Jobs in the United States

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Added 1 min ago
SJ
Manager, Clinical Microbiology
St. Jude Children's Research Hospital, Inc.
Memphis, TN
- $94,640 to $169,520 USD / year
Licensure, Registration and/or Certification Required by Law:
Added 3 mins ago
Technical Project Manager - Payload
Astranis
San Francisco, CA
As a Technical Project Manager at Astranis, you will drive the development of our satellite payloads, the communications systems at the heart of every spacecraft we build, across several…
Added 3 mins ago
Assistant Director of Residence Life (Training & Development)
University of Chicago
Chicago, IL
…community and engagement through the residential housing and dining program, and in areas such as artistic expression, community service, spiritual exploration, and athletic competition.…
Added 5 mins ago
Maintenance Leader
Danone
Mount Crawford, VA
Monitors and helps to modify preventive maintenance program in conjunction with the plant maintenance manager and maintenance staff
Added 5 mins ago
Senior UX Project Manager
Zoom Communications, Inc.
San Jose, CA
As a Senior UX Project Manager at Zoom, you will be at the center of how great design gets built and delivered across one of the world's most widely used collaboration platforms. Partnering…
Added 5 mins ago
TS
Administrative Coordinator II - Curriculum, Assessment, and Faculty Affairs Off-Campus Education
Tarleton State University
Fort Worth, TX
- $44,000 to $48,400 USD / year
Administrative Operations and Office Management
Added 6 mins ago
Lead Operational Excellence Manager – Service Operations
INNIO
Waller, TX
As the Lead Service Business Improvement Manager, you will help shape the future operating model of Waukesha Services by leading strategic improvement initiatives across processes, systems,…
Added 6 mins ago
TS
Bike Security Officer
The Smith Center
Las Vegas, NV
- $21.14 USD / hour
Observe and report incidents or suspicious activity to company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the…
Added 7 mins ago
PCC and Crematories Manager
SCI Maryland Funeral Services, Inc.
Bel Air, MD
High school diploma or equivalent. Completion of a formal program at a college or technical school specializing in funeral service or mortuary science where required by state law.
Added 7 mins ago
Office Manager
California Cemetery and Funeral Services, LLC
CA
Completion of a diploma training program at a college or technical school preferred
Added 7 mins ago
Office Manager
SCI Texas Funeral Services, LLC.
Midland, TX
Position is based in Midland, TX, with regular travel to support the Odessa location 2-3 days per week
Added 7 mins ago
IH
Senior R&D Project Manager
iRhythm Holdings, Inc.
San Francisco, CA
- $212,000 to $254,000 USD / year
Local telecommuting permitted up to 4 days per week
Added 7 mins ago
2nd shift Maintenance Generalist Lead Su
TYSON SALES & DISTRIBUTION INC
NEW LONDON, WI
Added 8 mins ago
Staff Data Scientist
Earnest
Remote, United States
The Staff Data Scientist will report to Sr. Manager, Data Science + Pricing.
Added 8 mins ago
AT
Consultant Construction Program Manager-Partner Led Delivery Projects
American Transmission Company
Pewaukee, WI
- $148,300 to $173,000 USD / year
As a Consultant Construction Program Manager, you will lead strategic program delivery, partner oversight, project controls, stakeholder alignment, financial oversight, risk management,…
Added 8 mins ago
Production Manager
SAPUTO CHEESE USA INC
FRANKLIN, WI
Added 8 mins ago
Program Manager
Gexpro Services
High Point, NC
In some cases, the Program Manager may have management responsibilities of a small team of Warehouse Leaders, Inside Sales Representatives and/or Project Managers - Sales.
Added 8 mins ago
Math Teacher (INR)
Academy District 20
Colorado Springs, CO
Plans a program of study that meets the individual needs, interests, and abilities of the students
Added 8 mins ago
Customer Service Representative (on-site)
API Heat Transfer
Franklin, WI
Position Reports To: Customer Service Manager
Added 8 mins ago
Advisor - Commissioning & Qualification - GFD
Lilly
Pleasant Prairie, WI
This is a central, portfolio-facing role within GFD. The Central C&Q Lead provides technical leadership, program oversight, mentorship and escalation support across a portfolio of assigned…
Added 8 mins ago
CG
Environmental Services Manager (Evenings)
Compass Group, North America
Marshfield, WI
- $60,000 to $65,000 USD / year
Ability to work an evening shift Monday-Friday (for ex: 2:00 PM – 12:00 AM) with a weekend and holiday rotation
Added 9 mins ago
Senior Test Engineer
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
Must Have: Minimum Requirements
Added 9 mins ago
AI Engineering Manager
USA-Medtronic MiniMed, Inc 1017
Virtual, GA
Must Have: Minimum Requirements
Added 9 mins ago
Health & Safety Manager
Clean Harbors
Stockton, CA
Clean Harbors is looking for a Health & Safety Manager to join our team in Stockton, CA. The Health & Safety Manager provides comprehensive safety and health direction and support to site…
Added 9 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Janesville, WI
Must have a strong clinical RN background with leadership experience

