Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
SJ
Assistant Counselor - Ithaca, NY (37217)
ST JOHNS COMMUNITY SERVICES
Ithaca, NY
- $21 to $22 USD / hour
Associate or bachelor’s degree in human services or related field
Added 2 mins ago
Remote Customer Support Associate
Essence Journey
Chicago · Chicago, IL
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote…
Added 2 mins ago
Commercial Dock & Door Technician
The Raymond Corporation
Charlotte, NC
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 2 mins ago
Field Service Technician/Mechanic
The Raymond Corporation
SC · Gaffney, SC
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Added 2 mins ago
JC
ECE Twos Teacher
Jewish Community Center Association of Indianapolis Inc
Indianapolis, IN
- $15 to $18 USD / hour
Associate’s degree in Early Childhood Education; or Child Development Associate (CDA)
Added 2 mins ago
Charter Associate
EXCLUSIVE JETS LLC
Raleigh, NC
The Charter Sales Associate is an entrylevel, highexposure role within the Network Sales team, supporting live charter sales activity in a fastpaced, performancedriven environment.
Added 2 mins ago
K
Associate DevOps Software Engineer
Keenfinity
Fairport, NY
- $80,000 to $87,000 USD / year
Added 3 mins ago
Real Estate Associate
Nelson Mullins Riley & Scarborough, LLP
Atlanta, GA
Are you looking to join a growing team at an AmLaw 100 firm? Nelson Mullins is seeking a corporate associate to join its Atlanta office.
Added 3 mins ago
Unit Assistant ED
Ascension
Jacksonville, FL
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added 3 mins ago
Chaplain
Ascension
Jacksonville, FL
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added 3 mins ago
DC Associate - Pulling Team
Rio Grande
Albuquerque, NM
Join our Distribution Center team as a DC Associate - Pulling Team and play a key role in ensuring customer orders are accurately selected, processed, and prepared for shipment. This…
Added 3 mins ago
Nursing Coordinator
KabaFusion
Albany, NY
Minimum of an associate degree preferred or three plus years of relevant experience in lieu of a college degree.
Added 3 mins ago
Senior AI Solution Architect
Staples Canada
Remote, United States
Inclusive culture with associate-led Business Resource Groups
Added 3 mins ago
Sales Manager - Aspect Fine Wine
Beverage Distributors Company, LLC
United States
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 3 mins ago
Ambulatory Pharmacist
Beacon Health System
South Bend, IN
Added 3 mins ago
BH
Registered Nurse- Nursing Float - Full-Time - Days
Beacon Health System
Elkhart, IN
- Full-time
Associate of Science in Nursing (ASN) required, Bachelor of Science in Nursing (BSN) preferred.
Added 4 mins ago
HV
Server
Hyatt Vacation Club
San Antonio, TX
- $7.8 USD / hour
Monthly associate recognition and reward programs
Added 4 mins ago
Fisheries Policy Associate
GBR The Nature Conservancy
United States
The Fisheries Policy Associate directly supports TNC’s engagement in Regional Fisheries Management Organisations (RFMOs) and our efforts to ensure effective implementation and use of…
Added 4 mins ago
UH
Associate Director, Marketing
UVA Health
Charlottesville, VA
- $165,000 to $218,293 USD / year
Added 4 mins ago
Retail Sales Associate
Best Buy
Bellevue, WA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 4 mins ago
Retail Sales Associate
Best Buy
Whitehall, PA
As a Retail Sales Associate, you’ll be the face of Best Buy for customers who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right…
Added 4 mins ago
Associate Product Manager
name.com
Denver, CO
The Associate Product Manager is an entry-level role focused on learning core product management skills while building foundational technical literacy. You'll support execution of the…
Added 4 mins ago
E
Infant-Toddler Teacher
ECS4KIDS
Chiefland, FL
- $18.56 to $23.46 USD / hour
PCG I - High School Diploma or GED and an Infant Toddler Child Development Associate (CDA) credential or comparable credential (FCCPC)
Added 4 mins ago
Exec Chef, Operations
Gate Gourmet, Inc
Miami, FL
Associate Degree or Bachelor Degree in the Culinary Arts or a related field, (formal culinary education) required or at least 4 years of experience in an Executive Chef role
Added 4 mins ago
EH
Occupational Therapy Assistant PRN
Exalt Health Rehabilitation Hospital Sarasota, LLC
Venice, FL
- $45 USD / hour
Associate degree in occupational therapy from an accredited program.

