Jobs in the United States

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Added 6 mins ago
Lead Project Manager-Clinical Operations
Humana
Remote, United States
WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office
Added 7 mins ago
Construction Manager
Black Box
BOWLING GREEN, OH
Establish milestones and monitor adherence to master plans and schedules, identify program problems and obtain solutions, such as allocation of resources or changing contractual…
Added 9 mins ago
Quality & EHS Supervisor
Nucor Steel Auburn, Inc.
Maryville, MO
…bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and…
Added 9 mins ago
Clinical Project Manager (Early Clinical Development, Home-Based)
IQVIA
Florissant, MO
…of each clinical trial. Assures clear client communication, process documentation, and compliance with Good Clinical Practices and procedures set forth by IQVIA Biotech and sponsors.…
Added 9 mins ago
Area Accounting Center Associate Manager
Republic Services
Bridgeton, MO
POSITION SUMMARY: The Area Accounting Center Associate Manager leads an efficient team of accountants to ensure timely and accurate financial reporting, with direction from the Accounting…
Added 10 mins ago
Safety Manager
Transdev
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The Safety & Security Manager contributes to the transportation safety management process and provides overall support and technical guidance as it pertains to operational safety.…
Added 10 mins ago
Associate Account Manager, Commercial Employer Market Account Team Support - Express Scripts - Hybrid
The Cigna Group
St. Louis, MO
The Associate Account Manager (AAM) provides operational and data-focused support to the account teams of assigned clients and coalitions. The AAM manages reporting requests, submits and…
Added 10 mins ago
Project Management Advisor- Express Scripts
The Cigna Group
St. Louis, MO
…the ability to lead cross-functional, strategic projects and process improvement initiatives. The project manager will work closely with the Operations team to discover new opportunities,…
Added 10 mins ago
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The Adecco Group
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Added 10 mins ago
Senior Manager - Cybersecurity Compliance
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The Senior Manager of Cybersecurity Compliance will lead and execute strategic initiatives related to Regulatory Compliance for CVS Health’s Enterprise Information Security team, guiding…
Added 10 mins ago
Technology Demand Admin-Staff or Senior
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The hiring manager is considering applicants who have experience working in a healthcare environment with an understanding of clinical workflows, patient care processes, and technology…
Added 10 mins ago
Project Manager
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Must have or be able to obtain a TS/SCI clearance
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Responds to patients questions regarding billing process information and provides way-finding as needed.
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RN Care Manager
Intermountain Health
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RN Trainer Auditor PRN
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Work collaboratively with SelectHealth’s HEDIS Manager, Quality Consultants, and Data Analyst
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RN Care Manager
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Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
Added 10 mins ago
Sr Project Manager - AI Data Centers
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Kansas City, MO
…technology product delivery. Applicants with predominantly IT Program Manager, Technical Program Manager, Software Project Manager, or SDLC-based experience should carefully review the…
Added 10 mins ago
GA
Director, Architecture and Data
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Kansas City, MO · Saint Louis, MO
- $152,000 to $202,000 USD / year
…governs – it sets the boundaries and guidelines the delivery process runs inside – while the data it curates is the foundation that process runs on. To make the data foundation real, the…
Added 10 mins ago
Service Manager
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Collaborate and coordinate TIG opportunity and TIG days between Sales Manager, Account Executives, District Manager (DM) and Route Sales Representatives (RSR)
Added 10 mins ago
Payer Middle Office / Technology / Operations Consultant, Senior Manager
PwC
Kansas City, MO · St. Louis, MO
What You Must Have
Added 17 mins ago
Production Master Data Program Manager
Anduril Industries
Costa Mesa, CA
The Production Master Data Program Manager will lead master data projects that support Anduril's Production organization, including Manufacturing, Supply Chain, Planning, Quality, and…
Added 26 mins ago
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Under direction of the Manager of Agency Relations, this position is responsible for supporting food rescue program efforts. This position will oversee the monthly poundage reporting for…
Added 26 mins ago
Director of Business Development
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Additional Requirements: Must have a valid Driver's License
Added 26 mins ago
J
Senior Manager, Market Access Consulting
Jobgether
Remote, United States
- $120,000 USD / year
…applications and next steps. Our partner is looking for a Senior Manager, Market Access Consulting based in the United…

Supervisor, Dealer Support (Hybrid)

Farmington Hills, MI, United States

The base salary range for this position is USD $50k - $60k plus incentives that align with individual and company performance.

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is USD $50k - $60k plus incentives that align with individual and company performance.
Work location: Must reside in the United States or have a valid U.S
Experience: Have a minimum of 2 -3 years of management experience, including staff leadership and performance management in a team leader/ supervisor role
Posting language: English
Posted: Sep 14, 2026

Original job description

As a Supervisor, Marketing Solutions , you will lead day-to-day operations for a team focused on delivering high-quality support, operational excellence, and exceptional service outcomes. In this role, you will guide team performance, manage key operational metrics, support escalations, and help ensure department processes meet quality and compliance standards. This position requires a confident people leader who can adapt to changing priorities while keeping the team focused, supported, and successful.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

Manage day-to-day operations for the Marketing Solutions team, ensuring quality standards are met or exceeded
Monitor, track, and report operational metrics to support performance, service delivery, and continuous improvement
Handle calls through the 1-800 line and support escalated calls as needed
Escalate program or operational issues to the appropriate Operations or Program Manager, including recommended resolutions
Provide daily leadership, guidance, coaching, assistance, and support to department personnel
Monitor and manage absenteeism to support business continuity and team performance
Process payroll for yourself and direct reports accurately and on time
Maintain personnel files and ensure appropriate confidentiality in all duties
Ensure company communications, including announcements and policy or procedure changes, are distributed to CSRs in a timely manner
Communicate department and organizational objectives and goals to direct reports
Prepare and conduct performance evaluations and one-on-one meetings
Assess individual training needs and help ensure development needs are addressed
Monitor and safeguard ISO 9001 standard compliance
Document departmental procedures and work instructions in alignment with quality standards
Regularly review departmental processes and workflows to improve efficiency and ensure compliance with policies and standards
Identify process improvement opportunities and support implementation in daily operations
Participate in company-wide initiatives, including ISO, staff development, policies/procedures, TL Playbook, and related programs
Ability to work at our Farmington Hills, Michigan location is a requirement

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Have a minimum of 2 -3 years of management experience, including staff leadership and performance management in a team leader/ supervisor role
Bring experience supporting program management and operational execution
Are proficient in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Access
Are organized, proactive, and comfortable taking a self-starter approach
Bring strong analytical skills and the ability to troubleshoot data-related issues
Can adapt to changing priorities and responsibilities with professionalism and focus
Are able to adjust your communication and leadership style to changing environments
Remain calm, optimistic, persistent, and focused in a fast-paced setting
Understand the importance of confidentiality and demonstrate discretion in all duties

It will be a plus if you:

Have a Bachelor’s degree, BA or BS, or an equivalent combination of education and experience
Have experience supporting ISO 9001 compliance or quality standards
Have experience documenting departmental procedures, work instructions, or process improvements
Have experience leading teams in a customer support, operations, or marketing solutions environment

What's in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:

The base salary range for this position is USD $50k - $60k plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is September 28, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

· Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)

Apply on usnlx.com About employer

More about this job

Skills

Regulatory compliance
Process improvement
Leadership
Coaching
Payroll
Confidentiality
ISO 9001
Ensure compliance with policies
Performance management
Program management
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Access
Analytical skills
Troubleshoot
Communication skills
Customer service
Office equipment

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Work requirements

Jobs in the United States