Jobs in the United States

25+ jobs

Save this search

Added just now
Registration Associate - PRN
Children's Healthcare of Atlanta
Watkinsville, GA
Assists Supervisor and/or Manager by being available to teammates, acting as a resource to help complete complicated/complex tasks, on the job training to team, and seeking out…
Added just now
T
IT Operations Manager
Therma
San Jose, CA
- $125,000 to $155,000 USD / year
The IT Service Desk is the central point of contact for all IT-related incidents and service requests. The IT Operations Manager is responsible for leading IT support operations across…
Added just now
Operations Portfolio Project Manager
Roche Molecular Systems, Inc.
United States
As the Operations Portfolio Project Manager, you will be responsible for all aspects of various projects of a moderately complex nature, interfacing with all areas affected or supporting…
Added 1 min ago
Regional Pharmacy Operations Supervisor (Hybrid)
Florida Cancer Specialists & Research Institute, LLC
Remote, United States
…compliance in region designated and work closely with Pharmacy Operations Manager to track compliance…
Added 1 min ago
Admixture Tech II
Florida Cancer Specialists & Research Institute, LLC
Wellington, FL · West Palm Beach, FL · Delray Beach, FL
Perform other duties and projects as assigned by Pharmacy Operations Supervisor and Pharmacy Operations Manager.
Added 1 min ago
Assistant Hourly Manager LM019
Dhanani Group
Lake Jackson, TX
At La Madeleine, we don’t just serve food-we serve experiences. As an Assistant Manager, you’ll help lead one of our neighborhood cafés while inspiring a team, creating memorable guest…
Added 1 min ago
NB
Injection Operator
Niagara Bottling
Rialto, CA
- $24.1 to $33.38 USD / hour
…knowledge of injection processes and responsible for day-to-day operations associated an array of PET and HDPE injection equipment and its auxiliary equipment. *(Niagara purchases primarily…
Added 1 min ago
RN Unit Manager
The Grand at Utica
Utica, NY
We are seeking an RN Unit Manager to join our team at The Grand Rehabilitation and Nursing at Utica. In this leadership role, you will oversee the day-to-day operations of the nursing unit,…
Added 1 min ago
BH
Lounge Attendant
BRIDGETON HOLDINGS GROUP
Miami, FL
- $15 USD / hour
…vertically integrated platform encompassing investment management, development, hotel management, and property management, Bridgeton continuously re-envisions traditional operating models…
Added 2 mins ago
Business Development Manager - Columbus
Supporting Strategies
Columbus, OH
…businesses solve real operational challenges? As a Regional Business Development Director, you will serve as the local face of Supporting Strategies within your assigned market, building…
Added 2 mins ago
Group Sales Manager - Corporate
Pyramid Global Hospitality
Marlborough, MA
…genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our…
Added 2 mins ago
Clinic Manager
Pain Specialists of America LLC
San Marcos, TX
Supervises staff and oversees daily office operations
Added 2 mins ago
Field Operations Specialist - Intelligent Spe
Global IID Parent LLC
Grapevine, TX
The ISA Field Operations Specialist will provide hands-on technical and operational support for the Speed Aware Intelligent Speed Assist (ISA) program throughout Virginia. This position…
Added 2 mins ago
CH
Pharmacy Lead Technician
CVS Health
Calumet City, IL
- $19 to $32 USD / hour
…and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s). As an individual contributor and participant-leader, Lead Technicians assist in ensuring that…
Added 2 mins ago
CH
Operations Manager
CVS Health
San Antonio, TX
- $18 to $28 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 3 mins ago
Operations Support Representative
Radius Global Solutions LLC
Edina, MN
Maintain production average as directed by supervisor or manager
Added 3 mins ago
AB
Full-Time Assistant Store Manager
ALDI Brand
Lady Lake, FL
- $26 USD / hour
- Full-time
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall…
Added 3 mins ago
CE
0601 - Assistant Store Manager
Claires Essentials LLC
Grapevine, TX
- $14 to $16 USD / hour
As an Assistant Store Manager,you are a hands - on leader who supports store performace througth sales leadarship, people development , operational execution and piercing exellence.
Added 3 mins ago
Software Development Engineer, AWS Transform
Amazon Development Center U.S., Inc.
Dallas, TX
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Added 3 mins ago
Software Development Engineer, AWS Transform
Amazon Development Center U.S., Inc.
Dallas, TX
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Added 3 mins ago
Software Development Manager, Robotic Movement team
Amazon.com Services LLC
Westborough, MA
Amazon Robotics is seeking a talented and motivated Software Development Manager within our Robotic Movement team. As a Software Development Manager, you will lead a team designing and…
Added 3 mins ago
BL
Team Captain (Cafe)
BLUESTONE LANE
San Clemente, CA
- $18.5 USD / hour
The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive,…
Added 3 mins ago
A
Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Job Title: Construction Project Manager Data Center Early WorksJob DescriptionThis role leads the early works phase of a major greenfield data center development in Pecos, Texas. The…
Added 3 mins ago
Project Manager (Civil / Site Works)
Actalent
Minneapolis, MN
Job Title: Project Manager (Civil / Site Works)Job DescriptionThis role leads civil and site construction for large-scale data center and other mission-critical projects, with a strong…
Added 3 mins ago
C
Account Manager
CircuitHub
South Deerfield, MA
- $75,000 to $125,000 USD / year
As an Account Manager at CircuitHub, you’ll help customers get the most out of working with us. This isn’t just about closing sales. It’s about understanding what customers are building,…

