Operations Coordinator (12389)

Position Summary

The Operations Coordinator will be responsible for assisting in daily operations including but not limited to office/shop/field, through a team environment. Responsible for the supporting various tasks involved in the overall daily operations with PPE preparation and administrative activities. In addition, it supports all aspects of Conco sales, specifically in support of the Operations Division. This position works directly with the Senior Account Managers, Inside Sales, Planners, Facilities Managers, and Quoting Specialists. This position is also responsible for ensuring compliance with our client’s requests to ensure customers receive the best Conco experience possible.

Essential Functions and Responsibilities

• Works with Planners, Operations, Account Managers, and Quoting Specialist to ensure all jobs are properly uploaded to NetSuite.
• Supporting all shipping and receiving for designated location, including packing slips as received.
• Works as a positive, effective member of the Operations team.
• Maintain office areas and support housekeeping of the facility.
• Responsible for maintaining confidentiality in all aspects of personnel, customer, and company information.
• Works directly with corporate operations and staffing department as appropriate.
• Adhere to the Employee’s Responsibilities section outlined in Conco’s Safety Policies & Procedure Manual.
• Notify and distribute all job-specific information to the necessary parties (Operations, Manufacturing, etc.) to begin the job workflow process.
• Maintain customer databases to ensure accuracy and verification of updated component information.
• Track inventory for scheduled projects and update information in NetSuite.
• Review the Open Purchase Order spreadsheet in NS and manage the returns and close out of the open POs.
• Responsible for equipment rentals including entering packing slips/receipts into the system within 48 business hours.
• Review all Projects in Insite daily to review and confirm all information is accurate, including all equipment resources and labor.
• Ensure Job Completions Reports are completed and submitted in Insite and NS for all Projects.
• Review the Bill Capture in NS

Qualifications

• Bachelor’s degree preferred and must be authorized to work within the United States.
• Equivalent combination of experience and training that could provide the required knowledge, skills, and abilities.
• Light lifting or moving materials up to 50 lbs.
• Ability to work in a manufacturing shop environment (including hot, cold, and/or noisy areas).
• Frequent hand-to-finger, handle, feel objects & tools, walking, sitting, reaching, stooping, kneeling, crouching, talking, and hearing.
• Physically submit to periodic drug, background, and clearance screenings (employment is contingent upon favorable results).
• Strong attention to detail, planning, and organization skills.
• Well-developed interpersonal and communication skills.
• Exercises sound judgment to ensure safety and operational aspects of the job are properly implemented.
• This position requires a highly organized individual who is self-motivated with the ability to motivate others.
• Must be able to manage multiple tasks and/or priorities and easily adapt to changing situations.
• Computer literate, particularly in MS Office, NetSuite, and CRM software.

Physical Requirements

• Ability to use a keyboard, mouse, and various office equipment (such as printers, phones, and fax machines) to complete assigned duties.
• Ability to sit for extended periods while working at a desk or computer.
• Adequate vision (with or without correction) to read documents, emails, and work on a computer screen.
• Sufficient hearing to engage in conversations and participate in phone calls and meetings.
• Occasionally lift and carry files or office supplies up to 25 pounds.
• Occasional walking, standing, and bending to perform tasks, access files, or attend meetings.
• Ability to work in a typical office setting with moderate noise levels, varying temperatures, and exposure to computers.

Work Environment

The work environment is primarily office-based, requiring employees to perform tasks while seated at a desk for extended periods. Daily responsibilities include using a computer, handling documents, and engaging in virtual or in-person meetings. The atmosphere is quiet and professional, with opportunities for collaboration in designated spaces. Employees should be comfortable with prolonged focus on detailed tasks and occasional light physical activity, such as retrieving office supplies or attending in-office meetings.