Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Control Manager - Consumer & Community Banking - Senior Associate
JPMC page
Plano, TX · Columbus, OH · Jacksonville, FL
Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
Added 1 min ago
Registered Nurse, RN, FT, Nights
MHM Support Services
United States
Required: Basic Life Support (BLS) certification through the American Heart Association, or completion within 30 days of hire.
Added 1 min ago
Physical Therapy Assistant - FT Outpatient Therapy (Ardmore, OK)
MHM Support Services
United States
Certifications: Health Care Provider Basic Life Support Certification.
Added 1 min ago
MS
Medical Technologist/Medical Lab Technician, Full Time-Nights
MHM Support Services
United States
- Full-time
We take pride in our work, support one another, and strive for the best patient care possible. If you’re ready to lead with purpose and join a team that feels like home, Mercy Washington…
Added 2 mins ago
IG
TOC Analyst
Insight Global
Groton, CT
- From $57 USD / hour
Insight Global is looking for a Technology Operation Center (TOC) Analyst. This person will be supporting a large enterprise wide environment for monitoring of IT infrastructure. This…
Added 2 mins ago
Site EHS Coordinator
Baltimore Aircoil Company
Dayton, TN
Support the development, implementation, and maintenance of site EHS programs, procedures, and work instructions.
Added 2 mins ago
HRIS Analyst
HEICO
Hollywood, FL
Associate’s or Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field preferred.
Added 2 mins ago
Staff UX Designer
Synergis
Atlanta, GA
Experience designing retail technology, store operations applications, or associate-facing tools.
Added 2 mins ago
T
Associate, Ticket Operations and Fulfillment
TicketManager
Mesa, AZ
- $19 to $21 USD / hour
Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports…
Added 2 mins ago
UNAVAILABLE
Orange County Public Schools
ORLANDO, FL
…within the classroom and providing assistance and learning support to students.May be assigned monitoring duties, i.e., hallways, lunchroom, restrooms, and bus duty; ensures appropriate…
Added 2 mins ago
E
Sales Leader
Express
Gilroy, CA
- $19.25 to $26.35 USD / hour
Partner with Store Management to provide feedback on associate performance.
Added 3 mins ago
Trainee Engineer, NOC
Scale Computing INC
Bengaluru
Trainee/Associate Engineer will oversee daily operation of support desk functions that includes taking calls as first level support, entering the reported problems in the ticketing system,…
Added 3 mins ago
Counter Sales Warehouse Associate
Watsco Inc.
Pompano Beach, FL
…industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying…
Added 3 mins ago
Territory Sales Associate
Intuitive
Remote, United States
Demonstrate proficiency in technology platforms to support digital solutions and client needs.
Added 4 mins ago
Quality Monitoring Nurse III
TX-HHSC-DSHS-DFPS
DALLAS, TX
…of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health…
Added 4 mins ago
UG
Associate Patient Care Coordinator
UnitedHealth Group
Henderson, NV
- $16 to $29 USD / hour
Southwest Medical, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient…
Added 4 mins ago
Emergency Credentialed Veterinary Technician - Fort Worth, TX (Camp Bowie)
Veterinary Emergency Group (VEG)
Fort Worth, TX
High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
Added 4 mins ago
Physical Therapist Aide
Therapeutic Associates Physical Therapy
West Linn, OR
Innovation - We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
Added 4 mins ago
Physical Therapy Aide
Therapeutic Associates Physical Therapy
Roseburg, OR
Innovation - We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
Added 4 mins ago
KE
Media Center Assistant, Lunch Duty and IA Alternative Recess Assistant (Anticipated) 26/27 SY
Kyrene Elementary School District No. 28
Tempe, AZ
- $15.56 USD / hour
Job Qualifications: High school diploma or general education degree (GED), Associate's Degree in Library Technology or Computer Media or three years of related experience; or any…
Added 4 mins ago
Associate, Content & Business Products and Delivery F&S - Customer Service
Netflix
Los Gatos · Los Angeles
As an Associate on the CBPD F&S team, you will be working with multiple cross-functional stakeholders and leaders within the Product organization to provide analytical support and strategic…
Added 4 mins ago
Assistant Drive Up and Go Supervisor
Albertsons Companies
STRATHAM, NH · Stratham, NH
…operations, ensure accurate and timely order completion, and support strong customer satisfaction while driving digital sales growth. This role offers a fast‑paced, hands‑on environment…
Added 5 mins ago
Dental Hygienist (RDH)
C & B DENTAL PLLC
Alvin, TX
· Utilize digital technology to support clinical assessments, case acceptance, and patient communication
Added 5 mins ago
JF
Dental Hygienist (RDH)
JACKSONVILLE FLORIDA NORTH, PLLC
Jacksonville, FL
- $42 USD / hour
· Utilize digital technology to support clinical assessments, case acceptance, and patient communication
Added 5 mins ago
Registered Nurse - RN Radiology Support
Health First Careers
Brevard County, FL
Collaborates with interdisciplinary team members to coordinate care, participate in rounds, and support discharge planning.

