Jobs in the United States

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Added 5 mins ago
Restaurant Crew
7-Eleven
Old Hickory, TN
…pride in providing exceptional customer service? The Restaurant Associate is an entry level opportunity that is responsible for providing prompt, efficient, safe, and courteous quality food…
Added 5 mins ago
3rd Shift Production Supervisor Job Details | Great Lakes Cheese
Great Lakes Cheese
Manchester, TN
All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
Added 6 mins ago
Sr. Client Service Associate-Franklin, TN
Raymond James Financial, Inc.
Franklin, TN
…industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to…
Added 6 mins ago
Senior Electrical Designer
Hargrove Engineers & Constructors
Erin, TN · Savannah, TN · Camden, TN · New Johnsonville, TN · Parsons, TN · Waverly, TN · Linden, TN · Clarksville, TN
Familiarity with project scope, specifications and design criteria upon assignment to a project task team.
Added 6 mins ago
Automotive Technician
Bridgestone Americas
Knoxville, TN
…professionals with a predetermined amount for each eligible task, fostering a culture of quality and efficiency and swift task accomplishment, ensuring you're fairly rewarded for your…
Added 6 mins ago
Telecom Engineer IV
Ryder System
Nashville, TN
Associate's degree in OR equivalent 10 years’ experience focused on Telecommunications, Required
Added 12 mins ago
Retail Team Leader
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Lafayette, IN
Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service…
Added 22 mins ago
Team Member
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Added 22 mins ago
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Customer Service Representative
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Added 35 mins ago
7
Store Crew
7-Eleven
Lake Barrington, IL
- $15 to $20.1 USD / hour
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
Added 36 mins ago
Radiology Technologist
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Ability to multi-task efficiently in a fast pace, high patient volume environment [Required]
Added 37 mins ago
RU
Lead Epic Application Analyst
Rush University Medical Center
Chicago, IL
- $46.07 to $68.64 USD / hour
An Associate degree and nine (9) years of Epic application experience will be accepted in lieu of a Bachelor’s.
Added 58 mins ago
Associate II, Clinical Services
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Added 58 mins ago
A
Radiology Technologist Full-Time, OR/Fluoroscopy
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- Full-time
Added 58 mins ago
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Radiology Technologist, Full-Time Days
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Added 58 mins ago
Radiology Technologist (Surgery) M-F Days
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Added 1 hour ago
BP
Client Service Coordinator - 005330
Banfield Pet Hospital
Happy Valley, OR
- $16.64 to $21.27 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 1 hour ago
H
Warehouse Associate / Freight Handler / Unloader Tualatin
humano
Tualatin, OR
- $22.5 USD / hour
Work functions noted above will include travel to work area, area preparation and materials readiness at task start, as well as completion activities of cleanup and documentation closure.…
Added 1 hour ago
Borough Manager
City of New York
New York City, NY
Ability to multi-task and work under pressure.
Added 1 hour ago
NYS Court eFiling Coordinator
City of New York
Bronx, NY
- Ability to multi-task in fast-paced and changing environment.
Added 1 hour ago
7
Store Crew
7-Eleven
West Hempstead, NY
- $16.5 to $22.11 USD / hour
The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
Added 1 hour ago
Digital Production Coordinator
University Support Services
GREAT RIVER, NY
…for SGU and RVU across many projects at once.Reporting to the Associate Director of Martech, the Digital Production Coordinator works with team members and partners across the brand,…

Compeer Financial

Manager Contact Center

Mankato, MN, United States

$75,600 - $114,200 USD

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Job details

Pay: $75,600 - $114,200 USD
Experience: 7 years of experience in a contact or call center for a financial institution.
Posting language: English
Posted: Sep 22, 2026

Original job description

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

Hybrid model – up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN office location.

The contributions you will make:

This position provides leadership by overseeing the day-to-day operations of Contact Center team members who are responsible for delivering high quality client service to incoming callers. The incumbent assists in providing strategies to improve the client service experience, maintaining client satisfaction crucial for driving business revenues and reaching profitability goals

A typical day:

Leadership

Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer’s strategic initiatives.
Supports Compeer’s strategic initiatives through their actions, words and participation in projects.
Collaborates with leadership in defining the Compass team’s goals, priorities and service standards.
Partners with other teams to develop and nurture the team relationship model. Collaborates with other Compeer leaders and works closely with their teams to service client relationships.
Advocates and initiates changes to department policies and procedures to improve productivity and client satisfaction.
Leads and participates in strategic projects.
Proactively responds to escalated client situations. Resolves client issues.

Team Management

Provides clear and timely communication and feedback to all team members on expectations and goals.
Establishes and develops guidelines to ensure the team provides a consistent quality level of service, which is timely, thorough and responsive to all clients. Tracks and monitors calls.
Ensures team adheres to established standards, practices and procedures, including compliance.
Provides daily oversight and work direction to team in assisting client callers with a number of account issues and questions including money movement and support of Compeer’s digital products and services.
Provides daily oversight and work direction to the team on specialty work done within Compass.
Selects, develops, motivates, coaches, and evaluates, trains and rewards department team members.
Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals.
Informs team and executes changes in policy and procedures.
Determines and effectively communicates performance standards and development plans and assesses performance against standards.
Organizes and conducts team meetings.
Approves team member time off and timesheets.

The skills and experience we prefer you have:

Bachelor’s degree in business administration, marketing, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
7 years of experience in a contact or call center for a financial institution.
Three to five years of supervisory experience preferred.
Advanced knowledge of Compeer Financial’s products and services desired.
Advanced knowledge of farming operations and agriculture, along with basic accounting principles and procedures.
Advanced knowledge of loan processing and servicing in a financial lending environment.
Strategic and innovative.
Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead team members.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
Strong problem solving, decision making and organizational skills.
Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases.
Attention to detail and accuracy.
Flexible and adaptable to changing situations.
Ability to multi-task in a fast-paced environment.
Ability to work independently and collaboratively with other teams to achieve goals, grow business and service all aspects of client needs.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay

$75,600 - $114,200 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.

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More about this job

Skills

Hybrid model
Leadership
Customer service
Communication skills
Regulatory compliance
Problem solving
Decision making
Organizational skills
Computer skills
Microsoft Office
Client databases
Attention to detail
Adaptability
Work independently
Employment law

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