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Added 6 hours ago
Nurse Resident - Labor and Delivery
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 19 hours ago
Specialty Scheduler - OB/GYN
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 1 day ago
Registered Nurse (RN) - Labor and Delivery
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 1 day ago
Nurse Resident - Pediatrics
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 1 day ago
Physician Assistant - Orthopedics
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 1 day ago
Mental Health Technician Crisis Stabilization
UHS
WEST COLUMBIA, SC
Three Rivers Behavioral Health is a 136-bed treatment facility that specializes in quality behavioral health and substance abuse services for adolescents and adults. We offer a full…
Added 1 day ago
Analyst Database Marketing
Rivers Casino
Des Plaines, IL
Create statistically based predictive analyses to support business and marketing strategy and consumer behavior conclusions.
Added 2 days ago
SS
2026-2027 Educational Assistant - Behavior & Instruction - Part-Time - 6.0 hpd. - Two Rivers-Dos Rios Elementary School
SPRINGFIELD SD 19
Springfield, OR
- $19.62 to $25.82 USD / hour
- Part-time
This position provides a variety of tasks in support of and preparation for the educational process as well as duties of instructional assistance to the teacher in a school setting. The…
Added 2 days ago
Operating Room Tech
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 2 days ago
SO
CLASSIFICATION COUNSELOR 3 - TEAMSTERS
State of Washington
Monroe, WA
- $7,114 to $9,571 USD / month
…treatment unit, and the Intensive Management Unit (IMU), Twin Rivers Unit (TRU), and the Minimum-Security Unit (MSU). MCC provides care for the sickest and most complicated patients in our…
Added 2 days ago
Nurse Assistant Resident
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 2 days ago
Medical Assistant Registered - Cardiology
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 2 days ago
Transportation Coordinator
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 2 days ago
TO
Adventure Program Specialist-Program Support
Town of Chapel Hill
Chapel Hill, NC
- $15.85 USD / hour
…and inclusive learning and play. Assist with instruction and support participants in archery, hiking, mountain biking, climbing, kayaking, and…
Added 3 days ago
C
*Eligibility Specialist I
CalHR
Sutter Creek, CA
- $21.14 to $25.7 USD / hour
…interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through…
Added 3 days ago
C
*Eligibility Specialist II
CalHR
Sutter Creek, CA
- $23.24 to $28.25 USD / hour
…interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through…
Added 3 days ago
Eligibility Specialist I (MSS)
CalHR
Crescent City, CA
…interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through…
Added 3 days ago
Eligibility Specialist II (MSS)
CalHR
Crescent City, CA
…interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through…
Added 3 days ago
Mental Health Associate II - Float Pool
MultiCare Health System
Spokane, WA
Assists with maintaining a safe and hazard free environment by observing and documenting patient behavior, conducting patient room searches, reporting unsafe conditions, implementing safety…
Added 4 days ago
NR
Pre School Special Education Teacher (26583)
Northern Rivers Family of Services
Schenectady, NY
- $58,500 to $68,250 USD / year
…preschool students in the Neil Hellman Preschool. You will also support students' success in academic and behavioral goals. You will report to the Preschool Supervising Teacher and you will…
Added 4 days ago
PC
Pre School Special Education Teacher
PARSONS CHILD & FAMILY CENTER
Schenectady, NY
- $58,500 to $68,250 USD / year
…preschool students in the Neil Hellman Preschool. You will also support students' success in academic and behavioral goals. You will report to the Preschool Supervising Teacher and you will…
Added 4 days ago
Medical Social Worker - Home Care Services MSW
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 4 days ago
Medical Lab Scientist
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 4 days ago
Medical Assistant Certified I - East Wenatchee Pediatrics
Confluence Health
East Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…
Added 4 days ago
Switchboard Operator
Confluence Health
Wenatchee, WA
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities.…

Confluence Health

Switchboard Operator

Wenatchee, WA, United States

$17.13 - $26.45

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Job details

Pay: $17.13 - $26.45
Apply by: Oct 26, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Salary Range

$17.13 - $26.45

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential

For more information on our Benefits & Perks, click here!

Summary

This position represents Confluence Health during initial Telephone, information assistance and accessing operation support services and clinical resources. This position provides a high level of customer service in a manner consistent with Confluence Health's vision, mission, goals and service standards.

Position Reports To: Contact Center Manager

Essential Functions

Provides excellence in Customer Service through efficiently and accurately directing calls to appropriate individuals and departments using a positive and friendly tone.
Handles emergency calls in a timely and effective manner in a fast paced environment.
Prioritizes, receives, analyzes and determines proper routing and handling of all calls related to fire and security issues, alarms, codes and drills.
Appropriately manages multiple modes of communication, including but not limited to: e-mail, telephones, pagers and overhead paging.
Revises on-call schedules for Clinical and Ancillary Departments.
Updates communications database.
May train to scan patient records directly into our EMR.
Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

High level of phone and customer service experience.
Basic computer skills.
Able to read, write and communicate in English.

Desired:

Previous phone operating or dispatching experience.
Able to read, write and communicate in English and Spanish.
High School diploma or equivalent (GED).

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

Walking – O
Sitting/Standing - C
Reaching: Shoulder Height - O
Reaching: Above shoulder height - O
Reaching: Below shoulder height - O
Climbing - O
Pulling/Pushing: 25 pounds or less - O
Pulling/Pushing: 25 pounds to 50 pounds - O
Pulling/Pushing: Over 50 pounds - O
Lifting: 25 pounds or less - O
Lifting: 25 pounds to 50 pounds - O
Lifting: Over 50 pounds - O
Carrying: 25 pounds or less - O
Carrying: 25 pounds to 50 pounds - O
Carrying: Over 50 pounds - O
Crawling/Kneeling - O
Bending/Stooping/Crouching - O
Twisting/Turning - F
Repetitive Movement - C

Working Conditions:

In an office with co-workers where you are seated in a cubicle and your interactions with patients and clinical staff members are via telephone and other means of acceptable contact.

Job Classification:

FLSA: Non-exempt
Hourly/Salary: Hourly

Physical Exposures For This Position:

Unprotected Heights – No
Heat – No
Cold – No
Mechanical Hazards – No
Hazardous Substances – No
Blood Borne Pathogens Exposure Potential – No
Lighting – No
Noise – Yes
Ionizing/Non-Ionizing Radiation – No
Infectious Diseases – No

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More about this job

Skills

Atlassian Confluence
Customer service
Communication skills
EMR
Computer skills
Dispatching
Communicable diseases

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