Technical Business Analyst – Data & Operations Integration

CTG is seeking to fill a Technical Business Analyst – Data & Operations Integration position for our client.

Location: Chicago, IL Duration: 12 months

Duties:

• Serve as the primary business liaison between Operations Subject Matter Experts (SMEs), Structured and Unstructured Data teams, and Development teams.
• Develop and maintain an understanding of operational data, including business definitions, sources, intended use, and quality requirements.
• Translate business and operational needs into clear requirements for data engineering and AI development teams.
• Validate data schemas, mappings, definitions, and outputs to ensure alignment with business needs.
• Support data quality reviews and establish business ground truth.
• Facilitate stakeholder workshops, discovery sessions, and business process-mapping activities.
• Document business requirements, user stories, use cases, and acceptance criteria.
• Support discovery and requirements development for future Operations Automation teams.
• Create, maintain, and refine development backlog items in Azure DevOps.
• Perform impact and gap analysis to support solution development.

Skills:

• Strong requirements gathering, functional analysis, and business process-mapping skills.
• Working knowledge of the Software Development Life Cycle (SDLC) and application development methodologies.
• Experience facilitating stakeholder workshops and managing cross-functional business and technical relationships.
• Proficiency in Azure DevOps backlog management.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to translate complex business needs into actionable requirements for technical teams.

Experience:

• Demonstrated experience as a Business Analyst supporting data, technology, or operational integration initiatives.
• Experience collaborating with business SMEs, operations teams, and technical development teams.
• Proven ability to analyze and document functional requirements, assess business impacts, and support solution delivery.
• Experience supporting structured and unstructured data initiatives from a business and operational perspective.

Education:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field preferred, or equivalent professional experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $52.00 to $57.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.