Quality Workflow Coordinator: South Pointe Office

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well!

At Concordia Visiting Nurses, we are committed to providing compassionate, high-quality care that helps our patients remain safe, independent, and comfortable in their own homes. We are seeking a Quality Assurance Nurse RN to support our quality assurance and performance improvement efforts and help ensure we continue to meet the highest standards of patient care and regulatory compliance. This is an in-office position, providing the opportunity to work closely with our clinical and leadership teams.

Who you are as a Quality Assurance Registered Nurse

• Current, valid Pennsylvania Registered Nurse (RN) license
• Minimum of five (5) years of recent nursing experience; home health experience strongly preferred
• Strong organizational, communication, and interpersonal skills
• Excellent attention to detail and ability to identify areas for improvement
• Knowledge of Medicare requirements, home health regulations, and clinical documentation standards preferred
• Proficiency with electronic health records and Microsoft Office

Why Join Concordia Visiting Nurses?

• Competitive salary
• Comprehensive benefits package, including health insurance and paid time off
• Top-tier retirement plan
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The opportunity to make a meaningful impact on the quality of care provided to our patients

What you'll do as a Quality Assurance Registered Nurse

As a Quality Assurance Nurse RN, you will play an important role in supporting Concordia Visiting Nurses’ Quality Assessment and Performance Improvement (QAPI) program. Responsibilities include:

• Conducting random patient record reviews to ensure accurate, complete, and compliant documentation
• Performing clinical and documentation audits to ensure adherence to Medicare, regulatory, and agency requirements
• Reviewing patient care to assess appropriateness, effectiveness, and quality of services provided
• Participating in quality assurance activities related to infection control, incident reports, and corporate compliance
• Assisting with responses to Additional Development Requests (ADRs), CMS reviews, and other regulatory audits
• Managing Medicare appeal requests, including reconsiderations and hearings
• Supporting new employee orientation and education related to Medicare requirements, clinical documentation, and regulatory standards
• Identifying opportunities for improvement and collaborating with leadership and clinical staff to promote quality patient outcomes
• Maintaining knowledge of current home health regulations, Medicare requirements, and quality standards

About Concordia Visiting Nurses:

• Since 1881, Concordia Lutheran Ministries has been a place with a mission of caring. A place for healing. A place to feel comfortable. And a place where heartfelt Christian faith and a strong sense of service to others help us make a difference every day.

OUR Mission:

• To serve our aging community with a continuum of high-quality caregiving options, provided in a Christian environment, and to serve those with limited funds to the best of our ability.

Respect. Dignity. Compassion. Our Mission, Your Future! EOE

Benefits:

Health/Dental/Vision Insurance

Workplace Wellness

403(b) Retirement Plan

Paid Life Insurance Policy

Direct Deposit

Tuition Reimbursement Program

Vacation/PTO

Paid Holidays

Competitive Wages

Referral Program

Seniority/Appreciation Bonuses

Funeral Leave

Voluntary Benefits

Employee Assistance Program

EOE

Benefits and Wages may vary based on location.

Minimum hours worked per week/status may be required for certain benefit eligibility.