Jobs in the United States

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Solution Consulting Manager - NA ENT
Qualtrics
Remote, United States
…Our Solution Consultants partner with Sales to win both the technical decision and the business case, advising customers on the outcomes they…
Added just now
Technical Account Manager
Diverge IT
Plano, TX
The Technical Account Manager (TAM) serves as the Pod Leader within a matrix-organized MSP/MSSP service delivery model. The TAM owns a dedicated "pod" of technical staff and a defined book…
Added 1 min ago
RF Engineer
Skyeton Inc
North Las Vegas, NV
The RF Engineer designs, integrates, tests, and supports radio-frequency systems for Skyeton unmanned aircraft systems (UAS), including airborne and ground-based communications, command and…
Added 1 min ago
Program Engineering Manager (Hybrid & Relocation Available)
BAE Systems
Merrimack, NH · Manchester, NH
…program, ensuring the solution meets customer programmatic and technical requirements within the allocated engineering cost and schedule. The PEM provides technical responsibility and…
Added 1 min ago
Lead Director - Security Operations Center (SOC)
CVS Shared Services Resources LLC
Remote, United States
Serve as the primary escalation point for significant cyber incidents and coordinate response efforts across technical and business stakeholders.
Added 2 mins ago
Modeling and Simulation Mission Engineer
The MITRE Corporation
Fort Eustis, VA · McLean, VA
Must have an active Secret U.S Government issued Security Clearance with the ability to obtain and maintain a Top Secret/SCI U.S
Added 2 mins ago
Intermediate Communications Systems Engineer
The MITRE Corporation
Bedford, MA
Must have ability to obtain and maintain a Top Secret U.S Government issued Security Clearance
Added 2 mins ago
Lead Cloud Engineer
The MITRE Corporation
McLean, VA · Bedford, MA
Must have an active Top Secret/SCI U.S Government issued Security Clearance with the ability to obtain and maintain a Top Secret/SCI w/Polygraph U.S · This position requires a minimum of 3 days per week on-site
Added 2 mins ago
Application Engineer
Blitzy
Cambridge, MA
As an Application Engineer focused on Government Security and Compliance, you will bridge the gap between Blitzy’s autonomous code-generation platform and the strict regulatory requirements…
Added 2 mins ago
Lead Manufacturing Engineer
General Electric Company
United States
…process design & sustainment and planning utilizing professional technical discipline. Functions with some autonomy but integrates with cross-functional team through established policies…
Added 3 mins ago
Product Specialist - Technical Sales / Field Team
SMS group Inc
Valparaiso, IN
Product Specialist – Technical Sales & Field Engineering
Added 3 mins ago
Senior Quality Engineer
Chromalloy
Orangeburg, NY
Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
Added 3 mins ago
Quality Assurance - QA Engineer 2nd shift
Chromalloy
Phoenix, AZ
Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
Added 3 mins ago
Quality Engineer - Metallurgical & Laboratory Operations
Chromalloy
Orangeburg, NY
We're looking for a Quality Engineer - Metallurgical & Laboratory Operations to support laboratory operations, quality systems, and technical material evaluations for the manufacture and…
Added 3 mins ago
Civil Senior Designer I
SSR
Saint Petersburg, FL · Tampa, FL
Prepare electronic drawings with accuracy, neatness, and efficiency using industry software; develop design approaches and concepts with the project engineer.
Added 4 mins ago
Full Stack Software Engineer | Robotics
Gecko Robotics
Pittsburgh, PA
We’re looking for a Full Stack Software Engineer, Robotics to own and improve the software that supports robotic inspections, from the application operators use on their laptops to software…
Added 4 mins ago
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Sustainability Process Engineer (F/M/X)
Solvay
USA - Green River, WY, WY
- $106,000 to $118,000 USD / year
As a Sustainability Process Engineer, you will work to design, develop, document, and implement processes and tools that enable effective execution of all site GHG (Green House Gas)…
Added 4 mins ago
Project Engineer - Aviation Engineering
Shrewsberry & Associates LLC
Dallas, TX
The Project Engineer – Aviation Engineering will provide entry-level project oversight on airport design projects. This role involves developing plans, quantities, specifications, and…
Added 4 mins ago
Project Engineer - Aviation Engineering
Shrewsberry & Associates LLC
Dallas, TX
The Project Engineer – Aviation Engineering will provide entry-level project oversight on airport design projects. This role involves developing plans, quantities, specifications, and…
Added 5 mins ago
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Cloud Data Engineer, AVP
SSB&T
Boston, MA
- $90,000 to $157,500 USD / year
As a Cloud Data Engineer, AVP, you will design, develop and deliver scalable cloud data solutions using Databricks and AWS. You will collaborate with technology and business partners to…
Added 6 mins ago
Software Engineer – Identity & Access Management
CMM CoverMyMeds LLC
OH
Software Engineer, Identity & Access Management
Added 6 mins ago
Senior Manager, Full-stack Engineer (Java, Python, AWS)
Capital One
Plano, TX
3+ years of experience mentoring senior engineers and driving professional development within technical teams
Added 6 mins ago
Data Engineer 4
Capital One
McLean, VA · Richmond, VA · NY · Wilmington, DE
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Added 6 mins ago
Data Engineer - 4 (Bank Tech)
Capital One
McLean, VA · Richmond, VA · NY · Wilmington, DE
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Added 6 mins ago
Full Stack Engineer 4 (Manager IC) - Operational Risk
Capital One
McLean, VA · Richmond, VA
Provide technical leadership and direction across Agile teams, setting standards for design, development, and operational excellence

Computacenter AG & Co. oHG

Senior Customer Engineer

Los Angeles, CA, United States

Apply on jobs.computacenter.com About employer

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Job details

Experience: 7 years’ experience in IT Service environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

About the role A Senior Customer Engineer role responsible for providing technical support to customers, troubleshooting complex IT issues, managing escalations, coordinating technical teams, and ensuring high customer satisfaction.

What you'll be doing

Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Provide Technical Leadership in own specific area of expertise.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Contribute to the development of technical procedures and standards to meet business and customer requirements.
Escalate issues in line with company processes to ensure customer demands are met.
Able to communicate on complex issues to meet business and customer requirements to avoid escalations.
Evaluate escalations and resolve appropriately to ensure customer demands are met.
Provide customer service to internal and external customers to ensure consistent experience.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
Identify own development needs in line with business objectives.
Acts as a role model for colleagues providing guidance around technical and behavioral competencies to ensure sharing of internal best practice.
Embrace and support Computacenter’s mission and core values.

What you have

Legally eligible to work in the United States.
BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus.
7 years’ experience in IT Service environment.
Works under general supervision. Uses discretion and has awareness of health and safety at work.
Demonstrates analytical and systematic approach to resolving complex problems and assignments.
Takes initiative in identifying and negotiating appropriate development opportunities.
Able to define and follow instructions and procedures
Demonstrates the ability to absorb and apply technical information.
Uses broad range of information systems, technology functions and applications in line with IT industry standards as appropriate to the role
Ideally certified in appropriate technologies to support business strategy.
Demonstrates an organized approach to work.
Demonstrates ability to engage and influence on complex issues at all levels both internally and customer facing.
Proven ability to work under pressure and to tight deadlines.
Routine administrative skills
Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

Apply on jobs.computacenter.com About employer

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Work requirements

Jobs in the United States