as assigned, and the application of external research and benchmarks to business decisions.
Lead cross-functional CX governance with defined closed-loop expectations to ensure timely customer follow-up, issue escalation, and trending gaps in customer experience.
Monitor whether agreed actions are completed and assess their effect on customer outcomes where data is available.

Minimum Qualifications

Bachelor's degree and 8 years of relevant experience, or 12 years of experience in lieu of the degree
Demonstrated experience integrating qualitative and quantitative data and translating findings into actionable business recommendations.
Demonstrated success leading complex, cross-functional initiatives without relying solely on direct authority
Ability to manage multiple priorities, exercise sound judgment, and operate effectively within ambiguity
Experience presenting data insights, recommendations, and complex concepts to senior leaders and varied business audiences
Strong organizational skills and experience managing external vendor relationships
Proficiency with Microsoft Office Suite applications and experience using data-visualization
Excellent written, verbal, analytical, facilitation, and executive-presentation skills
Travel required as necessary to meet business needs and in-person attendance for trainings, all-hands meetings, and other moments that matter

Preferred Qualifications

Experience designing or managing Voice of the Customer, NPS, CSAT, customer-effort, trust, or loyalty measurement programs.
Experience with survey methodology, questionnaire design, sampling, qualitative research, statistical interpretation, or competitive benchmarking.
Experience supporting digital-product, customer-journey, UX, persona, or service-design initiatives.
Experience operating in commercial energy, utilities, B2B services, or another complex and regulated industry.
Experience embedding customer insights into sales, account management, customer care, or enablement processes.

Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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Skills

Customer experience
Research
Organizational skills
Microsoft Office
Data visualization
Presentation skills
Customer insight
Sales
Customer service

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