Jobs in the United States

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Added 1 min ago
PG
Manager, Retail Consultancy
Publicis Groupe Holdings B.V
Minneapolis, MN
- $75,050 to $107,835 USD / year
We're seeking a Manager, Retail Consultancy to work with a Fortune 500 CPG brand on development of their commerce programs through Target. Candidates must reside within a commutable…
Added 2 mins ago
Area/Territory Sales Lead - W5387
OSL Retail Services
MIDDLEFIELD, OH
OSL Retail Services is a dynamic, people-driven organization, providing outsourced sales services for North America's Fortune 500 giants. We're all about fostering a culture of passion,…
Added 2 mins ago
Division EHS Manager, HPD
PARKER HANNIFIN CORPORATION
Wickliffe, OH
…environment, health and safety (EHS).Will report to the general manager and work with their staff on a regular basis. In matters of EHS, will directly supervise Regional EHS Managers.…
Added 2 mins ago
Senior Manager - Project Program Management
CVS Health
Remote, United States
…for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award…
Added 2 mins ago
Production Worker
Sonoco Protective Solutions, Inc.
Tiffin, OH
…and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with…
Added 2 mins ago
CDL Truck Driver - Residential (Home Daily, Benefits Day 1)
WM
Canal Winchester, OH
Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.
Added 2 mins ago
Manager Salesforce Applications
Advanced Drainage Systems, Inc.
Hilliard, OH
The Manager, Consumer Applications is responsible for the strategic direction, delivery, support, maintenance, and continuous improvement of the enterprise Salesforce platform and related…
Added 2 mins ago
Director, Sales Operations & Channel Management
Stanley Black and Decker
Elyria, OH
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For…
Added 2 mins ago
Informatics Manager - Risk Adjustment
CVS Health
New Albany, OH
…valuation of vendors serving Medicare and Medicaid risk adjustment programs. The position evaluates vendor capabilities and performance, develops financial and return-on-investment…
Added 2 mins ago
Point of Care Coordinator - PRN
Sonic Healthcare USA
Lima, OH
Added 2 mins ago
Lab/Facility Chemist I
Republic Services
Canton, OH
Participates in the generation of SOPs and Work Instructions (WI), under the supervision of the Laboratory Manager.
Added 3 mins ago
Senior Immunology Sales Specialist, Dermatology (Akron, OH) – Johnson & Johnson Innovative Medicine
J&J Family of Companies
Akron, OH
…where medicine is going by restoring health to millions of people living with immune…
Added 3 mins ago
Specialty Representative/Senior Specialty Representative -Primary Care -Cleveland Central, OH
Amgen
Cleveland, OH
…research, manufacture, and deliver innovative medicines to help people live longer, fuller happier…
Added 3 mins ago
Senior Services Operations Manager, Managed Services
Ricoh Americas Corporation
Cleveland, OH
The Senior Services Operations Manager, Managed Services functions in a leadership role as operational point of contact to assigned Global/Vertical customers, primarily in North America.
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Evendale, OH · Cincinnati, OH · E Cleveland, OH · West Chester, OH
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 3 mins ago
Merrill Advisor Development Program - Financial Advisor: Ohio Valley Market
Bank of America
Cincinnati, OH · Miamisburg, OH
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
Added 3 mins ago
S
Associate Energy Engineer
Siemens
Cincinnati, OH
- $62,290 to $106,783 USD / year
…generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and…
Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Columbus, OH
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 3 mins ago
Risk Governance - Commercial Solutions - Vice President
JPMorgan Chase
Columbus, OH
…CS Risk leadership (including the Risk Governance & Policy Manager, Credit Risk approval teams and managers, risk stakeholders, Operations partners, and cross-functional control groups to…
Added 3 mins ago
AI Transformation Lead Technical Project Manager
JPMorgan Chase
Columbus, OH
…experiences. As a Vice President, AI Transformation Senior Project Manager within Employee Platforms Delivery & Execution, you will lead strategy-to-execution for an Operating…
Added 3 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Columbus, OH
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 3 mins ago
Manager, Enterprise Communications & Channels
Amentum
Columbus, OH
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 3 mins ago
Software Engineer Senior Manager - Cross Channel Banker Platform
Wells Fargo
COLUMBUS, OH
Wells Fargo is seeking a forward-thinking, hands-on Software Engineering Senior Manager to lead the modernization of our banker-facing servicing platforms. This role will operate in an…
Added 3 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Dayton, OH · Cincinnati, OH · Columbus, OH · Cleveland, OH
…to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 3 mins ago
Data Center Facility Operations Area Director
Meta
Columbus, OH
…Beyond the region, this role is expected to create capabilities, programs, and operating models that do not exist and force multiply how Facility Operations runs fleet-wide - shaping the…

Concentrix

Automotive Regional Case Manager

IL, United States

$25 USD / hour

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Job details

Pay: $25 USD / hour
Posting language: English
Posted: Oct 23, 2026

Original job description

Join a world-class team in Oakbrook Terrace, IL, as a Regional Case Manager! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Regional Case Manager position at Concentrix is the right place for you! As a Regional Case Manager in the auto industry, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Regional Case Manager, you will:Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues. Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.Analyze and evaluate lemon law claims and support related arbitration and settlement activities. Provide expedited handling of executive and field escalations. Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.Process social media escalations related to auto dealership complaints and customer experience concerns. Support vehicle buyback prevention efforts through case review, research, and resolution recommendations. YOUR QUALIFICATIONSYour skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:High School diploma or GED, and at least 18 years of age.Minimum of 5 years of customer service experience.Experience handling customer satisfaction issues, call center operations, or case management functions. Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.Experience managing escalated customer concerns and complex case resolution. Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.Must reside in the United States and maintain a valid U.S. residential address. WHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: The base salary range for this position is $25.00/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.Paid training and lucrative employee referral program. DailyPay enrollment option to access pay "early," when you want it. Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.Health and wellness programs with trained partners to help promote a healthy you. Mentorship programs that support your rewarding career journey. Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support. Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more. REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.Physical and Mental Requirements:The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity:Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites:English SpanishAccommodation:Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence:As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE