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UG
Technical Business Analyst - Remote, EST or CST Preferred
UnitedHealth Group
Minnetonka, MN
- $91,700 to $163,700 USD / year
…database view design, DDL validation, SQL logic development, Python-based automation, and Azure cloud environment coordination. The role serves as a critical bridge between business and…
Added 1 min ago
Meridian: Forward Deployed Infrastructure Engineer (Senior / Washington, D.C. / Hybrid) [TS/SCI with CI poly]
Spear AI
Washington, DC
- Experience with scripting and automation using Bash, Python, Go, or TypeScript.
Added 2 mins ago
Fuel Mechanical Engineer III OR Senior Fuel Mechanical Engineer
Duke Energy Carolinas, LLC
Charlotte, NC · Raleigh, NC · New Hill, NC
Added 3 mins ago
Quantitative Risk Modeling Analyst
The Huntington National Bank
Columbus, OH
1+ years of experience with statistical modeling using SQL, SAS, R, or Python, and exposure to machine learning or data mining
Added 4 mins ago
GE
Intern - Data Science (Summer 2027)
GTI Energy
Des Plaines, IL
- $17 to $28 USD / hour
…Headquarters. We offer a hybrid/core work week, where employees are remote Mondays and Fridays, and required to be on-site Tuesday through Thursday, subject to manager discretion. This…
Added 9 mins ago
Sr Principal Mechanical Engineer
Gardner Cryogenics
Bethlehem, PA
…evaluations, reliability and troubleshooting support, training, remote diagnostics and monitoring, shop services, and replacement equipment for a wide variety of centrifugal and…
Added 10 mins ago
T
Automation Engineer (Control-z)
TEKsystems
Pittsburgh, PA
- $50 to $55 USD / hour
Added 10 mins ago
Water Research and Data Analyst - 26006334
University of Pittsburgh
Pittsburgh, PA
…Familiarity with mapping (ArcGIS) and programming tools (ex. R, python, matlab) is necessary. The ability to develop data visualizations is fundamental. The position will perform field…
Added 11 mins ago
A
Senior/Staff Full Stack Software Engineer, Frontend Leaning
Anomalo
Remote, United States
- $170,000 to $220,000 USD / year
- Own end-to-end development of new product features, using React/TypeScript on the frontend, and Python on the backend
Added 11 mins ago
EG
Data Scientist
Eliassen Group
Harrisburg, PA
- $74.46 to $84.46 USD / hour
…excellent contract opportunity for a Data Scientist working remote on PST. The role designs, develops, and implements analytical, statistical, and machine learning solutions that drive…
Added 17 mins ago
University, Software Developer
Booz Allen Hamilton_United States
McLean, VA · Charleston, SC · Honolulu, HI · Panama City, FL · Huntsville, AL · Atlanta, GA · San Diego, CA · Annapolis Junction, MD · El Segundo, CA · Rome, NY · Colorado Springs, CO
Experience with programming languages, including Java, JavaScript, C, C++, Assembly, Python, Perl, R, or Bash
Added 22 mins ago
Radar Signal Processing Engineer
Dynetics, Inc
Huntsville, AL
Experience working with Matlab, Python, or similar scientific-based programming tools to implement math or scienced based phenomenology related to linear systems, digital signal processing,…
Added 23 mins ago
Principal Software Engineer, ML & Media Infra
Pinterest
Palo Alto, CA · San Francisco, CA
Strong systems programming and design skills in C++, Java, or Python.
Added 26 mins ago
Sr. DevOps/Platform Engineer (Kubernetes, GitLab & GitOps) - Remote
Military Spouse Jobs & VetJobs
United States
Write and maintain Bash and Python scripts supporting platform operations and automation.
Added 26 mins ago
Data Center Engineer
Sauce Labs Inc.
Atlanta, GA
This is an in-person role at our Data Center in Atlanta. Where appropriate, opportunities for occasional remote work may be identified and offered based on business need. This role may…
Added 27 mins ago
Cyber Test Engineer
CDIT
Scott Air Force Base, IL
Remote, with approximately 10% travel every 12
Added 39 mins ago
Sustainment Data and Analytics Intern (Summer 2027)
United States
Experience in programming languages such as Python, Java, or C#.
Added 40 mins ago
FD
DeFi Quant Developer
Fidelity Digital Assets, NA
Boston, MA
- $97,000 to $185,000 USD / year
As a quant developer you will conduct deep research on protocols, primitives and on-chain strategies using advanced scientific modelling, machine learning and other quantitative methods…
Added 44 mins ago
EG
Data Scientist
Eliassen Group
Little Rock, AR
- $74.46 to $84.46 USD / hour
…excellent contract opportunity for a Data Scientist working remote on PST. The role designs, develops, and implements analytical, statistical, and machine learning solutions that drive…
Added 44 mins ago
Senior Solutions Consultant - Financial Services
Appian Corporation
Richmond, VA
Location: Remote | Work Model: Remote, Field Work
Added 44 mins ago
Senior Solutions Consultant - Financial Services
Appian Corporation
Charlotte, NC
Location: Remote | Work Model: Remote, Field Work
Added 44 mins ago
Senior Solutions Consultant - Financial Services
Appian Corporation
Boston, MA
Location: Remote | Work Model: Remote, Field Work
Added 46 mins ago
Senior Applied AI Engineer
Givzey
United States
Givzey | Version2.ai is a fully remote, AI-native company that created the Autonomous Fundraising category in 2024, when it researched, developed, and deployed the world’s first Autonomous…
Added 46 mins ago
Application Security Engineer, Generative AI
Liftoff
Remote, United States
Experience with Go, Python, Clojure, or JavaScript; ability to work across languages matters more than a specific language.
Added 48 mins ago
Build & Release (CI/CD) Support Engineer
Virtasant
Remote, United States
Location: Remote | Time Zone: (Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific)

