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Added 1 min ago
Technical Program Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Manager based in the United States.
Added 1 min ago
J
Senior Oracle Database Administrator, ERP & Cloud
Jobgether
Remote, United States
- $65 to $70 USD / hour
…stakeholders, you will help shape technical solutions and deliver key project…
Added 1 min ago
J
Senior eDiscovery Project Manager (Case Manager)
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
As a Senior eDiscovery Project Manager, you will oversee complex electronic discovery and litigation support projects for a major federal agency. You will serve as a trusted point of…
Added 1 min ago
J
Onboarding Manager
Jobgether
Remote, United States
- $81,000 to $99,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Manager based in the United States.
Added 1 min ago
J
Deputy Program Manager
Jobgether
Remote, United States
- $103,500 to $181,100 USD / year
The Deputy Program Manager will provide strategic oversight and operational leadership for large-scale, high-impact programs and projects supporting critical government missions. This role…
Added 2 mins ago
Q
Director of Export & Compliance - 1015
Quantinuum
Broomfield, CO
- $175,000 to $235,000 USD / year
- Oversee compliance program operational execution through the Compliance Project Manager, including training calendars, audit tracking, policy rollouts, and compliance reporting.
Added 4 mins ago
E T Consultant Senior Health Specialist
World Bank Group
Washington, DC
The Human Development (HD) Practice Group (PG)
Added 5 mins ago
Integrated Program Planning Asc Mgr - L4 - TX
Lockheed Martin
Arlington, TX · Arlington
Partner with the Planning Manager to prioritize tasks, assign personnel, and implement corrective actions when needed.
Added 5 mins ago
Supplier Quality Associate Manager
Lockheed Martin
Goleta, CA · Goleta
As the Supplier Quality Associate Manager you will drive excellence in a critical and established role responsible for safeguarding product quality and reliability across our supply chain.…
Added 5 mins ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Fort Worth, TX · Fort Worth
The Project Management & Planning Operations Representative will oversee the operational aspects of ongoing corrective actions responses for the F35 program. Serves as liaison between…
Added 8 mins ago
Senior Manager - Client Services
Infosys
United States
Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
Added 11 mins ago
Communications Mgr - L5
Lockheed Martin
Palmdale, CA · Marietta, GA · Greenville, SC · Fort Worth, TX · Palmdale · Marietta · Greenville · Fort Worth
Manages the development, planning, and conduct of public relations and goodwill programs to improve and support company business objectives with the public, industry, stockholders, and/or…
Added 11 mins ago
Project Engineer Stf - E4
Lockheed Martin
Patuxent River, MD · MD
…continually earned through our commitment to relentless research and development of high-performance aircraft, continuously seeking innovative, low-cost design and manufacturing strategies,…
Added 11 mins ago
Landscape Sales or Client Relationship Manager
Creative Landscaping & Design
St. Joseph, MI
LANDSCAPE SALES / CLIENT RELATIONSHIP MANAGER
Added 11 mins ago
Merchandiser - Hiring Now
Anderson Merchandisers
Houghton, MI
…This position is under the supervision of the Market Sales Manager but daily communication and follow-up with the Territory Sales Lead is…
Added 11 mins ago
Account Manager
Harman Becker Automotive Systems, Inc
Novi, MI
Harman Becker Automotive Systems, Inc. seeks Account Manager in Novi, MI. Duties: Deliver next-generation Telematics, Infotainment, and/or Audio systems to the customer. Build and manage…
Added 11 mins ago
Senior STA Manager - Launch
Ford Motor Company
Dearborn, MI
Lead employee development consistent with Human Resources policy and procedures
Added 11 mins ago
Project Engineer Sr Stf - E5
Lockheed Martin
Littleton, CO · Littleton
Responsible as the designated Avionics and RF IPT Control Account Manager (CAM) on both development and production programs.
Added 12 mins ago
Infrastructure Product Manager / Technical Program Manager
HTC Global Services Inc
Dearborn, MI
5+ years of project management experience managing large-scale, complex IT projects, including software development and infrastructure implementations, from end to end.
Added 12 mins ago
Project Manager: PMO Tools (Jira)
Ford Motor Company
Dearborn, MI
…program. This role combines hands-on platform expertise with SAP project management knowledge to deliver reliable work tracking, release planning, governance, and executive…
Added 12 mins ago
Research Administrator Sr (underfill Intermediate)
University of Michigan
Ann Arbor, MI
…Division of General Medicine. Reporting directly to the Finance Manager, this position is responsible for managing the administrative research process including developing project budgets,…
Added 12 mins ago
eRA Systems Manager
University of Michigan
Ann Arbor, MI
The eRA Systems Manager is a key role within the Office of Research and Sponsored Programs (ORSP), responsible for enhancing and optimizing Electronic Research Administration (eRA) systems.…
Added 12 mins ago
Substation Department Manager (Ann Arbor Substation Dept)
WSP USA
Ann Arbor, MI
Apply high-level substation engineering techniques and processes to identify improvements for various infrastructure project phases including concept development, preliminary design, final…
Added 12 mins ago
Learning Technology Manager
Accenture
Detroit, MI
…result: personalized, measurable learning that accelerates skill development and builds tomorrow's workforce,…
Added 12 mins ago
AEM Functional Lead
Accenture
Detroit, MI
Offer suggestions and recommendations during AEM solution design and execution phase from a functional perspective to ensure business intent is understood by the project team

