Jobs in the United States

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Added 1 min ago
Sr Principal Solution Architect, IT Identity Services
United States
…implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role‑based access, authentication,…
Added 1 min ago
Sr Manager, IT Cybersecurity Identity Protection
United States
As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and…
Added 1 min ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHEYENNE, WY
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
GREENDALE, WI
- $16 to $20 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Shift Lead
Walgreens
MENOMONIE, WI
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Certified Pharmacy Technician
Walgreens
SPOKANE, WA
- $19.25 to $26 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Operations Manager
Walgreens
LACEY, WA
- $22.5 to $35.75 USD / hour
…certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist,…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
SHORELINE, WA
- $18.13 to $21.5 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Certified Pharmacy Technician
Walgreens
SPOKANE, WA
- $19.25 to $26 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
HOUSTON, TX
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Certified Pharmacy Technician
Walgreens
ALICE, TX
- $19.25 to $26 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Shift Lead
Walgreens
CEDAR PARK, TX
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Pharmacy Cashier
Walgreens
WARWICK, RI
- $17 to $21.5 USD / hour
Operates pharmacy systems to obtain patient prescription status.
Added 1 min ago
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Shift Lead
Walgreens
TRENTON, OH
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Shift Lead
Walgreens
OSWEGO, NY
- $18.5 to $23.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Pharmacy Cashier
Walgreens
LAS CRUCES, NM
- $16 to $20 USD / hour
Operates pharmacy systems to obtain patient prescription status.
Added 1 min ago
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Shift Lead
Walgreens
LINCOLN, NE
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Shift Lead
Walgreens
KANSAS CITY, MO
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
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Shift Lead
Walgreens
SAINT PETERS, MO
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
Emerging Store Manager
Walgreens
CLINTON, MS
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 1 min ago
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Certified Senior Pharmacy Technician
Walgreens
OAK PARK HEIGHTS, MN
- $19.75 to $27.5 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
MILFORD, MA
- $17.5 to $21.5 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
GARDINER, ME
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Pharmacy Customer Service Associate
Walgreens
PINEVILLE, LA
- $16 to $20 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 1 min ago
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Shift Lead
Walgreens
SCHAUMBURG, IL
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…

Concept Hotels LLC

Front Desk

Branson, MO, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

POSITION: Xperience Associate REPORTS TO: Senior Xperience Associate / Jr. Xperience Manager / Xperience Manager MINIMUM REQUIREMENTS: High School Diploma or equivalent; minimum of 6 months of hotel front desk experience SCHEDULE REQUIREMENTS: Flexible availability required, including morning, evening, and overnight/Night Audit shifts as needed

SUMMARY / OBJECTIVE

The Xperience Associate is responsible for delivering exceptional guest service while performing key daily operational and administrative tasks within the front office. This position plays an active role in driving room sales, controlling operational expenses, and ensuring guest satisfaction. Additionally, the Xperience Associate steps into the Manager on Duty role in the absence of the Xperience Manager to ensure seamless operations and team support.

CONCEPT CORE VALUES

Guest Satisfaction: Committed to exceeding guest expectations and delivering memorable, delightful hospitality experiences.
Associate Satisfaction: Dedicated to fostering a supportive, positive work environment that nurtures personal and team excellence.
Community: Actively supporting local host communities and contributing positively to the hospitality industry.
Transparency: Promoting open, honest, direct, and timely communication across all levels of the organization.
Accountability: Empowering team members to take ownership of operational outcomes and deliver strong results.
Innovation: Encouraging creative solutions, continuous learning, and forward-thinking hospitality practices.

GENERAL RESPONSIBILITIES

Front Desk & Guest Operations: Execute guest check-in/check-out procedures, manage reservations via phone, email, and CRS, and assign room accommodations per brand SOPs.
Guest Service & Problem Resolution: Serve as the primary point of contact for guest inquiries and special requests; handle and resolve guest complaints promptly and professionally.
Financial & PMS Operations: Process payments, modifications, and cancellations; operate property management systems (PMS) and front office equipment with full proficiency.
Daily Reporting & Communication: Send daily end-of-day accomplishment reports to the Xperience Manager and Regional Xperience Director; actively monitor communication logs.
Facility & Presentation Standards: Oversee the cleanliness and visual standards of the front desk, lobby, business center, vending areas, and breakfast spaces.
Interdepartmental Coordination: Collaborate closely with the Clean Team Manager to track live room statuses and support seamless housekeeping workflows.
Sales & Engagement Support: Encourage departing guests to leave online reviews and coordinate guest amenities (e.g., property "Wine Hour" programs where applicable).

QUALIFICATIONS & SKILLS

Preferred Experience: Strong background in hospitality customer service, reservation management, and front office operations.
Technical Skills: Proficiency with Property Management Systems (PMS), credit card processing terminals, and standard office software.
Key Competencies: Excellent verbal and written communication, proactive problem-solving, strong attention to detail, and the ability to maintain composure under high-pressure situations.

ASSOCIATE APPRECIATION & PERKS

Real-Time Recognition & "Standing Ovation": Digital shout-outs through ADP Connect celebrating team members who go "above-script" or deliver exceptional guest experiences.
Quarterly Superstars Celebration: Dedicated quarterly appreciation lunches and events recognizing top performers.
Spotlight on the Star (Birthday Bonus): Annual birthday celebrations with a tenure-based monetary bonus ($50/year for Full-Time, $25/year for Part-Time).
Holiday Spirit & Gift Cards: Annual holiday appreciation lunches and end-of-year gift cards ($75 for hourly team members).
Departmental Appreciation: Dedicated celebrations and perks during special recognition periods, such as International Housekeeping Week.
Team Spirit & Brand Swag: Annual strategic swag allocation to build brand pride and foster a unified culture.
Employee, Friends & Family Travel Perk: Eligible for two-night discounted hotel stays ($49/night + tax) annually across company properties for employees and designated family/friends.
Generous Employee Referral Program: Cash bonuses for referring new talent - $300 for hourly roles and $500 for salaried roles (paid at 90 and 180 days).

Apply on workforcenow.adp.com About employer

More about this job

Skills

Front Desk
Communication skills
PMS
Process payments
Office equipment
Reporting
Housekeeping
Sales
Customer service
Office software
Problem solving
Attention to detail

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Work requirements

Jobs in the United States