ConnectiveRx

Supervisor, Operations QA

Pittsburgh, PA, United States

Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.

Apply About employer

Applications open in a new tab.

Job details

Pay: Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.
Apply by: Nov 4, 2027
Experience: Associate Degree or 5 years equivalent management/supervisor experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path - allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices - engineers, pharmacists, customer service veterans, developers, program strategists and more - all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Operations QA Supervisor reports to the Operations QA Manager and will be responsible for providing oversight to a set of specified employees, Operation QA Associates within the department. The incumbent manages operational performance standards for multiple programs with pharmaceutical manufactures while providing recommendations on quality improvement opportunities to cross-functional leaders/trainers.

Responsibilities

Supervises a team of Operations Quality Assurance Associates through monitoring day-to-day operations. Manages and addresses employee requests, scheduling, payroll/timesheets, and productivity. Ensures employee’s are well trained, delivering on department and individual objectives, and following company policies and procedures. Reviews and assess Operations Quality Assurance Associates job performance and provides appropriate coaching and training to address positive and constructive feedback. Delivers and supports activities of hiring, training/onboarding, goal setting, performance management, and employee development across multiple clients and programs. Motivates and develops teams to drive consistent positive internal and external customer experience.
Conducts and facilitates regular group meetings with operations and program leaders to communicate agent performance and recommendations, partners with cross-functional departments to assists with implementation of new programs and processes. Manages appeals process inquiries from operation leadership through research of program/client business rules/requirements. Provides education and coaching to front-line BV/Operation agents, CMs, and QA associates, as necessary. Acts as a SME for multiple clients/programs to meet customer SOPs/business rules and ensures monthly audit goals are met.
Presents/facilitates Quality Assurance data to communicate performance trends, process or training gaps, service improvements and efficiency opportunities. Provides/ develops recommended remediation actions or initiatives to drive improvements in Operations quality performance levels.
Oversees QA materials to ensure the success of business/customer deliverables to drive strong customer and patient experience.
Other duties as assigned.

Qualifications

Associate Degree or 5 years equivalent management/supervisor experience
3-5 years in a Quality Assurance role within Operations environment or minimum of 1 year in a people leadership role
Knowledge of SOPs/business rules of multiple medication/ brands across CRx business lines. Solid understanding of data generation and analysis principles. Knowledge of benefit investigations, claim payments, operations management in call center, claim processing, or benefits investigation areas. Lean Six Sigma or other process improvement experience preferred.
Solid proficiency in data analysis using various analytic tools.
Strong verbal and written communication skills to enable relationships across all levels of the organization.
Strong knowledge of Microsoft products including Excel, Word, and PowerPoint.

Competencies

Continuous Improvement: Improves existing products and services to perfect efficiency and performance that add value to the organizations. Finds ways to improve work processes and procedures from small tweaks to complete reengineering. Investigates the root cause of problems and analysis processes to find areas of improvement. Generates and implements effective improvement plans.

Authentic Leadership: Gains the confidence and trust of others through honesty, integrity, and authenticity. High level of self-awareness and situational adaptability. Gains the confidence and trust of others easily. Honors commitments and keeps confidences, and models high standards of honesty and integrity.

Analytical & Logical Reasoning: The use of reasoning and critical thinking to arrive at a root cause and work through a situation or problem. Analysis information to decide and find the most probable cause of the problem. Collects data to extract relevant information to find causes, able to rigorously, interpret, and integrate findings to solutions.

Drives Results/Manages Execution: Takes initiatives and has a strong bottom-line orientation. Is persistent in accomplishing aims despite setbacks. Sets aggressive goals and has high performance standards. Pursues things with energy, drive, and the need to carry them out. Always keeps the end in sight; puts efforts to meet deadlines.

Travel or Physical Requirements (if applicable)

Up to 10% travel to other CRx offices. Perform primarily sedentary work with occasional lifting to 20 pounds, and exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. See, hear, talk, and perform tasks requiring visual acuity, manual dexterity, grasping and other similar tasks requiring physical activity and repetitive motions. Operate standard office and computer equipment.

Compliance Requirements

Adhere to all Company Policies, Procedures, and other training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA

Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws

Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.

Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.

Posted Salary Range USD $70,000.00 - USD $92,200.00 /Yr.

Apply About employer

Report this job