Field Service Technician

Summary

Job title: Field Service Technician

Department: CED Services

Description

Summary:

CED Services is seeking an experienced Electrical Field Service Technician to join our growing field services team. This position will support industrial and commercial customers with electrical testing, commissioning, troubleshooting, maintenance, and startup of low- and medium-voltage electrical distribution systems. This is a hands-on field position for someone who understands electrical power systems, takes pride in quality work, works safely, and can represent CED Services professionally in front of our customers.

We are looking for technicians who are safe, dependable, accountable, honest, motivated, and willing to continue learning.

CED Services is a growing organization, and we want technicians who are interested in building a long-term career - not simply filling a position. Team members who demonstrate technical ability, leadership, customer service, and initiative will have opportunities to take on greater responsibility as the organization continues to expand

Reports to: Field Service Manager

Minimum Qualifications:

Primary Responsibilities

The technician will perform and assist with electrical testing, commissioning, troubleshooting, maintenance, and startup activities on industrial power distribution equipment.

Typical responsibilities include:

• Perform electrical acceptance and maintenance testing
• Complete PowerDB test forms and field documentation
• Read and interpret one-lines, three-lines, AC/DC schematics, wiring diagrams, and connection drawings
• Perform point-to-point and functional checks
• Assist with commissioning and startup of electrical distribution systems
• Perform insulation resistance and contact resistance testing
• Perform secondary and primary injection testing
• Perform CT and PT/VT ratio, polarity, and insulation testing
• Test low- and medium-voltage circuit breakers
• Perform cable testing including Hi-Pot, VLF, Tan Delta, and related diagnostic testing
• Perform grounding system testing including fall-of-potential, soil resistivity, and point-to-point testing
• Inspect and test substation battery and battery charger systems
• Perform testing on 480V switchboards and switchgear
• Perform testing on medium-voltage metal-clad switchgear
• Assist with protective relay, metering, and control circuit testing
• Perform and assist with power transformer testing
• Collect transformer oil samples for screen testing and DGA
• Properly document test results, deficiencies, corrective actions, time, and expenses

Technical Knowledge

Candidates should have a working understanding of electrical fundamentals including:

• Basic mathematics, algebra, and the power triangle
• AC and DC electrical theory
• Single-phase and three-phase circuits
• Ohm's Law
• Voltage, current, resistance, reactance, and power
• Electrical components and symbols
• IEEE/ANSI device numbers and functions
• Electrical safety and grounding practices
• Current and potential circuits
• CT and PT/VT applications
• Substation DC systems
• Metering circuits and configurations
• Protective relaying and control circuits
• Electrical equipment ratings including voltage, amperage, interrupting rating, and arc-flash considerations

Equipment Experience

Candidates should have experience with or a working understanding of the following equipment and testing practices:

480V Switchboards & Switchgear

• Main, feeder, and tie breakers
• M-T-M and M-G configurations
• CTs, neutral CTs, PTs, CPTs, and metering
• ERMS systems
• Insulation resistance testing
• Contact resistance testing
• Ground-fault testing
• Secondary and primary injection

Low- & Medium-Voltage Circuit Breakers

• Air and vacuum circuit breakers
• Breaker timing
• Contact resistance
• Insulation resistance
• Minimum pickup/trip testing
• Dielectric withstand testing
• Vacuum integrity testing
• Primary and secondary injection testing

Medium-Voltage Metal-Clad Switchgear

• Equipment inspection
• Bus and insulation testing
• Breaker and protective device testing
• CT/PT circuits
• Control power
• Functional testing and commissioning

Power Transformers

• Transformer inspection
• DETC and LTC systems
• Turns ratio (TTR)
• Winding resistance
• Insulation testing
• Power factor testing
• Excitation testing
• Core ground testing
• Sudden pressure and Buchholz devices
• Oil sampling and DGA
• Functional testing of transformer accessories and controls

Technicians should be capable of making test connections and performing transformer testing under the supervision of a Senior Technician when required.

Power Cable

• Cable construction and identification
• AC/DC Hi-Pot
• VLF withstand testing
• VLF Tan Delta
• Partial discharge concepts
• Applicable IEEE, ANSI, ICEA, and NETA requirements

Grounding Systems

• Ground-grid fundamentals
• Soil resistivity testing
• Fall-of-potential testing
• Point-to-point resistance testing

Safety Expectations

Safety is a core requirement of this position. Candidates must understand and consistently follow:

• Job Safety Analysis (JSA)
• Lockout/Tagout (LOTO)
• Electrically safe work conditions
• Approach boundaries and safe working distances
• Temporary protective grounding
• Fall protection
• PPE requirements
• Site permitting requirements
• Emergency response procedures
• Drug, alcohol, and prohibited-item policies
• Customer-specific safety requirements

Documentation & Customer Service

CED Services technicians are expected to represent the company professionally in the field. Candidates must be able to:

• Communicate effectively with customers, contractors, engineers, and other technicians
• Understand and execute the assigned scope of work
• Complete accurate field test documentation
• Enter and maintain test data in PowerDB
• Complete JSAs, job sheets, time sheets, and expense reports
• Document deficiencies and communicate issues to project leadership
• Follow CED Services QA/QC procedures
• Maintain accountability for company tools and test equipment
• Identify additional customer needs and communicate potential sales opportunities to the CED Services team

Preferred Qualifications:

• Previous electrical testing, commissioning, industrial electrical, or power distribution experience
• Experience with low- and medium-voltage electrical equipment
• Familiarity with NETA, IEEE, ANSI, NFPA 70E, and applicable industry standards
• Experience using electrical test equipment
• PowerDB experience preferred
• Ability to troubleshoot electrical control and power circuits
• Ability to read electrical drawings and schematics
• Valid driver's license
• Ability to travel approximately 30–40%
• Ability to work overtime, weekends, outages, and shutdowns when project schedules require it

Working Conditions:

Travel

This position requires approximately 30–40% travel depending on project workload. Travel may include overnight and multi-day projects supporting customers throughout Texas and other regions.

Supervisory Responsibilities: No

Essential Job Functions:

• Providing service and customer support during field visits or dispatches Managing all on site installation, repair, maintenance and test tasks
• Diagnosing errors or technical problems and determining proper solutions
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
• Perform complex predictive maintenance activities to detect fundamental machinery problems including misalignment, rotor eccentricity, mechanical looseness, belt drive problems, and soft foot problems.
• Provide detailed recommendations and corrective actions documenting machine component issues to maintenance and operations personnel.
• Effectively and efficiently identify the multiple "problems" that can occur in rotating equipment (pumps, motors, turbines, fans, gear-boxes, etc.) and determining the source of the predominate vibrations.

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Health Savings Account (HSA) and matching
• Dependent Care Flexible Spending Account (FSA)
• Teledoc
• Paid Pregnancy & New Parent Leave