Connection

Customer Returns Specialist

Exton, PA, United States

$20.43 to $25.91 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $20.43 to $25.91 USD / hour
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2024

Original job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique - what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection - plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.

Working under direct supervision of the Manager, Customer Returns, the Customer Service Specialist facilitates and nurtures the partnership between Connection and its suppliers and vendors by detecting, addressing and solving complex issues affecting business relationships and/or clients’ experience. In addition, the Customer Returns Specialist provides the Customer Returns Team with further assistance in the form of training and project-based activity. This role requires minimum supervision while making independent business decisions that could retain clients, limit company exposure, save money or bring more revenue to the company.

Responsibilities

•Manages the end-to-end return merchandise authorization (RMA) process within established SLAs:

Requires investigation, analysis, evaluation of alternatives and selection ofthe best course of action to fulfill customers’ needs.
Validates and creates Return Merchandise Authorizations (RMA’s) for return requests matching the established criteria.
Obtains pre-authorization RMAs from our Suppliers and/or vendors
Creates customer return labels, instructions and pickup call-tags; coordinates LTL/freight pickups if needed.
Handles shipment errors.
Obtains Supplier credit memos to facilitate customer credits for virtual and direct returns
Works with Account Managers, Sales Management, Buyers and Suppliers to mitigate risk for Connection around customer returns.
Validates and creates Return Authorizations (RMAs) for specialized Vendors or complex circumstances, such as international orders and bill-and-hold orders
Requests and negotiates return requests exceptions with suppliers and/or vendors on behalf of Connection.
Research and validate unauthorized returns received in Wilmington
Takes all cases that may be too complex for the Customer Return Associate(s) to facilitate

•Attends individual and group training as available to increase knowledge and productivity; attends and participates in formal departmental meetings. •Implements and manages engagement plans with suppliers if these are needed. •Documents special processes related to suppliers and vendors if needed, ensuring the documentation is updated in a timely manner. •Performs all other duties or special projects as assigned. Min USD $20.43/Hr. Max USD $25.91/Hr.

Qualifications

•Intermediate knowledge of Microsoft Office Suite with the ability to create complex spreadsheets in Excel, using formulas, including v-lookup, and pivot tables. •A command of E1 keying procedures as well as the use of related sales tools •Ability to use Vendor Partners’ web portals as well as the Connection internal product availability tools. •Customer-oriented, with ability to listen to and anticipate needs of the customer •Intermediate understanding of supply-chain logic, processes, and the goals they support. •Superior conflict resolution and negotiation skills with ability to ensure best possible agreements and service to internal and external customers •Adaptable with ability to switch tasks based on shifting priorities •Detail oriented with item-by-item focus, meticulous attention to detail with ability to proofread for accuracy •Judgment with ability to formulate opinions, compare and decide with good sense •Articulate with ability to express oneself clearly and professionally in written and oral communication to suppliers, vendors, and internal and external customers •Good listening skills with ability to receive information completely and understand what is being said •Good social skills with ability to build professional relationships with internal Connection departments and our external Vendor and Distribution partners •Good analytical and problem-solving skills with ability to identify and prevent errors or delays

Apply About employer

Report this job