Jobs in the United States

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Added 7 hours ago
Executive Assistant - VP, Engineering
Cisco
San Jose, CA
Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
Added 1 day ago
Overnight- Banking Customer Service Representative - Onsite
Teleperformance USA
MCALLEN, TX
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Added 1 day ago
Technical Support Analyst
Centuri Group, Inc.
Houston, TX
Our Tech Support Analyst is responsible for ensuring consistent and optimized delivery of desktop PC service levels for assigned office locations for all IT related needs and requests. This…
Added 2 days ago
Windows VDI Administrator
PDS Tech Commercial
Greenville, SC
PDS Tech Commercial is seeking a skilled Windows VDI Administrator to support a leading global energy organization. This is an exciting opportunity to take ownership of a large-scale…
Added 2 days ago
Customer Service Specialist (Onsite)
Teleperformance USA
COLUMBIA, SC
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Added 2 days ago
IG
Service Desk Specialist 1
Insight Global
Boise, ID
- $20 USD / hour
Provides technical support and troubleshooting assistance to end users via phone, email, and chat. Documents issues and escalates complex problems to appropriate technical teams.
Added 2 days ago
Executive Assistant, VP, Product Management (Hybrid)
Cisco Systems, Inc.
San Jose, CA
Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
Added 2 days ago
Senior Enterprise Service Technician
Kelly Services
Boston, MA
4+ years of desktop support or service desk experience, including at least 2 years in a senior support or escalation role.
Added 2 days ago
Systems Administrator II
Health & Human Services
Wake County, NC
This position should have considerable knowledge of both Windows and Unix/Linux application, web, and database servers, TCP/IP, network security, Layer 2/3 switching and routing, load…
Added 2 days ago
PC/Network Technician
Chestnut Hill College
Philadelphia, PA
…help keep technology running smoothly by providing hands-on support for PCs and network systems including staging, installation, maintenance, upgrades, and repairs of computers and related…
Added 2 days ago
IT Technician
TerraFirma
Austin, TX
- 1+ year in help desk, desktop support, field tech, or a similar hands-on role
Added 2 days ago
C# .NET Software Developer
Atlas Technologies Inc
North Charleston, SC
Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is seeking a C# .NET Software Developer in Charleston, SC, to serve as a developer…
Added 2 days ago
Help Desk Technician Tier I (Hybrid opportunity)
Arvig
Perham, MN · MN
As a Help Desk Technician, you will be responsible for providing friendly and professional technical support to customers through calls, emails, and chats. You'll troubleshoot issues, learn…
Added 2 days ago
WC
Technology Support Specialist, A. Linwood Holton Governor's School
Washington County School District
Abingdon, VA
- $52,448 to $76,047 USD / year
Coordinate tech support and new technology initiatives with our partner schools and their staff including but not limited to proctors, school counselors, and tech staff.
Added 2 days ago
Tech Support II
MediaNews Group, Inc
Denver, CO
This position provides technical support for complex hardware, operating system, and application issues across the Company. This includes in-depth troubleshooting and resolution for PC…
Added 2 days ago
Executive Assistant, VP, Sales - LATAM (Hybrid)
Cisco
Miami, FL
Expert level knowledge of Windows desktop computer applications: Outlook, Word, Excel, PowerPoint.
Added 2 days ago
FC
REMOTE | Bilingual Spanish Customer Service Representative ( FL,GA,MI,NC,PA,SC,TX,VATX, SC, NC, FL, GA, VA ONLY)
Frontline Call Center
Remote, United States
- $15 USD / hour
At Frontline Group, we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter…
Added 2 days ago
NF
IT Expert - Tier 1
Net Friends, Inc.
Durham, NC
- $45,000 to $50,000 USD / year
Extensive MS Windows OS professional support experience
Added 2 days ago
Desktop Support Specialist
Tech Partners
Tulsa, OK
Our client is seeking a Desktop Support Specialist to join their IT team in Tulsa. This role is ideal for an IT professional who enjoys hands-on technical support, troubleshooting end-user…
Added 2 days ago
Bilingual (Spanish/English) Customer Service Representative - Onsite
Teleperformance
North Lauderdale, FL
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Added 3 days ago
SC
Help Desk / Desktop Support Technician (Tier 1)
SerKy Consulting, LLC
Multiple Locations (U.S.), GA
- $20 to $26 USD / hour
SerKy Consulting is building a pipeline of Help Desk / Desktop Support Technicians (Tier 1) for upcoming contract and contract-to-hire assignments with clients across the United States.…
Added 3 days ago
Technical Support, Associate
BlackRock
New York, NY
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS.
Added 3 days ago
Senior Endpoint Support Analyst
The Regents of the University of California on behalf of their Los Angeles Campus
Los Angeles, CA
…Success acts as the “front door” for ITS, providing tiered support to handle most common IT user needs including software, endpoint, and access inquiries. This team provides service…
Added 3 days ago
T
Desktop Support Technician
TEKsystems
Patchogue, NY
- $20 to $25 USD / hour
Description Computer imaging and upgrades. PCs and printer deployment. Windows 11 upgrades. Wyse terminal setup and configuration. MDM migrations (Intune) Clinical software installations.…
Added 3 days ago
E
IT Helpdesk Tech III
Endologix
Minneapolis, MN
- $32.69 to $40.86 USD / hour
Install, configure, support, and maintain Windows and macOS devices, including Intune and Autopilot enrollment.

