Jobs in the United States

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EI
Production Technician II
Ecolab Inc.
Joliet, IL
- $29.99 USD / hour
…adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be…
Added 1 min ago
UG
Associate Practice Performance Manager - KS Market
UnitedHealth Group
Pharr, TX
- $60,200 to $107,400 USD / year
The Associate Practice Performance Manager is responsible for program implementation and provider performance management which is tracked by designated provider metrics, inclusive minimally…
Added 1 min ago
Associate or Full Professor & Inaugural Chair of the Department of Health Behavior, Policy & Management (Tenured Track F0129A)
Old Dominion University
Norfolk, VA
…Services Research. The Master of Healthcare Administration (MHA) program is housed within JSPH but is not governed under CEPH…
Added 1 min ago
Faculty in Applications of Physics, Data Science and/or Engineering to Particle Accelerators (Tenured, F1117A
Old Dominion University
Norfolk, VA
…at Old Dominion University invite applicants for a tenured Associate or Full Professor position (depending on experience) in Accelerator Science as part of a multi-position hiring…
Added 1 min ago
Workforce and Organizational Development Clinical Assistant/Associate Professor (Non-Tenured,F0586A)
Old Dominion University
Norfolk, VA
…Workforce Development seeks applications for a full-time Assistant/Associate Professor (10-month appointment with summer employment) in the Workforce & Organizational Development (graduate)…
Added 1 min ago
Associate Director Community Psychological Services Clinic, Clinical Professor (Non-Tenured Track, F0465A)
Old Dominion University
Norfolk, VA
…12-month non-tenure track faculty position to serve as the Associate Director of the Community Psychological Services Center (CPSC), beginning January 2027. The Associate Director of the…
Added 1 min ago
Garden & Landscape Technician
Old Dominion University
Norfolk, VA
…Credentials from: VNLA, ISA, PLANET, State Master Gardener Program, VTC, or any other industry specific recognized organization. Irrigation Repair Experience associate. Membership in any…
Added 1 min ago
Assistant Director of Compliance and Training
Old Dominion University
Norfolk, VA
…Student Financial Aid (SFA) leadership team, reports to the Associate Director of Operations & Regulations, and is responsible for ensuring institutional compliance with federal and state…
Added 1 min ago
Teaching Assistant Professor in Forensic Chemistry (Non-Tenured Track, F1103A)
Old Dominion University
Norfolk, VA
…with various ranks (Teaching Assistant Professor, Teaching Associate Professor and Teaching…
Added 1 min ago
Associate or Full Professor of AI Security (Tenure Track/Tenured,F0144A)
Old Dominion University
Norfolk, VA
…institution initiated the Centennial Cluster Initiative, a hiring program designed to hire interdisciplinary clusters of faculty around emerging themes. As the first step of that…
Added 1 min ago
MC
Caregiver PT NOC
MSL Community Management LLC
CA
- $19 to $21 USD / hour
Employee Assistance Program (EAP) for employees and household members
Added 1 min ago
Ammonia Tech
Cannon Jeffries
Compton, CA
Coordinate with management regarding associate and community health and safety during regulated process events.
Added 2 mins ago
Retail Brand Experience Key Holder-PARKWAY PLAZA
Bath & Body Works
El Cajon, CA
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 2 mins ago
Nurse Practitioner (NP)
Georgia Hospice Care
Lawrenceville, GA
Education: Graduate of an accredited Certificate, Diploma, Associate or Baccalaureate School of Nursing
Added 2 mins ago
Litigation Associate Attorney
GPAC
Pittsburgh, PA
🚨 URGENT HIRE – ASSOCIATE ATTORNEY, CIVIL LITIGATION | Pittsburgh PA
Added 3 mins ago
SO
Staff Scientist (Natural Resource Scientist 2)
State of Washington
Lacey, WA
- $5,642 to $7,592 USD / month
The Department of Ecology is hiring a Staff Scientist (Natural Resource Scientist 2) within the Environmental Assessment Program.
Added 3 mins ago
SO
Apple Health Eligibility and Access Director (EMS4/AHA)
State of Washington
Olympia, WA
- $100,692 to $173,472 USD / year
Represent the agency and the program in federal and state eligibility audits, reviews, and corrective action activities.
Added 3 mins ago
SO
Human Resource Consultant 2 | CRCC
State of Washington
Connell, WA
- $4,517 to $6,870 USD / month
An Associate’s or Bachelor’s degree with focus on business, human resources, social or organizational behavioral sciences, or related field from an accredited institution whose…
Added 3 mins ago
Legal Process Clerk I
County of Alameda
Oakland, CA
Possession of an Associate of Arts degree from an accredited college may be substituted for one (1) year of the required experience for Pattern II.
Added 3 mins ago
SO
IT Customer Support Entry | WCCW
State of Washington
Gig Harbor, WA
- $5,354 to $7,203 USD / month
Microsoft Certified Solutions Associate: Windows 11
Added 3 mins ago
SI
Director, Communications
Sundance Institute
Remote, United States
- $120,000 to $150,000 USD / year
Reporting to the Chief Marketing, Brand and Communications Officer (CMBCO), the director manages the Associate Director, Communications. The Associate Director serves as the primary…
Added 3 mins ago
BC
Sporting Goods & Automotive Clerk
Bi-Mart Corporation
Albany, OR
- $16.1 to $19.25 USD / hour
Previous experience as a cashier, sales associate, bagger, courtesy clerk, or other retail positions are a plus.
Added 4 mins ago
EV
Fiscal Services Assistant
EVERGREEN VIRTUAL ACADEMY
Portland, OR
- $49,920 to $60,320 USD / month
Collect cardholder receipts and match transactions to monthly statements; apply approved account and program codes and prepare reconciliation packets by established deadlines.
Added 4 mins ago
RN Supervisor - FT - Day
Scott Health and Rehabilitation
Adrian, GA
Reviews and responds to complaints/grievances (associate and/or patient or family) that concern your department as requested by the Director of Nursing Services.
Added 4 mins ago
DH
Magnetic Resonance Imaging Technologist I/II - NO CALL!
Denver Health
Denver, CO
- $37 to $55 USD / hour

