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Added 3 mins ago
Traveling Electrical Installer
Ace Electric
Plain City, OH
…work. We have the resources, professional staff and project management team to handle almost any type of electrical project. Our history of safety and quality has been established through…
Added 3 mins ago
MH
Sr Specialist, Member Engagement (Member Benefits Analysis) Ohio Remote
Molina Healthcare
OH
- $18.04 to $35.17 USD / hour
Investigates and resolves access and cultural sensitivity issues identified by the enrollee, care management staff, the state, providers, advocate organizations, and subcontractors.
Added 3 mins ago
H
Hallmark Merchandiser (part-time) Hudson, Ohio 44236
Hallmark
HUDSON, OH
- $13.5 to $15 USD / hour
- Part-time
As a Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being…
Added 3 mins ago
H
Hallmark Merchandiser Floater (part-time) Sheffield Village 44035
Hallmark
SHEFFIELD VILLAGE, OH
- $13 to $15 USD / hour
- Part-time
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Added 3 mins ago
Summer 2027 Engineering Intern
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Added 3 mins ago
Summer 2027 Engineering Intern
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Wright-Patterson AFB, OH
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…purpose of this role is to sell the company's Commercial Pest Management Services and Products to new and existing Commercial customers, while maintaining a customer-focused service to grow…
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Finance & Accounting Intern, Spring 2027
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MANUFACTURING SPECIALIST
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…Services, Quality, Customer Service, customers, vendors, and management to ensure products are manufactured accurately, efficiently, and in compliance with applicable requirements. This…
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Senior Commercial Healthcare Relationship Manager - Columbus, OH
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7
Assistant Store Leader (Assistant Manager)
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- $13.25 to $18.75 USD / hour
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
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Sr. Account Executive
Rentokil North America, Inc
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…of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while maintaining a customer-focused service to grow…
Added 3 mins ago
QUALITY ASSURANCE ASSISTANT
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…Quality Assurance Manager in maintaining Fredon's AS9100 quality management system. The primary focus of this role is the internal audit program --- conducting scheduled internal audits,…
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Financial Analyst - Cardio Partners - Dublin, OH
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…our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributer of all FDA-approved defibrillator devices, the company…
Added 3 mins ago
HUMAN RESOURCES SPECIALIST (EMPLOYEE RELATIONS/PLACEMENT)
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…Command (MAJCOM) level to include employee relations, performance management, labor relations, workforce planning and analysis, position management, placement and advisory services.…
Added 3 mins ago
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…to prevent, evaluate, and manage injuries. Provide athletic training services that promote student wellness, support recovery, and facilitate a safe return to school activities and athletic…
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Director, MTS, Training & Organizational Effectiveness
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…forward. What this Job Involves: JLL is seeking a Director of Training & Organizational Effectiveness for the Mobile Technical Services (MTS) team. The MTS team provides mobile engineering…

Concentra

Medical Assistant

Reading, PA, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities

Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Vocational/Technical/Business School

Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)

Job-Related Experience

Customarily has at least six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Working knowledge of occupational medicine requirements (state specific) preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Able to communicate both verbally and in writing in a clear, and professional manner
Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
Must participate in initial and ongoing training as required
Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Additional Data

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

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More about this job

Skills

Vital signs
Phlebotomy
Quality assurance
Medical devices
Clean rooms
Record keeping
Notify supervisor
Leadership
Patient care
Documentation
Medical terminology
Occupational medicine
Attention to detail
Customer service
Teamwork
Maintain working relationships
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook

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