Requisition ID: 272036
Locations: Charlotte
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Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages - we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
- Career Growth: Clear pathways to advance and develop your career
- Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
- Purpose-Driven: Create meaningful impact in the communities you serve
- Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here! Job Overview
The Senior Director, Customer Development will lead a Customer team to ensure achievement of financial and market share goals of assigned customers; develop team through continuous coaching, teaching, and training; develop strategic relationships within customer’s organizations; continuously assess the team’s strengths, weaknesses and provide leadership and feedback to the customer team.
Duties & Responsibilities
- Directs, leads, and motivates a team to deliver results by communicating company goals and deadlines; engage and develop teammates through effective performance management, coaching, and training; implement continuous improvement methods and embody company purpose and values to inspire servant leadership opportunities
- Develops and maintains ongoing relationships and attends meetings with key external business partners to drive incremental growth objectives
- Represents Coca-Cola Consolidated to provide leadership, influence, and decision-making within the Coca-Cola’s governance process to include Customer Core Teams, Bottler Core Teams, Regional Franchise Leadership meetings, and Region Core Leadership Teams
- Develop strategic direction and business plans for assigned Customer Management Team that delivers financial and market share goals; strategic initiatives that are in line with the organization operating destination; partner with customers to understand needs, and balance consumer insights, value proposition, and data trends to guide decisions
- Analyzes data and collaborates with revenue growth management colleagues to compile and report key business results to determine opportunities and implements tactics to reverse or sustain trends; effectively forecasting, identifying revenue implications of new programs, and optimizing pricing strategy
Knowledge, Skills, & Abilities
- Management and leadership of customer team to ensure achievement toward financial and market share goals of assigned customers
- Plan and continuously evaluate talent and team structure to deliver business objectives and drive efficiency
- Ensuring personnel and team development through active coaching
- Ability to build rapport and dialogue with key external stakeholders to achieve strategic partnership status throughout customer’s organization
- Must have strong negotiation and persuasion skills
- Adept management skills required with the ability to continuously assess progress toward goals, assigned initiatives, team tasks, and deliverables
- Advanced analytical and critical thinking skills
- Strong leadership, coaching, and presentation abilities
- Excellent oral and written communication skills required
- Proficient with Microsoft Office particularly, Excel, and PowerPoint is a must
Minimum Qualifications
- Bachelor’s degree (4 years)
- Knowledge acquired through 5 to up to 7 years of work experience
Preferred Qualifications
Bachelor’s in Management, Business Administration, Marketing, Communications preferred
Work Environment
Office Environment
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