Concept Hotels LLC

Front Desk

Branson, MO, United States

Apply on workforcenow.adp.com About employer

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Job details

Posting language: English

Original job description

POSITION: Xperience Associate REPORTS TO: Senior Xperience Associate / Jr. Xperience Manager / Xperience Manager MINIMUM REQUIREMENTS: High School Diploma or equivalent; minimum of 6 months of hotel front desk experience SCHEDULE REQUIREMENTS: Flexible availability required, including morning, evening, and overnight/Night Audit shifts as needed

SUMMARY / OBJECTIVE

The Xperience Associate is responsible for delivering exceptional guest service while performing key daily operational and administrative tasks within the front office. This position plays an active role in driving room sales, controlling operational expenses, and ensuring guest satisfaction. Additionally, the Xperience Associate steps into the Manager on Duty role in the absence of the Xperience Manager to ensure seamless operations and team support.

CONCEPT CORE VALUES

Guest Satisfaction: Committed to exceeding guest expectations and delivering memorable, delightful hospitality experiences.
Associate Satisfaction: Dedicated to fostering a supportive, positive work environment that nurtures personal and team excellence.
Community: Actively supporting local host communities and contributing positively to the hospitality industry.
Transparency: Promoting open, honest, direct, and timely communication across all levels of the organization.
Accountability: Empowering team members to take ownership of operational outcomes and deliver strong results.
Innovation: Encouraging creative solutions, continuous learning, and forward-thinking hospitality practices.

GENERAL RESPONSIBILITIES

Front Desk & Guest Operations: Execute guest check-in/check-out procedures, manage reservations via phone, email, and CRS, and assign room accommodations per brand SOPs.
Guest Service & Problem Resolution: Serve as the primary point of contact for guest inquiries and special requests; handle and resolve guest complaints promptly and professionally.
Financial & PMS Operations: Process payments, modifications, and cancellations; operate property management systems (PMS) and front office equipment with full proficiency.
Daily Reporting & Communication: Send daily end-of-day accomplishment reports to the Xperience Manager and Regional Xperience Director; actively monitor communication logs.
Facility & Presentation Standards: Oversee the cleanliness and visual standards of the front desk, lobby, business center, vending areas, and breakfast spaces.
Interdepartmental Coordination: Collaborate closely with the Clean Team Manager to track live room statuses and support seamless housekeeping workflows.
Sales & Engagement Support: Encourage departing guests to leave online reviews and coordinate guest amenities (e.g., property "Wine Hour" programs where applicable).

QUALIFICATIONS & SKILLS

Preferred Experience: Strong background in hospitality customer service, reservation management, and front office operations.
Technical Skills: Proficiency with Property Management Systems (PMS), credit card processing terminals, and standard office software.
Key Competencies: Excellent verbal and written communication, proactive problem-solving, strong attention to detail, and the ability to maintain composure under high-pressure situations.

ASSOCIATE APPRECIATION & PERKS

Real-Time Recognition & "Standing Ovation": Digital shout-outs through ADP Connect celebrating team members who go "above-script" or deliver exceptional guest experiences.
Quarterly Superstars Celebration: Dedicated quarterly appreciation lunches and events recognizing top performers.
Spotlight on the Star (Birthday Bonus): Annual birthday celebrations with a tenure-based monetary bonus ($50/year for Full-Time, $25/year for Part-Time).
Holiday Spirit & Gift Cards: Annual holiday appreciation lunches and end-of-year gift cards ($75 for hourly team members).
Departmental Appreciation: Dedicated celebrations and perks during special recognition periods, such as International Housekeeping Week.
Team Spirit & Brand Swag: Annual strategic swag allocation to build brand pride and foster a unified culture.
Employee, Friends & Family Travel Perk: Eligible for two-night discounted hotel stays ($49/night + tax) annually across company properties for employees and designated family/friends.
Generous Employee Referral Program: Cash bonuses for referring new talent - $300 for hourly roles and $500 for salaried roles (paid at 90 and 180 days).

Apply on workforcenow.adp.com About employer

More about this job

Skills

Front Desk
Communication skills
PMS
Process payments
Office equipment
Reporting
Housekeeping
Sales
Customer service
Office software
Problem solving
Attention to detail

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Work requirements

Jobs in the United States