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Added 1 min ago
MS
Timberlands FTS Technical Support Analyst II - Atlanta, GA
Military Spouse Jobs & VetJobs
United States
- $82,500 to $123,800 USD / year
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,…
Added 9 mins ago
HOSPITALITY SERVICES MANAGER - ORD
Compass Group
Chicago, IL
3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant,…
Added 9 mins ago
HOSPITALITY EXPERIENCE MANAGER
Compass Group
San Francisco, CA
3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant,…
Added 14 mins ago
Manager Pilot Plant GIC N
Wm. Wrigley Jr.
United States
Support equipment management for the pilot plant including footprint configuration, process setup, and asset health. Partner with product developers and engineers to meet process…
Added 15 mins ago
TH
Associate CSE AFH
The Hershey Company
Hershey, PA
- $85,040 to $106,300 USD / year
The Associate CSE AFH is a key contributor within the Commercial, Industrial & Emerging Retail team. This role manages day-to-day work across multiple customer accounts and processes, using…
Added 18 mins ago
NG
Registered Nurse RN - Cardiac Acute Care - Full Time Nights - Up to $15,000 Sign on Bonus!
Northeast Georgia Medical Center, Inc.
Braselton, GA
- Full-time
Capable clinician with previous specialty experience preferred, focused on expanding knowledge and skills. Consistently provides effective direct care as part of the interdisciplinary team…
Added 23 mins ago
M
Senior Director of Development
Maryhurst
Louisville, KY
- From $80,000 USD / year
Supervise, coach, and support the Development Associate and Database Coordinator, establishing clear expectations, priorities, and accountability for results.
Added 28 mins ago
AE
Assistant Branch Manager
American Eagle Financial Credit Union Incorporated
Vernon, CT
- $27 to $30 USD / hour
As an Assistant Branch Manager, you’ll play a key role in leading our branch and supporting our team. Your focus will go beyond daily operations, you’ll create an environment where team…
Added 28 mins ago
EA
Senior Associate, Syphilis Free Start
Evidence Action
Remote, United States
- $60,000 to $68,400 USD / year
At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in…
Added 28 mins ago
EA
Senior Manager, Program Finance
Evidence Action
Remote, United States
- $98,700 to $110,000 USD / year
As a member of the Program Finance team, the Senior Manager reports to the Associate Director, Program Finance and works closely with SFS global and country leadership and colleagues across…
Added 31 mins ago
Site & Safety Health Officer - Goldsboro, NC
Military Spouse Jobs & VetJobs
United States
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,…
Added 1 hour ago
Senior Software Engineer - Labor Management Forecasting (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.
Added 1 hour ago
Associate Banker I/Medford (NJ)(30hrs)
TD Bank, N.A.
Medford, NJ
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
Teach English Online
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Teach English Online based in the United States.
Added 2 hours ago
Consulting Solutions Executive II – Security
Jobgether
Remote, United States
We are looking for an experienced security solutions professional to drive business growth and develop strategic opportunities across the public sector, particularly within state and local…
Added 2 hours ago
Talent Acquisition – Learning and Develo
Vibram Corporation
N. Brookfield, MA
The Talent Acquisition Specialist provides strategic and operational HR support across the organization, primarily developing and executing effective recruitment strategies to attract,…
Added 3 hours ago
Financial Center Manager Associate - Mooresville, Cornelius, and Surrounding Areas
Fifth Third Bank, National Association
Mooresville, NC · Cornelius, NC
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 3 hours ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Under direction of the appropriate administrator, the Associate Director, Fiscal Services is responsible for all areas related to District-wide accounting and financial reporting, and…
Added 3 hours ago
Channel Marketing Coordinator
Jobgether
Remote, United States
Professional development: Access to a learning-oriented environment that encourages employees to develop their skills and achieve their career goals.
Added 4 hours ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Secret Scanning based in the…
Added 4 hours ago
Assurance Senior Associate
Baker Tilly Advisory Group, LP
United States
If yes, consider joining Baker Tilly US (BT) as an Audit Senior Associate! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance…
Added 4 hours ago
Assurance Senior Associate - Technology
Baker Tilly Advisory Group, LP
United States
If yes, consider joining Baker Tilly US (BT) as an Audit Senior Associate in our New York office! This is a great opportunity to be a valued business advisor delivering industry-focused…
Added 5 hours ago
Temporary Sales Support Associate
Tapestry, Inc.
San Diego, CA
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 6 hours ago
A
Patient Access Liaison - UPLIZNA- North Florida
Amgen
West Palm Beach, FL
- $158,394 to $222,256 USD / year
Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives.
Added 7 hours ago
CO
Database Administrator 1
Commonwealth of Pennsylvania
Harrisburg, PA
- $78,925 to $119,844 USD / year
The Database Administrator 1 supports the design, development, maintenance, and reliability of databases used by public safety agencies and partner organizations. This position combines…

Closed listing

Concentrix CVG Customer Management Group Inc.

Sr. Quality Evaluator (Onsite)

Lake Mary, FL, United States

$19.5 USD / hour · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19.5 USD / hour
Job type: Full-time
Closing date: Nov 5, 2026
Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title:

Sr. Quality Evaluator (Onsite)

Job Description

Join a world-class team in Lake Mary, Fl, as a Sr. Quality Evaluator! The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then Sr. Quality Evaluator position at Concentrix is the right place for you!

As a Sr. Quality Evaluator , you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Sr. Quality Evaluator, you will:

Maintain Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)
Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices
Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes
Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies
Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)
Contribute to maintaining forms and legends documents
Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sr. Quality Evaluator role include:

This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.
18 Years of age or older with a completed High School Diploma or GED – Required.
1 year of Leadership and Operational background- Required.
Associate’s degree in related field from a four-year college or university with 3-5 years of experience preferred.
Strong attention to detail.
Self-starter, sense of urgency and works well under pressure.
Demonstrated ability to multi-task and meet timelines of deliverables.
Proficient in Microsoft Office.
Strong communication skills, both written and verbal.
Must adhere to the attendance policy.
Willingness to work a flexible schedule between 7 AM and 10 PM EST (MON to SUN)
Must reside in the United States and have a valid U.S. address for residence
For Internal Applicants-Must be meeting or exceeding performance expectations in current role – Required

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: The base salary range for this position is $19.50/hr, (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.

Paid training and lucrative employee referral program.
DailyPay enrollment option to access pay "early," when you want it.
Health and wellness programs with trained partners to help promote a healthy you.
Mentorship programs that support your rewarding career journey.
A modern, state-of-the-art office setting with advanced technologies and a great team.
Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.
A range of other perks and benefits.

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 11/4/2026.

Location:

USA, Lake Mary, FL

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

About employer

More about this job

Skills

Leadership
Control engineering
Attention to detail
Microsoft Office
Communication skills
Office equipment

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