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Senior HR Generalist
Crisis Connections
WA
- $74,000 to $92,000 USD / year
Support the evaluation of documentation, determine eligibility, and coordinate with people managers and Sr Manager, L&D and Employee Experience to ensure compliance with the ADA and other…
Added 1 min ago
Multi-Site EHS Lead
Amazon.com Services LLC
Wichita Falls, TX · Midland, TX · San Angelo, TX · Odessa, TX
As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most…
Added 1 min ago
OR
Wireless Retail Sales Associate - W5184
OSL Retail Services Inc
CANAL WINCHESTER, OH
- $18 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 1 min ago
Business Relationship Manager I - Officer
JPMC page
Los Angeles, CA
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 2 mins ago
Group Fitness Coordinator
The Ohio State University
United States
The Group Fitness Coordinator will assist the Group Fitness Manager in the management and oversight of the Group Fitness program. This role provides direct oversight and HR functions of…
Added 2 mins ago
Manager, Leadership Development
Lincoln Electric
OH · NC · MI · IN · MS · PA · MO · VA · WV · IL · GA · TN · KY · MA · LA · TX · WI · SC · MD · MN · Cleveland, OH
Lincoln Electric is seeking a highly skilled, data-driven, and execution-focused Manager, Leadership Development to support the implementation and continuous improvement of leadership…
Added 3 mins ago
AF
Fitness Coach
Anytime Fitness - 878042
Silverdale, WA
- $23 to $28 USD / hour
Programming and driving results. Tracking client numbers, inputting data, and adjusting programs so people keep making progress.
Added 3 mins ago
Architecture - Project Manager (Science & Technology)
HOK
New York, NY
…critical challenges of our time. We are dedicated to improving people's lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the…
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Vice President of Strategic Growth and Business Development Operations
Goldbelt, Inc.
Remote, United States
…support customers across scientific, clinical, technological, and program management…
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JUST - Partnerships Manager (Bilingual)
Trinity Park Talent Opportunities
El Paso, TX
JUST is hiring its first Partnerships Manager to build three kinds of partnerships: partners who refer entrepreneurs to our programs, partners whose benefits help members grow in our Wealth…
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SE
Pharmacist Manager - Sam's
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Orlando, FL
- $112,000 to $197,000 USD / year
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 4 mins ago
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Store Manager Unassigned
Walgreens
BURIEN, WA
- $27.16 to $48.56 USD / hour
Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
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Store Manager Unassigned
Walgreens
WATERTOWN, SD
- $27.16 to $48.56 USD / hour
Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
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Resiliency Program Mgr., Sr., I, II
Southern Company
Atlanta, GA
The Resiliency Programs Manager position is responsible for supporting the implementation of Georgia Power’s Distributed Energy Resources (DER) based resiliency programs. The resiliency…
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Mandarin Instructor
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Remote, United States
…designed to teach the skills, build self-confidence and empower people to succeed on a global stage. Our programs are custom-designed to fit the specific needs of our clients, should they…
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Branch Manager in Training
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Store Manager Unassigned
Walgreens
BELLEVUE, NE
- $27.16 to $48.56 USD / hour
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Store Manager Unassigned
Walgreens
GREENACRES, FL
- $27.16 to $48.56 USD / hour
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Pharmacy Manager Local Specialty
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Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
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Registered Nurse - Orcas Island Primary Care Clinic- Part Time (0.7 FTE) / Days
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Eastsound, WA
- $48 to $63 USD / hour
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At Island Health, people are at the center of everything we do. As a part of the Orcas Island Primary Care Clinic Nursing team, you’ll play a vital role in supporting our mission to care…
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Case Manager III
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SUMMARY: The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for…
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Facilities Supervisor
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Spring Hill, TN
…committed to delivering safer, better and more sustainable ways for people to get…
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Senior Center Program Coordinator
Consolidated Municipality of Carson City
Carson City, NV
- $17.6 to $22 USD / hour
Establish and maintain cooperative working relationships with necessary people involved in the program.
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Ambulatory Case Manager RN - Sacramento County Health (CASE MGR NEX)
UC Davis Health
CA
The Case Manager will work independently but receives direction concerning the overall goals and objectives of the department and participates in actions to achieve these departmental goals.
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Store Manager Unassigned
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Complete rigorous, accelerated program including all certifications needed for the Store Manager role.

Connection

Client Success Manager

NH, United States

Min USD $84,500.00/Yr.

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Job details

Pay: Min USD $84,500.00/Yr.
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2024

Original job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique - what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection - plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Responsibilities

Working under minimal supervision of the Director, referring only exceptional problems and issues for management review or approval, the Client Success Manager (CSM) develops customer success plans to assist customer with technical solution needs for assigned vendor technology. Assists in the onboarding and tracking of software consumption data and offers guidance and consultation. The CSM develops and designs new and existing program models for customers to achieve 100% consumption of architecture software. The CSM establishes procedures for the customer based on the new program to accomplish goals and responsibilities. The CSM assists in creating internal and external marketing campaigns and content designed to drive awareness and education regarding these services. The CSM participates in the initial customer discovery calls. The CSM is the primary contact and introduces technical solution options to customer’s challenges. The CSM creates and executes new internal achievement targets and program initiatives.

Develops customer success plans to assist customer with technical solution needs. Explains and advises on the findings – identifying customer goals, obstacles, deadlines, and KPIs.

•Understands customer challenges and business objectives.•Consults and introduces technical solution options to customer’s challenges.•Guide a customer through the lifecycle of their software purchases to maximize the return on investment.•Per the lifecycle, assisting with onboarding, adoption, and full implementation of their Cisco software.

•Works with clients to understand current needs and challenges.•Determines frequency of adoption conversations with the client•Engages technical support for issues found or concerns with EA software.•Attends customer EA discovery calls.•Delivers consumption reporting annually.•Reviews and consults with customer about smart accounts.•Troubleshoots and addresses adoption and use barriers.•Works with services experts to ensure that EA client contract numbers are associated.•Delivers critical or requested updates on trouble areas.•Takes charge in having clients sign a Cisco letter of client consent.

•Attends conference calls with clients to discuss CSM value and benefits.•Determines any possible expansion opportunities.

•Performs all other duties or special projects as assigned.

Min USD $84,500.00/Yr. Max USD $108,500.00/Yr.

Qualifications

Understanding and experience with Cisco and Microsoft software•Understanding of the basic network management•Understanding of basic network security environments•Experience with creating Customer Success Plans or Business Outcomes•Solid knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)•Experience with EA programs to drive incentives.•Assisting and/or writing and providing feedback on benefit of working with CSMs for the sales team.•Sales or supporting sales experience.•Team Player•Self-Motivated•Excellent verbal and written communication skills•Excellent time management skills

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

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Skills

Network administration
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Sales
Communication skills
Time management

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