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LB
Junior Dynamics 365 Finance & Operations Developer
LONG Building Technologies
Littleton, CO
- $70,000 to $90,000 USD / year
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Littleton, CO
3+ years professional experience in wire harness and interconnects design for avionics or high-reliability applications.
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Systems Engineer Stf - Level 4
Lockheed Martin
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The Test Lead will support verification and validation campaigns for big data tools and a data lake software architecture, along with several hardware integration and stand-up efforts. The…
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Littleton, CO
- Full-time
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Executive Director, Technology Business Risk and Controls - Data and AI
USAA
Colorado Springs, CO
…and control activities related to technology infrastructure, software development, cloud environments, information security, data governance, third-party technology services, and emerging…
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DG
Manager II, Grants & Institutional Giving
Discover Goodwill of Southern & Western Colorado
Colorado Springs, CO
- $75,000 to $85,000 USD / year
Oversee all proposal development, providing direction, review, editing, and final approval of grant applications.
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Product Delivery Professional
Cimarron Software Se
Colorado Springs, CO
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Senior Cyber Engineer
The Aerospace Corpor
Colorado Springs, CO
…security experience across multiple cybersecurity domains (applications security, defensive cyber operations, vulnerability analysis, reverse engineering, network security, embedded systems…
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Integration/Deployment Engineer
Kratos Defense & Security Solutions, Inc.
Colorado Springs, CO
Install, configure, integrate, and validate new hardware, software, and infrastructure components.
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USAA
Colorado Springs, CO
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Sr Software Engineer, Front End - Denver, CO & Dallas, TX
AT&T
Denver, CO
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Sales Desk Assistant - Mutual Funds (Denver)
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Denver, CO
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Provides Concierge Service, collecting information and completing sales applications/paperwork and/or assisting with order entry process for approved partner firm's advisers.
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SDE II, Perception and SLAM, Autonomous Mobility
Amazon
Denver, CO
The Amazon Robotics Autonomous Mobility software team develops the autonomy software that powers Proteus, Amazon’s first fully autonomous warehouse robot. We are looking for an enthusiastic…
Added 1 min ago
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Business Analyst/Tech Writer ONSITE DOWNTOWN DENVER
TEKsystems
Denver, CO
- $50 to $60 USD / hour
…envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align technology to business strategy. Gathers & catalogs functional,…
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DH
Biomedical Technician III
Denver Health
Denver, CO
- $31.31 to $45.4 USD / hour
…processors, chips, electronic equipment, computer hardware and software, including applications and basic programming. Shift Days (United States of America) Work Type Regular Salary $31.31…
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Software Development Manager (Denver)
Martin/Martin, Inc.
Denver, CO
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Oracle Health Federal Test Consultant
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Denver, CO
- $25.48 to $63.65 USD / hour
…team. We support federal clients implementing Cerner Millennium Software by testing a variety of changes. Our purpose is to ensure the system is working as designed with the goal to prevent…
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Software Engineer
Teradata
Denver, CO
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
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Systems Administrators
CACI International
Denver, CO
Experience troubleshooting hardware, software, operating systems, applications, peripherals, user accounts, and connectivity issues.
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Configuration Analyst Level I
Intermountain Health
Denver, CO
…configure, test, implement and support healthcare platform software configuration through an understanding of business requirements as well as technical knowledge of the systems. Using…
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Java Angular Full-stack Lead (Remote - US/Canada)
Cognizant
Denver, CO
- $138,000 to $162,000 USD / year
Provide technical leadership and mentorship throughout the Software Development Lifecycle (SDLC).
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Healthcare .NET Senior Application Developer - HNAS
Highmark Health
Denver, CO
…Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May…
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Remote Dietitian Director of Nutrition Excellence and Digital Integration
Compass Group, North America
Denver, CO
Possess working knowledge of computer operations and associated software applications required to accomplish job responsibilities, plus proficiency with Microsoft Office products
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Senior Informaticist
Intermountain Health
Denver, CO
…perform workflow and system analysis and functional design for software development / configuration activities associated with the EHR and other Health Information Technology (HIT)-related…

Constant Contact

Technical Support Specialist - Lead Generation

Remote, United States

Pay Transparency - All Full Time Employees $20.20 - $25.25 USD

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Job details

Pay: Pay Transparency - All Full Time Employees $20.20 - $25.25 USD
Experience: 2 years of relevant experience required
Posting language: English
Posted: Nov 4, 2026

Original job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Constant Contact’s Lead Gen & CRM platform is a Gainesville-bred, cloud-based automation technology platform for marketing agencies and small- to mid-sized businesses (SMBs) that rivals top competitors with its features, functionalities, and performance. We pride ourselves in knowing that our product is powerful, affordable, and accessible for everyone. With a team working from home offices across the country, we're looking for people who like working in small teams and are excited about being part of a fast-growth organization.

With that in mind, we are looking for someone that can bring a broad range of technical and user support services to the organization. The Technical Support Specialist will be responsible for resolving technical support queries that come in via phone, email, and chat systems related to our in-house Lead Gen & CRM software application. You will also conduct comprehensive bug reports, submit feature requests and usability requests, and test applications.

Are you inquisitive and attentive when people present you with their questions or issues? Do you enjoy troubleshooting and solving difficult problems with special attention to customer needs? If you answered yes to these and you are interested in joining a dynamic and successful tech company where your work makes a significant impact on the entire organization, then we want to talk to you!

What You'll Do:

Provide technical software support for a global customer base
Provide timely and high-quality technical support to clients worldwide via email, chat, phone, or as additional channels are identified in the future
Respond to cases in our support ticketing system in a timely manner and manage a backlog of pending cases
Formulate alternative or unique solutions to help customers achieve their goals
Collaborate with engineering team through creation of Jira tickets and direct communication to resolve customer issues and feature requests
Track progress and work with other departments towards timely resolutions.
Document and communicate operational issues, system defects, workarounds, hot fixes and product enhancements in ticket systems
Contribute to internal knowledge base for current and new team members
Ensure support cases are properly classified for use in the app success initiative
Days off and schedules may vary based on the needs of the business
Other duties as assigned

Who You Are:

You are comfortable working with a SaaS solution and supporting customers who utilize it
You can communicate clearly in verbal and written form to a variety of audiences
You are comfortable and effective in presenting ideas and information to stakeholders
You enjoy thinking critically and are not daunted by complex situations
You are naturally inquisitive and curious which makes you a creative problem solver
Self-driven to succeed in current position, as well as driven to excel in overall career
You have great self-awareness and can take initiative and prioritize effectively
Strong knowledge of Microsoft (Word, Excel, PowerPoint) and/or Google suite applications (Docs, Sheets, Slides)
2 years of relevant experience required
Experience using Salesforce, Zapier, or other marketing automation tools is a plus!
Knowledge of email deliverability concepts is a plus!
Previous experience using HTML and API is a plus!
If you are bilingual, that is a plus!

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees $20.20 - $25.25 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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More about this job

Skills

Technical support
Lead generation
Constant Contact
Troubleshooting
Jira
Communication skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Docs
Google Slides
Salesforce
HTML
Bilingualism

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