Jobs in the United States

25+ jobs

Save this search

Added just now
Restaurant Manager
Raising Cane's
Kentwood, MI
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added just now
Gas Turbine Project Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
…position reports to the Project Engineering Leader (Americas) - Manager of Gas Turbine and…
Added just now
Retail Sales Consultant - Seasonal - Tanger Outlets - Mebane, NC
Swarovski Retail Ventures
Mebane, NC
Curious, empathetic, and results-driven team player with a commercial mindset
Added just now
Delivery Partner Manager, FDE
Databricks
Remote, United States
Forward Deployed Engineering (FDE) Delivery Partner Manager supports the mission of the FDE team, which is to accelerate and de-risk our customers' business outcomes through effective…
Added 1 min ago
Group Sales Manager – Incentive Market (Midwest)
Hyatt
United States
Alila Mayakoba and Park Hyatt Cabo del Sol seek a strategic, commercially driven Group Sales Manager based remotely in the USA with deep expertise in the incentive market. This is a shared…
Added 1 min ago
Microsoft Dynamics Manager, Functional Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
…and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists,…
Added 1 min ago
Microsoft Dynamics Manager, Technical Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
…and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists,…
Added 2 mins ago
Customer Supply Chain Manager
The Clorox Sales Company
Alpharetta, GA · Durham, NC
The Customer Supply Chain Manager (CSCM) is a critical owner within Clorox Logistics, accountable for end to end orchestration of service, cost, cash, and growth for assigned customers.
Added 3 mins ago
Group Sales Manager – Incentive Market (Midwest)
Hyatt
United States
Alila Mayakoba and Park Hyatt Cabo del Sol seek a strategic, commercially driven Group Sales Manager based remotely in the USA with deep expertise in the incentive market. This is a shared…
Added 4 mins ago
SC
Maintenance Technician
Sun Communities
Pueblo, CO
- $21 to $24 USD / hour
Reports all community maintenance issues and concerns that may be identified while performing daily duties to manager.
Added 4 mins ago
Quality Engineer-Kiewit Nuclear Solutions-Corpus Christi, TX
Kiewit
Corpus Christi, TX
…Sr Quality Engineer, you will report directly to the Quality Manager, and will administer the Project Quality Plan. In this role, you will be responsible for assuring that the quality…
Added 4 mins ago
Real Estate Valuation Manager
BANK OF MARIN
Novato, CA
General Summary: Overall responsibility for the management and administration of the Bank’s Real Estate Valuation Program governing all loans secured by real estate, residential and…
Added 4 mins ago
RC
Property Manager
Regency Centers
Greenwood Village, CO
- $31,533 USD / year
…and experiences makes us better. We are seeking a Property Manager to join our regional office located in Denver, Colorado. The Property Manager will be responsible for the operations and…
Added 4 mins ago
CI
Senior Commercial Counsel
Cribl, Inc
Denver, CO
- $150,000 to $200,000 USD / year
…you'll be part of a high-performing, collegial and prominent Commercial team that partners with our global GTM team and directly contributes to driving Cribl's…
Added 4 mins ago
BA
Program Management Director (Water/Wastewater Infrastructure)
Brown And Caldwell
Lakewood, CO
- $31,533 USD / year
Advanced program controls, strong business and commercial acumen, and performance monitoring and reporting.
Added 4 mins ago
HG
H&M Store Visual Manager - Westfield southcenter
H&M Group
Seattle, WA
- $31.82 to $36.59 USD / hour
As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. Together with your…
Added 5 mins ago
DH
Claims Audit Analyst - Denver Health Medical Plan (Must Live in Colorado. Weekl
Denver Health
Denver, CO
- $60,500 to $87,700 USD / year
…staff (BMS and IS). Work in conjunction with the Compliance program to monitor and detect potential claims for fraud and abuse.This position will interact will all levels of management and…
Added 5 mins ago
OS
SST Sustainment Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
…providing Engineering Support as a member of the SST System Program Office (SPO) in Combat Forces Command (CFC), Mission Delta 2 (MD2), Second Sustainment Squadron…
Added 5 mins ago
UO
Custodian I
University of Colorado Denver
Aurora, CO
- $40,248 to $48,300 USD / year
Other duties as assigned by Supervisor, Manager or Director.
Added 5 mins ago
Batch Plant Operator
CRH
Helena, MT
Added 6 mins ago
BC
Sr. Material Program Manager
Blue Canyon Technolo
Lafayette, CO
- $90,000 to $135,000 USD / year
The Sr. Material Program Manager (MPM) will help lead the program's supply chain activities and is the liaison between Contracts, Program Finance and Program Managers, working alongside…
Added 6 mins ago
BC
Sr. Contracts Administrator
Blue Canyon Technolo
Lafayette, CO
- $90,000 to $130,000 USD / year
…include US Government contracts and domestic and international commercial contracts. You will interface with customers during the pursuit of new business and contract execution phases. This…
Added 6 mins ago
BC
Principal Business Development Manager
Blue Canyon Technolo
Lafayette, CO
- $170,000 to $230,000 USD / year
…cost of traditional space systems. We support premier defense, commercial and civil organizations including the U.S. Air Force Research Laboratory, NASA, MIT Lincoln Lab, the Johns Hopkins…
Added 6 mins ago
BC
Business Development Manager II
Blue Canyon Technolo
Boulder, CO
- $105,000 to $160,000 USD / year
Position Purpose: The Business Development Manager II role supports BCT product lines by driving capture planning and management of capture campaigns. The focus of this position will be to…
Added 7 mins ago
MU
Video Commercial Editor and Producer
Manhattan University
Bronx, NY
- $60,000 USD / year
Manhattan University seeks an experienced, versatile Video/Commercial Editor and Producer to lead video storytelling for the Office of Marketing and Communications. This position owns the…