Concentrix

Principal Architect, Conversational AI & CX Solutions

Brunswick, GA, United States

The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance.

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Job details

Pay: The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance.
Posting language: English
Posted: Aug 20, 2026

Original job description

Location: Remote in USA

Job Summary:

We are seeking a dynamic and experienced Principal Architect for the Google Cloud CX stack, focusing on Gemini Enterprise for CX and CES. This role involves spearheading the technical design and oversight of innovative customer engagement solutions. You will bridge AI strategy with traditional contact center infrastructure, collaborating closely with customers and Google channel partners to develop integrated, real-time engagement platforms. Your mission is to unify technologies like Dialog flow CX, Agent Assist, and CCaaS into a seamless ecosystem that enhances customer experience and aligns with enterprise CRM and telephony systems. Your expertise will drive impactful, scalable solutions that redefine customer interactions.

Responsibilities:

Consultative Solutioning & Sales Support: Lead technical discovery and architecture for major CX projects, transforming client goals into Gemini-powered contact center designs that deliver measurable ROI.
Customer & Channel Technical Liaison: Act as the strategic technical contact for clients and Google’s CX field teams, collaborating on market pursuits and providing expert advice on conversational AI advancements.
Conversational AI Agent Architecture: Design complex conversational flows using Google Agent Studio platforms and Dialog flow CX, employing Gemini and advanced "Playbook" patterns to create adaptive, natural-language agents.
Gemini-Enhanced Agent Assist & Insights: Develop real-time guidance systems using Gemini-powered Agent Assist for training and coaching and implement Conversational Insights for sentiment analysis and business intelligence.
Google CCaaS Platform & Implementation Oversight: Lead the architecture of Google CCaaS Platform implementations, ensuring scalability, security, and alignment with Google’s best practices.
Integration Patterns: Design integration between Gemini-enabled CX components and major CRM and CCaaS platforms like Salesforce, Zendesk, Genesys, Nice, and Avaya.
Telephony & Network Design: Manage the technical setup of Google CCaaS/CCAI, including necessary telephony and network configurations for real-time Gemini processing.

Required Qualifications:

12+ years in CX or CCaaS architecture and consultative technical leadership.
Expert-level knowledge of Conversational AI, Google Dialog flow CX, Agent Assist, Conversational Insights, CCaaS/CCAI, and Gemini.
Experience in customer-facing roles, capable of leading technical workshops and influencing stakeholders during complex sales cycles.
In-depth knowledge of telephony protocols such as SIP, RTP, and WebRTC.

Desired Qualifications:

Hands-on experience with Conversational AI, Generative Playbooks, and Generative Fallback features using Dialog flow CX.
Proficiency in Prompt Engineering for conversational agents, focusing on tone, safety, and behavioral tuning.
Experience with Vertex AI Search and Conversation for RAG-based fulfillment.
Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification.
Understanding of Google Cloud’s Media CDN and low-latency audio processing for voice-driven AI systems.
Proficiency in JavaScript/Python for custom webhook development and complex API orchestration.

The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 10/29/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#WAH

#Concentrix

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

· Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)

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More about this job

Skills

Google Cloud
Thomson Dialog
Customer experience
Sales
Coaching
Business intelligence
Salesforce
Zendesk
Leadership
SIP
Machine learning
JavaScript
Python
Office equipment

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