Jobs in the United States

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Journeyman Data & Insights Specialist
Seneca Holdings
BUFFALO, NY
…that participate in the Small Business Administration 8(a) program. To learn more about SNG, visitthe website and follow us onLinkedIn.Our team of talented individuals is what makes us…
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Classroom Teacher (Anticipated Opening)
Erie 2-Chautauqua-Cattaraugus BOCES
Buffalo, NY
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Manufacturing Equipment Engineer, Energy (Night Shift)
Tesla, Inc.
BUFFALO, NY
…ladder logic to appropriately identify controls issues and program ladder logic (Allen-Bradley, Siemens and Beckhoff). Ability to program and teach industrial 6-axis robots (Fanuc, ABB,…
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Assistant Principal-Special Education
Capital Region BOCES
Albany, NY
…student crisis and behavioral support systems, and assists in the management of student referrals from intake to placement. Acting as secondary in command, the Assistant Principal ensures…
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Risk Adjustment Strategic Partner
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Albany, NY
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Mechanical Engineer, Data Center Operations Engineering
Meta
Albany, NY
Develop effective measurements and reports from Building Management System (BMS) and other monitoring systems to optimize performance and reliability
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Laboratory Manager - Blood Bank - St. Peters Hospital
Trinity Health
Albany, NY
Advancement: Strong orientation program, generous tuition allowance and career development
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DIETITIAN
Compass Group, North America
Albany, NY
Education Reimbursement – Financial support for advanced learning
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DIETITIAN
Compass Group, North America
Albany, NY
Education Reimbursement – Financial support for advanced learning
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Principal Portfolio Manager, Infrastructure Development
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…individual will be responsible for moving opportunities from early development and commercial structuring through investment approval, closing, and delivery readiness, and for building the…
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Network Operations Engineer
Meta
Albany, NY
Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on…
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Senior Broker Relationship Manager - Small Commercial
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Albany, NY
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Rochester, NY
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Engineering Buyer and Material Handler
CACI International
Rochester, NY
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Clinical Resource Coordinator (RN) - Potsdam, NY
Rochester Regional Health
Rochester, NY
The Clinical Resource Coordinator is a registered nurse who is accountable for the effective clinical management and delivery of care with patients and families in the Physician Practice…
Added 1 min ago
AE
Sr Agentic AI Engineer - Core Platforms
American Express
New York, NY
- $123,000 to $215,250 USD / year
5+ years software development experience, including hands-on experience in machine learning, AI technologies, and Agentic AI solutions.
Added 1 min ago
Vice President - Deposit & Liquidity Product Management - Transaction Banking Product, TD Securities
TD Bank
New York, NY
The centralized Product Management organization will serve a critical role in TD’s ability to develop leading products and capabilities by enabling greater scale, capacity, quality and…
Added 1 min ago
Associate - Deposit & Liquidity Product Management - Transaction Banking Product, TD Securities
TD Bank
New York, NY
The centralized Product Management organization will serve a critical role in TD’s ability to develop leading products and capabilities by enabling greater scale, capacity, quality and…
Added 1 min ago
Contract Specialist Level 1 (Construction Contracts)
MTA
New York, NY
MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight…
Added 1 min ago
Director, Project Management - Design Operations
Capital One
New York, NY
We are currently seeking a Director, Project Management to join our Enterprise Platforms & Software Design (EPS.xd) Operations team. You will think strategically about how teams work…
Added 1 min ago
Director, Trading Documentation
CIBC
New York, NY
You’re digitally confident. You’re comfortable learning and using internal and third-party online platforms that support trading, regulatory compliance, and collateral management…
Added 1 min ago
Accounts Payable Clerk
Crescent Hotels & Resorts
NEW YORK, NY
Added 1 min ago
VP - IHC Regulatory Reporting
TD Bank
New York, NY
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
Administrative Coordinator
Research Foundation for Mental Hygiene, Inc.
NEW YORK, NY
Added 1 min ago
NL
Instructional Designer (FGP) – Onsite in Manhattan
NYU Langone Medical Center
New York, NY
- $84,577.93 to $145,897.01 USD / year
…Access Operations Team and is responsible for the planning, development, and implementation of instructional activities, curriculums and e-learnings that cater to the diverse and ongoing…

Concentrix

Automotive Regional Case Manager

TX, United States

$23 USD / hour

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Job details

Pay: $23 USD / hour
Posting language: English
Posted: Oct 23, 2026

Original job description

Join a world-class team in Plano, TX as a Regional Case Manager! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Regional Case Manager position at Concentrix is the right place for you! As a Regional Case Manager in the auto industry, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Regional Case Manager, you will:Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues. Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.Analyze and evaluate lemon law claims and support related arbitration and settlement activities. Provide expedited handling of executive and field escalations. Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.Process social media escalations related to auto dealership complaints and customer experience concerns. Support vehicle buyback prevention efforts through case review, research, and resolution recommendations. YOUR QUALIFICATIONSYour skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:High School diploma or GED, and at least 18 years of age.Minimum of 5 years of customer service experience.Experience handling customer satisfaction issues, call center operations, or case management functions. Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.Experience managing escalated customer concerns and complex case resolution. Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.Must reside in the United States and maintain a valid U.S. residential address. WHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: The base salary range for this position is $23.00/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.Paid training and lucrative employee referral program. DailyPay enrollment option to access pay "early," when you want it. Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.Health and wellness programs with trained partners to help promote a healthy you. Mentorship programs that support your rewarding career journey. Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support. Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more. REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.Physical and Mental Requirements:The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity:Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites:English SpanishAccommodation:Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence:As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE