Jobs in the United States

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Added 1 min ago
Customer Relationship Associate
Microbac
Turlock, CA
The Customer Relationship Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory…
Added 1 min ago
Lead IT Site Reliability Eng
Kforce
Remote, United States
Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related discipline and 5 to 9 years experience serving in an engineering related discipline or the equivalent…
Added 1 min ago
SA
Senior Product Owner - Account and Loyalty Team - Digital
Southwest Airlines
Dallas, TX
- $119,900 to $133,200 USD / year
…roadmaps, prioritize complex solutions, and translate Customer and data insights into actionable product outcomes. You’ll guide products and features from concept through launch across…
Added 2 mins ago
Associate Scientist, R&D
Campbell Soup Supply Co. LLC
Camden, NJ
The Associate Scientist will be responsible for the coordination and execution of product development and commercialization for Beverage and other shelf-stable product initiatives,…
Added 3 mins ago
Account Coordinator, EBC
SCS Global Services
Remote, United States
…responsible business practices, and through the application of sound science, we are driving positive…
Added 5 mins ago
OC
Enterprise Architect
O. C. Credit Union
Santa Ana, CA
- $182,920 to $250,000 USD / year
…of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace! As a leading financial service provider with over 80 years of experience serving…
Added 5 mins ago
OC
Senior Automation Developer
O. C. Credit Union
Santa Ana, CA
- $146,336 to $182,920 USD / year
…of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace! As a leading financial service provider with over 80 years of experience serving…
Added 5 mins ago
Associate Intern for Project Controls (Summer 2027)
Sargent & Lundy
Wilmington, DE
As an Associate Intern, you will be assigned to work on a project team and assist the project controls and project management team members in the execution of their project work. This…
Added 7 mins ago
Cybersecurity Reliability Engineer 3 - Vulnerability Management
CHN Choice Hotels International Services
United States
…teams to reduce security exposure? Are you comfortable using data and metrics to prioritize risk, improve processes, and demonstrate measurable results? If you are a strong collaborator and…
Added 10 mins ago
US
Assistant Clinical Research Coordinator - 142062
UC San Diego/UC San Diego Health
San Diego, CA
- $36.31 to $58.41 USD / hour
…protocol management, including screening for patient eligibility, data collection and analysis, ensuring protocol compliance, adverse drug reaction reports, monitoring patient treatment and…
Added 10 mins ago
Registered Nurse, TCC, Liberty Campus
Children's Hospital Medical Center
United States
Clinical judgment when performing caring practices - Collects clinical data; follow algorithms, decision trees, and protocols. Matches formal knowledge with clinical events to make…
Added 10 mins ago
Registered Nurse, A6NS
Children's Hospital Medical Center
United States
Clinical judgment when performing caring practices - Collects clinical data; follow algorithms, decision trees, and protocols. Matches formal knowledge with clinical events to make…
Added 10 mins ago
Registered Nurse A5N Complex Pulmonary & Endocrinology
Children's Hospital Medical Center
United States
Clinical judgment when performing caring practices - Collects clinical data; follow algorithms, decision trees, and protocols. Matches formal knowledge with clinical events to make…
Added 10 mins ago
Retail Customer Service Associate
FedEx Office
Huntsville, AL
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Added 10 mins ago
FO
Retail Customer Service Associate
FedEx Office
Aurora, CO
- $20.75 to $24.37 USD / hour
Ensures confidentiality of customer data and careful handling of documents, media, and packages
Added 11 mins ago
Assistant General Counsel – Government Contracts & Compliance
The MITRE Corporation
McLean, VA
This position reports to the Associate General Counsel and is based in our McLean, Virginia, office.
Added 12 mins ago
Post Doctoral.Post Doctoral.Associate
University of Pittsburgh
Pittsburgh, PA
…clinical psychology, biostatistics, public health, rehabilitation science, or a related field, along with strong quantitative skills including experience with R, Python, MATLAB, or…
Added 12 mins ago
Post Doctoral.Post Doctoral.Associate
University of Pittsburgh
Pittsburgh, PA
The University of Pittsburgh is seeking a highly motivated Postdoctoral Associate to join the laboratory of Dr. Jay Chhablani at the UPMC Vision Institute. The lab focuses on cutting-edge…
Added 13 mins ago
Assistant Teaching Professor
Emory University
Oxford, GA
…appropriate and feasible. Candidates with expertise in plant science or whose interests lend themselves to field-based, greenhouse-based, or computational approaches are especially…
Added 13 mins ago
UO
Jackson College of Graduate Studies - Operations Manager
University of Central Oklahoma
Edmond, OK
- $58,656 USD / year
…functions (staffing units). Effectively communicate with Dean, Associate Dean, and staff on office and program performance. Analyze and resolve business operations issues and needs. Provide…
Added 15 mins ago
OI
ERP Support Specialist
ORION INDUSTRIES
Auburn, WA
- $36 to $45 USD / hour
Associate’s degree in computer science or related field.
Added 15 mins ago
LB
Senior Consultant - New Building Engineering, Design, and Consulting
LERCH BATES
Eden Prairie, MN
- $105,000 to $125,000 USD / year
Lerch Bates is seeking a Senior Consultant to join our Building Science team. In this role, you will lead the planning, evaluation, and delivery of complex building enclosure consulting…
Added 15 mins ago
Exercise Physiologist - Cardiopulmonary Rehab - St. Rita's Medical Center
Bon Secours Mercy Health Inc
Lima, OH
Bachelor's Degree in Exercise Science/ Exercise Physiology (required)
Added 16 mins ago
Lead Product Architect
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
This individual will partner closely with Product Management, Engineering Leadership, UX, Security, DevOps, Data, and Business stakeholders to deliver scalable, secure, resilient, and…
Added 16 mins ago
RN-Behavioral Health - Nights (PRN)
ScionHealth
Dayton, OH
Graduation from an accredited Bachelor of Science in Nursing, Associate Degree in Nursing, or Nursing Diploma program.