Connection

Supv IT Services TIDC

Wilmington, OH, United States

Min USD $86,000.00/Yr.

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Job details

Pay: Min USD $86,000.00/Yr.
Apply by: Oct 29, 2027
Posting language: English
Posted: Oct 29, 2024

Original job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique - what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection - plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Working under the overall direction of the Senior Manager of IT Services, referring only exceptional problems and issues to management for review or approval, the Supervisor, IT Services manages the operations and infrastructure of the IT systems of the Distribution Center including all in house IT and assigned systems, applications, services, and appliances perform reliably and are properly maintained. The Supervisor directs, supports, and trains the support staff responsible for the IT equipment and infrastructure. The Supervisor’s success is measured by IT equipment functioning at a high level with minimum downtime and with planned maintenance performed at a level that prevents unexpected equipment failures. The Supervisor serves as the point person for all systems related projects involving the Distribution Center functioning as project lead or team member.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Responsibilities

•Supervises the operations of the IT systems group at the Technology Integrated Distribution Center in conjunction with the Corporate IT department and local staff. •Monitors all IT equipment on site, plans and schedules preventative maintenance to ensure maximum equipment uptime is maintained •Research equipment requirements and service needs, providing specifications and quotes to senior management for budget planning •Serves as subject matter expert for any IT related projects involving the Distribution Center networks and systems participating as project lead or team member •Manages daily operations, directs and supports the local IT staff; and facilitates staff development through performance evaluation. •Optimizes staff employment in conjunction with HR managing the hiring, disciplining, reassigning, and firing processes •Documents employees’ job duties and performance; provides ongoing feedback to employees and completes annual performance evaluation per company policies and procedures •Ensures compliance with time and attendance policies and procedures including hours worked and earned time off tracking; submits timely and accurate records to payroll for processing •Responds to emergency situations to ensure the appropriate staff is available to correct equipment faults and bring production online with minimal lost time. •Develops best practices and procedures for the use of IT equipment within the DC to insure proper operation by associates. •Ensures staff is prepared through training with current equipment and programs and in new technologies as they would apply to future equipment purchases. •Performs all other duties or special projects as assigned. Min USD $86,000.00/Yr. Max USD $110,575.00/Yr.

Qualifications

•Proficient in the administration, and maintenance of all Windows operating systems. •Proficient in the setup, installation, and repair, of computer equipment. •Proficient in desktop management, setup, and imaging. •Proficiency in internet technologies to include IP Routing and subnets, firewall and security practices, and VoIP. •Advanced Microsoft Office skills to include creating presentations, creating documents in Word to included advanced formatting, creating spreadsheets to include the use of macros. •Leadership skills with ability to manage and develop a team •Project experience with ability to work with a wide variety of professional, technical, and managerial staff •Negotiation skills with ability to secure best purchasing agreement for the company •Decisive with ability to make a prompt determination and substantiate decision if challenged. •Adaptable with ability to switch tasks based on shifting priorities •Interpersonal skills with ability to work well with all levels of the organization •Creative with ability to develop original solutions to problems •Decisive with ability to make a prompt determination and substantiate decision if challenged. •Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines •Analytical with ability to draw conclusions from data, systematic and rational

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