Remote jobs in the United States

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Added 31 mins ago
ServiceNow Developer
Credence
Remote, United States
Credence has an immediate need for a ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions that support business and IT operations. This role partners with…
Added 4 hours ago
ServiceNow ITSM Engineer - Federal Health IT
Rackner
Remote, United States
We're seeking a ServiceNow ITSM Engineer to configure, administer, and maintain the ServiceNow capabilities supporting enterprise IT service management. In this hands-on role, you'll help…
Added 8 hours ago
ITSM Project Manager
SAIC
Remote, United States
…the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and…
Added 20 hours ago
ServiceNow Developer SME
GD Information Technology, Inc.
Remote, United States
Transform technology into opportunity as a ServiceNow Developer SME at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
Added 1 day ago
Lead Solutions Architect - ServiceNow & API Integration (Secret)
Rackner
Remote, United States
ServiceNow Certified Application Developer (CAD) certification.
Added 1 day ago
ServiceNow Developer Senior – Electronic Health Records – Remote!
GD Information Technology, Inc.
Remote, United States
Agile Software Development, ServiceNow IT Service Management (ITSM), ServiceNow Platform, System Software DevelopmentCertifications:
Added 2 days ago
SH
Senior ServiceNow Business Analyst
Sentara Hospitals
Remote, United States
- $100,817.6 to $149,656 USD / year
Deep understanding of ITSM, ITOM, SPM, FSM, and other ServiceNow modules.
Added 2 days ago
Solution Architect Principal
Associated Bank, NA
Remote, United States
Experience architecting or leading implementations across advanced ServiceNow modules such as IT Service Management (ITSM), Customer Service Management (CSM), Financial Services Operations…
Added 2 days ago
Test Engineer
CACI, INC.-FEDERAL
Remote, United States
…capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and…
Added 2 days ago
Automation Engineer
Unisys Corporation
Remote, United States
Experience analyzing ticket/incident data (ServiceNow or similar ITSM tool) to identify automation opportunities.
Added 2 days ago
Automation Engineer
Unisys Corporation
Remote, United States
Experience analyzing ticket/incident data (ServiceNow or similar ITSM tool) to identify automation opportunities.
Added 2 days ago
Partner Technology Architect - Autonomous Workforce
ServiceNow
Remote, United States
ServiceNow is seeking a Partner Technology Architect - Autonomous Workforce to drive partner growth across the AI-powered workflows that run the modern enterprise - IT service and…
Added 2 days ago
Senior ServiceNow Developer
ITC Digital Solutions
Remote, United States
…success. We are seeking a highly motivated, mission-focused Senior ServiceNow Developer to join our growing team supporting a federal customer. This is an exciting opportunity to work on…
Added 3 days ago
ServiceNow IT Solution Architect
Cprime
Remote, United States
Strong experience with ServiceNow ITSM, plus at least one of ITOM, ITAM, or SPM.
Added 3 days ago
ServiceNow Solution Architect Lead
Cprime
Remote, United States
…companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data and enterprise agility to enable intelligent enterprises where people and AI orchestrate as…
Added 3 days ago
AI Operations Administrator - Gravitee - Remote US
SAMC SitusAMC Holdings Corp
Remote, United States
…environments, organizations, gateways, management console, developer portal, users, groups, and role-based…
Added 3 days ago
ServiceNow Platform Architect
LEIDOS, INC.
Remote, United States
ServiceNow Certified Application Developer (CAD)
Added 3 days ago
ServiceNow Business Analyst
RTX
Remote, United States
The ITSM ServiceNow Business Analyst will be responsible for the capture and implementation of requirements for the ITSM product area, with a primary focus on Incident, Problem, and Change…
Added 3 days ago
Director, Strategic Sales - West
1Kosmos
Remote, United States
Added 3 days ago
ET
SAP Technical & Functional Support Engineer
EdgeQ Technologies Private Limited
Remote, United States
- $85,000 to $130,000 USD / year
Familiarity with ServiceNow, Jira, or similar ITSM platforms.
Added 3 days ago
ET
End User Computing (EUC) Engineer
EdgeQ Technologies Private Limited
Remote, United States
- $75,000 to $115,000 USD / year
Familiarity with ServiceNow or other ITSM platforms.
Added 3 days ago
Senior Business Process Consultant – ITSM, CSM & CMDB
Pontoonglobal
Remote, United States
Strong expertise in ServiceNow ITSM, CSM, and CMDB
Added 4 days ago
C
Atlassian Delivery Director
Cprime
Remote, United States
- $150,000 to $180,000 USD / year
…companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data and enterprise agility to enable intelligent enterprises where people and AI orchestrate as…
Added 4 days ago
Platform Engineer - Remote
SAMC SitusAMC Holdings Corp
Remote, United States
Enable developer self-service through reusable Terraform modules, standardized AWS environments, and automated provisioning workflows.
Added 4 days ago
IG
Enterprise Architect, Automation & Integration Platforms (100% Remote)
Insight Global
Remote, United States
- From $94 USD / hour
ServiceNow Certified Application Developer/Architect, Microsoft Power Platform Solution Architect, or Azure Solutions Architect Expert certification.