ConnectiveRx

Supervisor, Operations QA

Pittsburgh, PA, United States

Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.

Apply About employer

Applications open in a new tab.

Job details

Pay: Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.
Apply by: Nov 4, 2027
Experience: Associate Degree or 5 years equivalent management/supervisor experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path - allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices - engineers, pharmacists, customer service veterans, developers, program strategists and more - all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Operations QA Supervisor reports to the Operations QA Manager and will be responsible for providing oversight to a set of specified employees, Operation QA Associates within the department. The incumbent manages operational performance standards for multiple programs with pharmaceutical manufactures while providing recommendations on quality improvement opportunities to cross-functional leaders/trainers.

Responsibilities

Supervises a team of Operations Quality Assurance Associates through monitoring day-to-day operations. Manages and addresses employee requests, scheduling, payroll/timesheets, and productivity. Ensures employee’s are well trained, delivering on department and individual objectives, and following company policies and procedures. Reviews and assess Operations Quality Assurance Associates job performance and provides appropriate coaching and training to address positive and constructive feedback. Delivers and supports activities of hiring, training/onboarding, goal setting, performance management, and employee development across multiple clients and programs. Motivates and develops teams to drive consistent positive internal and external customer experience.
Conducts and facilitates regular group meetings with operations and program leaders to communicate agent performance and recommendations, partners with cross-functional departments to assists with implementation of new programs and processes. Manages appeals process inquiries from operation leadership through research of program/client business rules/requirements. Provides education and coaching to front-line BV/Operation agents, CMs, and QA associates, as necessary. Acts as a SME for multiple clients/programs to meet customer SOPs/business rules and ensures monthly audit goals are met.
Presents/facilitates Quality Assurance data to communicate performance trends, process or training gaps, service improvements and efficiency opportunities. Provides/ develops recommended remediation actions or initiatives to drive improvements in Operations quality performance levels.
Oversees QA materials to ensure the success of business/customer deliverables to drive strong customer and patient experience.
Other duties as assigned.

Qualifications

Associate Degree or 5 years equivalent management/supervisor experience
3-5 years in a Quality Assurance role within Operations environment or minimum of 1 year in a people leadership role
Knowledge of SOPs/business rules of multiple medication/ brands across CRx business lines. Solid understanding of data generation and analysis principles. Knowledge of benefit investigations, claim payments, operations management in call center, claim processing, or benefits investigation areas. Lean Six Sigma or other process improvement experience preferred.
Solid proficiency in data analysis using various analytic tools.
Strong verbal and written communication skills to enable relationships across all levels of the organization.
Strong knowledge of Microsoft products including Excel, Word, and PowerPoint.

Competencies

Continuous Improvement: Improves existing products and services to perfect efficiency and performance that add value to the organizations. Finds ways to improve work processes and procedures from small tweaks to complete reengineering. Investigates the root cause of problems and analysis processes to find areas of improvement. Generates and implements effective improvement plans.

Authentic Leadership: Gains the confidence and trust of others through honesty, integrity, and authenticity. High level of self-awareness and situational adaptability. Gains the confidence and trust of others easily. Honors commitments and keeps confidences, and models high standards of honesty and integrity.

Analytical & Logical Reasoning: The use of reasoning and critical thinking to arrive at a root cause and work through a situation or problem. Analysis information to decide and find the most probable cause of the problem. Collects data to extract relevant information to find causes, able to rigorously, interpret, and integrate findings to solutions.

Drives Results/Manages Execution: Takes initiatives and has a strong bottom-line orientation. Is persistent in accomplishing aims despite setbacks. Sets aggressive goals and has high performance standards. Pursues things with energy, drive, and the need to carry them out. Always keeps the end in sight; puts efforts to meet deadlines.

Travel or Physical Requirements (if applicable)

Up to 10% travel to other CRx offices. Perform primarily sedentary work with occasional lifting to 20 pounds, and exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. See, hear, talk, and perform tasks requiring visual acuity, manual dexterity, grasping and other similar tasks requiring physical activity and repetitive motions. Operate standard office and computer equipment.

Compliance Requirements

Adhere to all Company Policies, Procedures, and other training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA

Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws

Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.

Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.

Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.

Apply About employer

Report this job