Computer Task Group, Inc

Senior Support Technician

Buffalo, NY, United States

The expected base salary for this position is up to $90,000.

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Job details

Pay: The expected base salary for this position is up to $90,000.
Apply by: Nov 4, 2027
Experience: Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.
Posting language: English
Posted: Nov 4, 2026

Original job description

CTG is seeking a Senior Support Technician to join our team in Buffalo, NY. This role provides Level 2 technical support to internal users, ensuring a high level of customer satisfaction through timely, efficient, and accurate problem resolution. The Senior Support Technician independently diagnoses and resolves issues related to approved hardware, software, networks, and systems while collaborating with users, management, support teams, and vendors across the organization.

Responsibilities

Communicate and handle Level 2 problem solving efforts with Level 1 Technicians, users, other IS support staff, and vendor technicians
Assist Level 1 Support Technicians for Level 2 resolution and provide timely feedback to the user regarding status
Ensure that all problems/solutions are properly documented using standard problem tracking tools
Maintain accurate records of hardware/device stock and CMDB data
Create and terminate User Access when requested following Audit protocols
Perform other responsibilities as assigned

Duties

Perform PC Imaging using MS Autopilot
Ship hardware and PCs to new employees
Perform Deskside support/Level 2 support in the Buffalo office
Work with Infrastructure team and Users to address security vulnerabilities/Windows Updates
Work with IS Management/Infrastructure teams to handle ticket escalations
Prioritize users inquiries based on the level of severity
Interface with other IS personnel to determine exact nature of problem and implement procedures for users
Document problems and correct procedures
Coordinate resolutions with other Level 2 personnel as well as outside vendors or service companies
Contact, schedule, and follow up with vendors for service calls and support
Enter all troubleshooting steps in CTG’s ticketing system
Create documentation/KB Articles for Level 1 Helpdesk Technicians
Possibility for inclusion in infrastructure testing for new systems
Perform other duties as required to fulfill responsibilities

Qualifications

Associate degree in computer science or MIS, or equivalent experience
Advanced knowledge with PC Hardware (Lenovo/HP)
Advanced knowledge with Microsoft Office/Microsoft Outlook/Microsoft Edge
Competent with using Active Directory for Account Administration, Domain access rights, Group Policies
Competent troubleshooting and problem solving skills
Competent in PC computing, network connectivity, system administration, application support, and operating systems.
Competent with Cable modem/internet connectivity support/VPN/Remote connectivity troubleshooting
Must have good customer service skills to be able to work with people who may be frustrated and try to research/correct the issue, or escalate to management
Experience in an IS Helpdesk environment a plus

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position is up to $90,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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More about this job

Skills

Technical support
Problem solving
Guide staff
Troubleshooting
Documentation
Computer science
MIS
Microsoft Office
Microsoft Outlook
Microsoft Edge
Microsoft Active Directory
System administration
VPN
Customer service
Research
Communication skills
Recruitment

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