Computer World Services

Database and Application Support Engineer (Journeyman)

Remote, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Oct 27, 2026

Original job description

Computer World Services, Corp. (CWS) seeks a Journeyman Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the USMEPCOM ENLIST program.

The engineer diagnoses database outages, application dependencies, connection failures, unavailable services, certificate problems, and API issues across database, application, middleware, server, network, cloud, and security components. The role coordinates with enterprise IT operations teams and software teams when resolution requires code analysis or correction, focusing on production support, integration, recovery, and testing rather than primary application development.

Key Tasks & Responsibilities

Monitor and support the availability, performance, health, and recoverability of enterprise databases and applications.
Diagnose database availability issues, failed services, connection failures, authentication problems, resource constraints, and performance degradation, including listeners, connection strings, pools, drivers, service accounts, and network paths.
Analyze application dependencies across databases, servers, middleware, APIs, certificates, networks, cloud, storage, and external interfaces, using logs, metrics, traces, and alerts to isolate faults.
Diagnose and resolve certificate failures (expiration, trust chain, hostname, binding, private key, protocol) and support certificate installation and renewal.
Diagnose REST, SOAP, API gateway, endpoint, authentication, authorization, payload, and timeout issues.
Support relational database platforms, application and web servers, middleware, schedulers, integration services, and runtime components.
Participate in Outage Response Team activities, performing triage, gathering diagnostics, and supporting approved mitigation, workarounds, and recovery, and maintain incident timelines.
Coordinate with operations teams on infrastructure issues and with software teams on code-related defects, providing logs, traces, reproduction steps, and impact assessments, and validating corrections.
Support root-cause analysis and track post-incident corrective and preventive actions through completion.
Execute implementation plans, upgrade procedures, and rollback steps for database, application, middleware, and server upgrades, with pre- and post-implementation validation.
Support backup, restoration, replication, failover, high-availability, and disaster-recovery activities, and validate end-to-end transaction paths after recovery.
Apply or coordinate approved updates, support remediation of vulnerabilities, IAVAs, CND Directives, and POA&M items, and maintain dependency diagrams, certificate inventories, recovery procedures, and troubleshooting guides.

Education & Experience

Required:

Bachelor’s degree in Computer Science, Information Systems, or a related field.
Minimum of six (6) years of relevant database support, application support, systems engineering, production operations, or enterprise IT experience.
Demonstrated experience diagnosing database availability, application dependencies, connection failures, services, certificates, and API-related outages.

Preferred:

Experience supporting enterprise databases and applications in a federal or DoD environment.
Experience with Microsoft SQL Server, Oracle, PostgreSQL, MySQL, AWS relational database services, Azure SQL, or comparable platforms, including clustering, replication, and failover.
Experience with IIS, Apache, Tomcat, WebLogic, JBoss, .NET, Java, or comparable application-server technologies.
Experience with TLS certificates, trust stores, keystores, and PKI dependencies, and with APM, logging, and observability tools.
Experience supporting production outages, incident bridges, and root-cause analysis using ServiceNow or a comparable ITSM platform.
Familiarity with PowerShell, Python, SQL, or Bash, and with DISA STIGs and DoD RMF, ATO, IAVA, and POA&M requirements.

Certifications

Required: None.
Preferred: Database, cloud, middleware, application-server, or ITIL certifications.

Security Clearance

Active Secret clearance or higher is required.

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Work Environment / Travel:

Remote position; Chicago, IL–area candidates preferred.
After-hours work may be required during outages, deployments, maintenance windows, upgrades, and recovery activities.

Administrative Notes:

Period of Performance: March 1, 2027 – February 28, 2033

Contract Start Date: March 1, 2027

Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.

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