Jobs in the United States

25+ jobs

Save this search

Added just now
F&B General Manager
Vail Resorts
Moran, WY
Work closely with the General Manager on maintaining and updating the Wine List and Liquor Inventory and communicate any beverage concerns.
Added just now
RC
MEP Manager
RJM CONSTRUCTION LLC
Golden Valley, MN
- $125,000 to $190,000 USD / year
The MEP Manager influences outcomes through technical expertise, strong relationships, effective communication, and collaborative leadership. The successful candidate brings a broad…
Added just now
BC
Civil Project Manager
Bowman Consulting Group, Ltd.
Ashburn, VA
- $115,615 to $147,409 USD / year
Bowman has an opportunity for a Civil Project Manager to join our team in Loudoun, VA.
Added 1 min ago
Operations Coordinator
Vertage
Bartlesville, OK · Houston, TX
As an Operations Coordinator, you will be part of a dynamic Program Management Office assigned to a Guidant Global Managed Service Provider client. You will support the end-to-end…
Added 1 min ago
Business Relationship Manager I - Officer
JPMC page
Los Angeles, CA
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions,…
Added 1 min ago
TG
Part Time Case Manager Immigration - as needed
The GEO Group
Murray, UT
- $20.31 USD / hour
- Part-time
…supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI…
Added 1 min ago
TG
Part Time Case Manager Immigration - as needed
The GEO Group
Tampa, FL
- $20.27 USD / hour
- Part-time
…supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI…
Added 1 min ago
TG
Part Time Case Manager Immigration - as needed
The GEO Group
Delray Beach, FL
- $22.1 USD / hour
- Part-time
…supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI…
Added 2 mins ago
Collector I - Retail Loan Collections
Central Pacific Bank
HONOLULU, HI
Under the general direction of the Retail Loan Collections Manager and Assistant Manager/Supervisor, monitors and collects on delinquent Indirect, Consumer, Small Business and Early Stage…
Added 2 mins ago
Sales Executive Nashville, TN
at Marriott
Nashville, TN
Ensure Hotel has property lead generation program to identify new business.
Added 2 mins ago
Senior Project Manager - Electrical, Instrumentation & Controls
aeSolutions
Greenville, SC
We are seeking an experienced Senior Project Manager to lead complex engineering projects with an emphasis on industrial Electrical, Instrumentation & Controls (E&I/C) and Automation…
Added 2 mins ago
AF
Fitness Coach
Anytime Fitness - 878042
Silverdale, WA
- $23 to $28 USD / hour
Your second job is to grow it. Silverdale is a new club with an established client base, which is a rare spot to walk into. You won't be starting from zero, and there's a lot of room on top…
Added 3 mins ago
Architecture - Project Manager (Science & Technology)
HOK
New York, NY
Our New York office is seeking a Project Manager for our Science & Technology practice.
Added 3 mins ago
Oracle ERP Delivery Manager
Deloitte
Kansas City, MO
As an Oracle ERP Delivery Manager on the Enterprise Operations as a Service Oracle Operate team, you will be responsible for:
Added 3 mins ago
Oracle ERP Delivery Manager
Deloitte
Saint Louis, MO
As an Oracle ERP Delivery Manager on the Enterprise Operations as a Service Oracle Operate team, you will be responsible for:
Added 3 mins ago
JUST - Partnerships Manager (Bilingual)
Trinity Park Talent Opportunities
El Paso, TX
JUST is hiring its first Partnerships Manager to build three kinds of partnerships: partners who refer entrepreneurs to our programs, partners whose benefits help members grow in our Wealth…
Added 3 mins ago
WI
Senior Manager, Process Improvement
Walmart Inc.
United States
- $90,000 to $180,000 USD / year
The Senior Manager, Exterior Services Program Management leads a team of subject matter experts responsible for strategy and execution across landscaping, snow removal, irrigation, parking…
Added 3 mins ago
WU
Manager, Account Strategy, Impluse, Batteries and Candy
Wal-Mart.com USA, LLC
United States
- $96,000 to $186,000 USD / year
The Manager, Account Strategy, leads the development and execution of omnichannel advertising campaigns, translating client objectives into effective media strategies using Walmart…
Added 5 mins ago
Pharmacy Manager Local Specialty
Walgreens
JACKSONVILLE, FL
Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program.
Added 5 mins ago
Case Manager III
St Vincent De Paul Cares
Lakeland, FL
SUMMARY: The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for…
Added 5 mins ago
Preferred Relationship Manager Associate
Fifth Third Bank, National Association
West Bloomfield, MI · Farmington Hills, MI
…retention of bank customers, with specific focus on our Preferred Program customers and mass affluent prospects. Proactively contact and service customers in the sales and service of bank…
Added 6 mins ago
Project Manager, Client Implementations (Pavillio)
HHAeXchange
United States
The Commercial Project Manager (Project Manager, Client Implementations) is responsible for leading and executing on HHAeXchange product implementations with the goal of driving client…
Added 6 mins ago
Certified Dietary Manager
Healthcare Services Group, Inc.
RICHMOND, VA
The Certified Dietary Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role…
Added 6 mins ago
IC
Front of House Supervisor
ISS Conversational ATS
BEACHWOOD, OH
- $22 to $26 USD / hour
…kitchen supervision. They are responsible for satisfying the client and customer's needs by providing high quality, cost-effective food service…
Added 6 mins ago
Nurse Manager - WH
Actalent
West Hollywood, CA
…committed to serving diverse and underserved communities.As a Nurse Manager, you'll have the unique opportunity to combine hands-on patient care with leadership responsibilities. You'll…

