Jobs in the United States

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Added 1 min ago
OO
Program Manager
Office of Personnel Management
Washington, DC
- $169,279 to $197,200 USD / year
As a Program Manager, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will lead administrative program integrity operations that safeguard…
Added 1 min ago
CA
Mission Support Specialist
Customs and Border Protection
Saint Thomas
- $61,722 to $80,243 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 1 min ago
OO
Program Manager
Office of Personnel Management
Washington, DC
- $169,279 to $197,200 USD / year
As a Program Manager, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will lead administrative program integrity operations that safeguard…
Added 1 min ago
FS
Loan Assistant/Loan Specialist (AGRL)
Farm Service Agency
Fort Valley, GA · Moultrie, GA · Douglas, GA · Eastman, GA
- $40,736 to $80,243 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more counties.
Added 1 min ago
US
FLEET/JOINT TRAINING PROGRAM MANAGER
United States Fleet Forces Command
Norfolk, VA
- $150,144 to $195,190 USD / year
You will serve as a Fleet/Joint Training Program Manager in the FLT/JOINT TRAINING DIV of COMMANDER US FLEET FORCES COMMAND.
Added 1 min ago
VH
Supply Technician
Veterans Health Administration
Mather AFB, CA
- $45,155 to $58,702 USD / year
Added 2 mins ago
Content Quality Reviewer
Lilly USA, LLC
United States
5+ years of professional experience as an editor, copywriter, proofreader, or content manager
Added 2 mins ago
Sr. Nurse Manager - Lowry Family Health Center
Denver Health and Hospital Authority
Denver, CO
We are recruiting for a mission-driven Sr. Nurse Manager - Lowry Family Health Center to join our team!
Added 4 mins ago
CA
Mission Support Specialist (Generalist)
Customs and Border Protection
Edinburg, TX
- $74,678 to $116,362 USD / year
As a Mission Support Specialist (Generalist), you will carry out a wide variety of mission support, administrative management, and program planning activities.
Added 4 mins ago
NP
Engineering Equipment Operator
National Park Service
Brooklyn, NY
- $35 to $40 USD / hour
…experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual;…
Added 4 mins ago
TS
Supervisory Transportation Security Officer
Transportation Security Administration
Farmington, NM
- $74,678 to $97,087 USD / year
Participating in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors.
Added 4 mins ago
CA
Web Content Specialist
Customs and Border Protection
Washington, DC
- $121,785 to $158,322 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 4 mins ago
DO
Physician (Part-time): Caroline Correctional Unit
Dept of Corr - Central Admin
Caroline, VA
- $115.32 to $162.26 USD / hour
- Part-time
The practice is supported by a Nurse Manager who operates the health services system at the site. Primary duties involve providing professional medical care and medication management to…
Added 4 mins ago
Director, Clinical Quality (Medicare Stars)
BSC
Long Beach, CA · CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · San Diego, CA · Woodland Hills, CA
Oversee Stars and HEDIS vendor relationships, operational budgets, and project/program management to drive efficient operations and maximize impact.
Added 4 mins ago
Quality Control Sensory Technician - Erlanger, KY
ADM
Erlanger, KY
Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Added 4 mins ago
LU
Manufacturing Production Unit Director, L'Oreal Operations
L'Oreal USA, Inc
Florence, KY
- $7.25 USD / hour
Supervise and train the production workforce in methods and procedures that maximize the efficient operation and application of the means of production.
Added 4 mins ago
CO
Business Development Specialist (Non-Merit)
Commonwealth of Kentucky
Frankfort, KY
- $60,105.12 USD / year
…Future of Kentucky. This position is part of an accelerated program with boundless potential for advancement along your career…
Added 5 mins ago
Sr Manager - Proj/Prog
Maximus
Frankfort, KY
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 5 mins ago
E
Health & Wellness Director (200317)
Equus
Louisville, KY
- $7.25 USD / hour
Assures provision of Reproductive Health Program inclusive of Pregnancy Prevention, Family Planning, Sexuality, and S Exual Assault Programs.
Added 5 mins ago
Associate, Finance Operations
New York Life
New York
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.…
Added 5 mins ago
SM
Registered Behavior Technician (RBT)-KORTKids-Louisville, KY
Select Medical
Louisville, KY
- From $18 USD / hour
…in the child’s homes and in our clinic. They implement ABA programs and Behavior Intervention Plans directed by a Board Certified Behavior Analyst (BCBA)/Case Manager. All therapists are…
Added 5 mins ago
G
LPN PRN - Crossroads Long Term
Gaudenzia
Erie, PA
- $23.58 to $26.53 USD / hour
Perform initial nursing assessment for clients within 24 hours of admission in accordance with established program policies and state regulation.
Added 5 mins ago
General Manager
PAH Management
Fayetteville, AR
The General Manager of the TownePlace Suites Fayetteville is the primary business leader of the property, with full accountability for all aspects of hotel operations, including guest…
Added 6 mins ago
CM
Registered Respiratory Therapist (RCP II)
Central Maine Medical Center
LEWISTON, ME
- $33.15 to $44.62 USD / hour
As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The…
Added 6 mins ago
Director, HR Operational Excellence
Gilead Sciences, Inc.
CA
Identify opportunities to reduce complexity, eliminate inefficiencies, and improve employee and manager experiences.

Concentra

Assistant Center Clinic Manager

St. Louis, MO, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

As an Assistant Center Operations Director (ACOD), you will assist and support the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The ACOD will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The ACOD will also assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care.

Responsibilities

Assists in planning and preparing work schedules and assigns colleagues to specific duties
Assists in ensuring the financial performance of the center
Assists in developing and maintaining new policies, procedures and training programs for the assigned center
Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources
Assists Center Operation Director with the hiring, training, disciplining and terminating of back office personnel
Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency
Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel
Assists in preparing annual budgets
Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals
Provides technical support and/or resources to client and Center personnel
Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel
Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered
Assists in monitoring marketplace trends and gathers competitive information
Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtainedFacilitates productivity and customer service
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job
Duties, responsibilities and activities may change at any time with or without notice
Ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displaying
Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and customers
Provide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the center
Maintain excellent client and patient relations by ensuring needs and expectations are consistently met
Ensure that patients are treated as individuals and are attended to expeditiously and courteously by colleagues
Lead by example – Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basis
Demonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcare
Guide the center team in continuous improvement projects as necessary based on review of center performance metrics
Financial management and oversight (in the absence of the Center Operation Director)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Some college courses in Business Administration, Healthcare Administration, or related field
Bachelor’s degree in Business Administration, Healthcare Administration, or related field or equivalent directly related work experience preferred
In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa

Job-Related Experience

Customarily has at least one year of direct management experience
Customarily has at least six months of healthcare experience

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Excellent oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client and patient issues in an effective and timely manner

Additional Data

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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