Jobs in the United States

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Added 1 min ago
HO
Registered Nurse Case Manager
Hospice of the West
Phoenix, AZ
- $39 to $45 USD / hour
At Hospice of the West, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we…
Added 3 mins ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
Brookhaven National Laboratory is seeking a multidisciplinary technical leader to serve as the Infrastructure and Operations (I&O) Principal Architect within the Information Technology…
Added 3 mins ago
SH
RN Med Surg
Sequoia Hospital
REDWOOD CITY, CA
- $75.08 to $100.02 USD / hour
however, the experience requirement is waived for newly graduated nurses selected for a New Grad Orientation program. and
Added 6 mins ago
SM
Medical Receptionist: (Ophthalmology Practice)
SharpeVision MODERN LASIK & LENS
Renton, WA
- $18 to $22 USD / hour
Be part of the change. Join SharpeVision and work with a national leader in refractive surgery and eyecare bringing clear, unencumbered sight to people from around the world. We are modern,…
Added 7 mins ago
Professor of the Practice
University of North Carolina- Chapel Hill
NC
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public…
Added 7 mins ago
Teaching Assistant Professor
University of North Carolina- Chapel Hill
NC
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public…
Added 7 mins ago
UO
Temporary School and Public Programs Educator
University of North Carolina- Chapel Hill
NC
- $20 to $22 USD / hour
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public…
Added 9 mins ago
FM
Outpatient Licensed Practical Nurse - LPN LVN - Dialysis
Fresenius Medical Care
King George, VA
- $22 to $35 USD / hour
Here, we make connections that empower patients, their families, and our team members. As the global leader in dialysis healthcare, we form bonds that enable the best possible outcomes and…
Added 9 mins ago
FM
Outpatient Registered Nurse - RN - Dialysis
Fresenius Medical Care
Stafford, VA
- $35 to $59 USD / hour
The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or…
Added 12 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Fresno, CA
- $140,000 to $170,000 USD / year
…looking for an empathetic, operationally sound healthcare sales leader who thrives in direct-to-consumer (B2C) grassroots outreach, understands how to build patient pipelines from scratch,…
Added 12 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Visalia, CA
- $140,000 to $170,000 USD / year
…looking for an empathetic, operationally sound healthcare sales leader who thrives in direct-to-consumer (B2C) grassroots outreach, understands how to build patient pipelines from scratch,…
Added 12 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Tulare, CA
- $140,000 to $170,000 USD / year
…looking for an empathetic, operationally sound healthcare sales leader who thrives in direct-to-consumer (B2C) grassroots outreach, understands how to build patient pipelines from scratch,…
Added 15 mins ago
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Fresno, CA · Visalia, CA · Tulare, CA
…looking for an empathetic, operationally sound healthcare sales leader who thrives in direct-to-consumer (B2C) grassroots outreach, understands how to build patient pipelines from scratch,…
Added 17 mins ago
Security Officer - Flex Officer
Allied Universal
San Antonio, TX
…environments, and the opportunity to build a strong foundation with a leader in the security…
Added 17 mins ago
AU
Security Officer Flex Unarmed Mobile Patrol Driver
Allied Universal
San Antonio, TX
- $16.42 USD / hour
…environments, and the opportunity to build a strong foundation with a leader in the security…
Added 17 mins ago
AU
Security Guard Flex Unarmed Patrol Driver
Allied Universal
San Antonio, TX
- $17.99 USD / hour
…environments, and the opportunity to build a strong foundation with a leader in the security…
Added 17 mins ago
Security Officer - Flex Officer
Allied Universal
San Antonio, TX
…environments, and the opportunity to build a strong foundation with a leader in the security…
Added 24 mins ago
AH
Clinical Liaison
Altus Hospice
San Antonio, TX
- $95,000 to $105,000 USD / year
At Altus Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we…
Added 24 mins ago
AH
Community Liaison
Altus Hospice
San Antonio, TX
- $66,000 to $83,000 USD / year
At Altus Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we…
Added 25 mins ago
Suites Food and Beverage Supervisor
Compass Group
Dallas, TX
Founded more than 40 years ago in Chicago, Levy has grown into an industry leader, partnering with over 200 premier sports, entertainment, convention, and hospitality venues across North…
Added 35 mins ago
C
Electrical Lab Technician
Constellation
Coatesville, PA
- $26.97 to $34.62 USD / hour
…lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow,…
Added 35 mins ago
Associate Research Scientist
ThermoFisher Scientific
Collegeville, PA
Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science. We are passionate, deliberate, and driven by our mission –…
Added 35 mins ago
Sr Cyber Defense Sys Engineer
Constellation
Kennett Square, PA
…lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow,…
Added 35 mins ago
Phlebotomist (per-diem)
Labcorp
Bristol, PA
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make…
Added 35 mins ago
Sr. Product Analyst - IT Generation App Ops
Constellation
Pottstown, PA · Delta, PA · Middletown, PA
…lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow,…

Concentra

Front Office Specialist

Harrisburg, PA, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.

Responsibilities

Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: High School Diploma or GED

Job-Related Experience

6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards

Additional Data

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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More about this job

Skills

Administrative support
Scheduling
Customer service
Maintain inventory of office supplies
Communication skills
Leadership
Occupational medicine
Attention to detail
Maintain working relationships
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook

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