Connection

Client Success Manager

NH, United States

Min USD $84,500.00/Yr.

Apply About employer

Applications open in a new tab.

Job details

Pay: Min USD $84,500.00/Yr.
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2024

Original job description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique - what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection - plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Responsibilities

Working under minimal supervision of the Director, referring only exceptional problems and issues for management review or approval, the Client Success Manager (CSM) develops customer success plans to assist customer with technical solution needs for assigned vendor technology. Assists in the onboarding and tracking of software consumption data and offers guidance and consultation. The CSM develops and designs new and existing program models for customers to achieve 100% consumption of architecture software. The CSM establishes procedures for the customer based on the new program to accomplish goals and responsibilities. The CSM assists in creating internal and external marketing campaigns and content designed to drive awareness and education regarding these services. The CSM participates in the initial customer discovery calls. The CSM is the primary contact and introduces technical solution options to customer’s challenges. The CSM creates and executes new internal achievement targets and program initiatives.

Develops customer success plans to assist customer with technical solution needs. Explains and advises on the findings – identifying customer goals, obstacles, deadlines, and KPIs.

•Understands customer challenges and business objectives.•Consults and introduces technical solution options to customer’s challenges.•Guide a customer through the lifecycle of their software purchases to maximize the return on investment.•Per the lifecycle, assisting with onboarding, adoption, and full implementation of their Cisco software.

•Works with clients to understand current needs and challenges.•Determines frequency of adoption conversations with the client•Engages technical support for issues found or concerns with EA software.•Attends customer EA discovery calls.•Delivers consumption reporting annually.•Reviews and consults with customer about smart accounts.•Troubleshoots and addresses adoption and use barriers.•Works with services experts to ensure that EA client contract numbers are associated.•Delivers critical or requested updates on trouble areas.•Takes charge in having clients sign a Cisco letter of client consent.

•Attends conference calls with clients to discuss CSM value and benefits.•Determines any possible expansion opportunities.

•Performs all other duties or special projects as assigned.

Min USD $84,500.00/Yr. Max USD $108,500.00/Yr.

Qualifications

Understanding and experience with Cisco and Microsoft software•Understanding of the basic network management•Understanding of basic network security environments•Experience with creating Customer Success Plans or Business Outcomes•Solid knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)•Experience with EA programs to drive incentives.•Assisting and/or writing and providing feedback on benefit of working with CSMs for the sales team.•Sales or supporting sales experience.•Team Player•Self-Motivated•Excellent verbal and written communication skills•Excellent time management skills

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

Apply About employer

More about this job

Skills

Network administration
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Sales
Communication skills
Time management

Report this job