Concentrix

Sr. Quality Evaluator (Onsite)

Lake Mary, FL, United States

$19.5 USD / hour

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Job details

Pay: $19.5 USD / hour
Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “ World’s Best Workplaces ,” “ Best Company Culture ,” and “ Best Companies for Career Growth ” awards every year? Then Sr. Quality Evaluator position at Concentrix is the right place for you!

As a Sr. Quality Evaluator , you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Sr. Quality Evaluator, you will:

Maintain Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)
Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices
Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes
Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies
Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)
Contribute to maintaining forms and legends documents
Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sr. Quality Evaluator role include:

This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.
18 Years of age or older with a completed High School Diploma or GED – Required.
1 year of Leadership and Operational background- Required.
Associate’s degree in related field from a four-year college or university with 3-5 years of experience preferred.
Strong attention to detail.
Self-starter, sense of urgency and works well under pressure.
Demonstrated ability to multi-task and meet timelines of deliverables.
Proficient in Microsoft Office.
Strong communication skills, both written and verbal.
Must adhere to the attendance policy.
Willingness to work a flexible schedule between 7 AM and 10 PM EST (MON to SUN)
Must reside in the United States and have a valid U.S. address for residence
For Internal Applicants -Must be meeting or exceeding performance expectations in current role – Required

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $19.50/hr, (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.

Paid training and lucrative employee referral program.
DailyPay enrollment option to access pay "early," when you want it.
Health and wellness programs with trained partners to help promote a healthy you.
Mentorship programs that support your rewarding career journey.
A modern, state-of-the-art office setting with advanced technologies and a great team.
Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.
A range of other perks and benefits.

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 11/4/2026 .

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

· Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)

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