AIMM Service Technician

Summary

Job title: AIMM Service Technician

Department: AIMM IN/KY

Description

Summary:

The AIMM Services service technician is responsible for executing AIMM-delivered client services and providing the highest level of client service in the industrial and manufacturing markets. Applicants must be highly organized and utilize a process-driven methodology to achieve these goals. This role is responsible for the performance, execution, and client satisfaction of the AIMM delivered services.

A strong background in electrical and mechanical on-site service work is desired. Service technician will work on a wide variety of tasks and projects related to the services business and are expected to carry out all outlined training and work in a safe manner incompliance with AIMM Service’s and the clients’ safety procedures.

This will be a territory-defined role that reports to the AIMM Services Business Development Manager. There is a requirement to interact with other team members to deliver the best possible client experience.

Reports to: Business Development Manager in KS/MO NE territory

Minimum Qualifications:

• Previous experience working as part of a large, multi-disciplinary team completing full project life-cycle implementations
• Industrial experience, Associate of Science Degree in Engineering or Technology, or equivalent training
• 2+ years of hands-on experience in an industrial/manufacturing work environment
• Experience using Microsoft Excel, Word, etc.
• Familiarity with Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc.
• Understanding of safety codes, standards, and best practices
• Understanding of safe work practices in an industrial environment
• High School Diploma
• Valid driver’s license

ADDITIONAL COMPETENCIES:

• Demonstrated strong interpersonal, organizational, and written/verbal communication skills
• Demonstrated ability to learn quickly and adapt to changing demands
• Examples of being self-motivated and able to work independently

Preferred Qualifications:

Experience in service-type work

Working Conditions:

Most work will be performed at customer locations including office environment, plant floor manufacturing environment.

Required travel to and from customer worksites

Supervisory Responsibilities: No

Essential Job Functions:

• Perform Simple Variable Frequency Drive Start-Ups.
• Complete on-site Asset, Network, and Safety assessments at client sites.
• Collect data for studies such as: Arc Flash, Lock Out/Tag Out, and IR studies
• Perform other functionally-related duties as assigned and based upon skill level.
• Follow scope of work to complete documented service offerings at client sites.
• Follow or exceed client on-site safety and work requirements.
• Present technical findings to non-technical stakeholders at all levels of the organization to gain buy-in around both the concepts and the value of acting on design changes. Document work activities in an appropriate and professional report format.
• Articulate the value of service offerings to clients.
• Support clients in understanding their current state in order to improve their processes, mitigate their risk, or modernize their facilities.
• Successfully and safely complete projects on time and in scope while providing thorough and clear documentation before, during, and after the service.
• Interact professionally with all internal and external clients

CED is an Equal Opportunity Employer - Disability | Veteran