Closed listing

Concentra

Key Account Manager

San Bernardino, CA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Closing date: Nov 3, 2027
Experience: 3-5 years minimum direct sales and marketing experience to local/regional employer accounts.
Posting language: English
Posted: Nov 3, 2024

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Original job description

Archived listing. The details below describe a past opening.

Overview

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

JOB SUMMARY:

The Key Account Manager will secure, manage, grow and maintain business relationships and associated revenue with identified local/regional employer accounts. Identify new service offerings within assigned account book leading to expanded market share. Meet sales retention and growth objectives in accordance with Concentra sales policies, practices, procedures and applicable regulations. Achieve objectives related to sales and growth of Concentra’s complete service offering.

Ensures the delivery of exceptional customer service by putting all customers (internal and external) first and displaying:

A healing focus
A selfless heart
A tireless resolve

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

Establish and expand relationships within assigned Key Accounts to uncover additional opportunities.
Utilize Personas, Sales Process and Job Aids for all sales campaigns and upsell opportunities.
Retain Key Account customers and defend from competition through management of resources region-wide to drive ongoing satisfaction.
Work with Director Leadership Team to include in necessary and periodic meetings with Key Account decision makers and personnel.
80% of time retaining/defending and 20% to upside growth and expansion of assigned Key Accounts.
Weekly touches for all Key Accounts
Meets minimum quarterly/annual revenue goals established by Senior Management, Sales and Sales Operations.
Closes/Finalizes upsell opportunities, develops an implementation strategy across multiple disciplines as needed with established inception dates.
Communicates and solicits appropriate approvals on Pricing/Margin targets across multiple disciplines.
Coordinates “set-up” of Concentra service offering (Service Package) and customer on-boarding to ensure smooth business transition and implementation.
Establishes “open channel” communication with Concentra Management and service providers to create free flowing customer/market information.
Coordinates marketing efforts with local Account Executives, Payor Sales group and Sales Directors across multiple territories as needed.
Work with marketing and SAEs to effectively transition closed Key employers to implementation and account management status.
Utilizes C4 on a daily, weekly, monthly and quarterly basis and communicates appropriate information.
Submits weekly activity reports to designated management personnel.
Submits Monthly Productivity reports to designated management personnel.
Able to interpret and deliver various customer related outcome data.
Identify, interpret and develop customer proposal requirements and communicate accordingly with management and corporate proposal development team.

Maintain current knowledge of industry partners, payors, adjuster teams, case management groups, provider networks (Primary Care, Specialist, PT), etc.

Qualifications

JOB-RELATED SKILLS/COMPETENCIES:

Results-Oriented
Customer/Relationship-Oriented
Demonstrated general knowledge of care delivery, billing, case management, network applications and state regulation standards within the Occupational Healthcare industry.
Ability to perform complex selling skills – which includes dealing with senior executives, multiple decision makers in large diverse organizations
Excellent interpersonal skills
Demonstrated complex sales and multi-services success
Demonstrated CRM skills and history
Demonstrated Customer Focus approach
Demonstrated Ability to learn and apply new knowledge
Functional ability to operate PC applications, word processing, spreadsheets, and contact management.
Basic financial analysis and visit trend review skills
Demonstrated ability to prioritize
Demonstrated excellent written and verbal communication skills
Demonstrated Deadline orientation
Demonstrated Organization and project preparation skills
Demonstrated Time management
Demonstrated Sense of urgency and prioritization skills
Demonstrated Ability to form strong internal and external relationships
Demonstrated Attention to detail
Demonstrated Ability to follow-through and follow-up
Demonstrated Research and data application skills

EDUCATION/CREDENTIALS:

Bachelor's degree or equivalent experience.

JOB-RELATED EXPERIENCE:

3-5 years minimum direct sales and marketing experience to local/regional employer accounts.

Additional Data

Concentra is an Equal Opportunity Employer M/F/Veterans/Disabled

This position is eligible to earn a base compensation rate in the range of 85,000.00 to $90,000.00 base plus $15,000.000 in commission based on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

About employer

More about this job

Skills

Sales
Customer service
Manage resources
Communication skills
Case management
Primary care
Interpersonal skills
Financial analysis
Time management
Prioritization
Attention to detail
Research

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