Constellation

Customer Experience Manager

Houston, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Bachelor's degree and 8 years of relevant experience, or 12 years of experience in lieu of the degree
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

Total Rewards

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $117,000 to $130,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position

As an influential part of our customer-centric organization, the Customer Experience Manager leads the development and execution of the customer-experience measurement (NPS) and provides insights and improvement strategies across Retail business segments and supporting functions. The position analyzes Voice of Customer data to identify experience gaps and strengthen customer trust, loyalty, retention, and ease of doing business. The role serves as a cross-functional leader and customer advocate, partnering with Sales, Customer Care, Operations, Digital, Marketing, Sales Enablement, Analytics, and Product teams to embed customer insights into strategic business decisions, digital experiences, seller practices, and continuous improvement efforts. The manager also establishes CX governance and closed-loop accountability, manages vendor relationships, and communicates actionable recommendations to business and executive stakeholders.

Primary Duties and Accountabilities

Integrate customer feedback with operational, transactional, digital, behavioral, and market data to identify trends, root causes, segment differences, and improvement opportunities; translate findings into clear executive narratives and actionable business recommendations.
Develop, manage, and continuously improve the organization's CX measurement and insight strategy, including NPS, HX Trust ID, and competitive benchmarking, through relationship surveys, bi-annual studies, and external research
Represent the voice of the customer in experience-focused initiatives, informing journey maps, personas, use cases, requirements, product priorities, feature roadmaps, user-experience decisions, and adoption strategies.
Manage strategic CX vendor relationships, including scope and deliverable alignment, service quality, contract or budget responsibilities as assigned, and the application of external research and benchmarks to business decisions.
Lead cross-functional CX governance with defined closed-loop expectations to ensure timely customer follow-up, issue escalation, and trending gaps in customer experience.
Monitor whether agreed actions are completed and assess their effect on customer outcomes where data is available.

Minimum Qualifications

Bachelor's degree and 8 years of relevant experience, or 12 years of experience in lieu of the degree
Demonstrated experience integrating qualitative and quantitative data and translating findings into actionable business recommendations.
Demonstrated success leading complex, cross-functional initiatives without relying solely on direct authority
Ability to manage multiple priorities, exercise sound judgment, and operate effectively within ambiguity
Experience presenting data insights, recommendations, and complex concepts to senior leaders and varied business audiences
Strong organizational skills and experience managing external vendor relationships
Proficiency with Microsoft Office Suite applications and experience using data-visualization
Excellent written, verbal, analytical, facilitation, and executive-presentation skills
Travel required as necessary to meet business needs and in-person attendance for trainings, all-hands meetings, and other moments that matter

Preferred Qualifications

Experience designing or managing Voice of the Customer, NPS, CSAT, customer-effort, trust, or loyalty measurement programs.
Experience with survey methodology, questionnaire design, sampling, qualitative research, statistical interpretation, or competitive benchmarking.
Experience supporting digital-product, customer-journey, UX, persona, or service-design initiatives.
Experience operating in commercial energy, utilities, B2B services, or another complex and regulated industry.
Experience embedding customer insights into sales, account management, customer care, or enablement processes.

Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

Apply About employer

More about this job

Skills

Customer experience
Research
Organizational skills
Microsoft Office
Data visualization
Presentation skills
Customer insight
Sales
Customer service

Report this job