Jobs in the United States

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Added 2 mins ago
CH
Quality Program Manager
Cayuse Holdings
Pukalani, HI
- $165,000 to $198,000 USD / year
The Quality Program Manager to lead and oversee the implementation, maintenance, and continuous improvement of our Quality Management Program. This role will play a critical part in…
Added 2 mins ago
CH
Quality Program Manager
Cayuse Holdings
Pukalani, HI
- $165,000 to $198,000 USD / year
The Quality Program Manager to lead and oversee the implementation, maintenance, and continuous improvement of our Quality Management Program. This role will play a critical part in…
Added 2 mins ago
CH
Site Manager, Maui
Cayuse Holdings
Pukalani, HI
- $165,000 to $200,000 USD / year
May be asked to travel for business or professional development purposes.
Added 2 mins ago
CH
Site Manager
Cayuse Holdings
Pukalani, HI
- $165,000 to $200,000 USD / year
May be asked to travel for business or professional development purposes.
Added 2 mins ago
HUMAN RESOURCE SPECIALIST
U.S. Pacific Fleet, Commander in Chief
Pearl Harbor, HI
Added 2 mins ago
Distribution Warehouse Facility Manager (Aiea, HI)
Scholastic
Aiea, HI
We are currently in search of Facility Manager to lead our local branch team. This full-time position offers medical, dental and vision benefits, a Paid Time Off program that includes…
Added 2 mins ago
Legal Compliance Manager (Corporate)
Fujifilm
Honolulu, HI
The Compliance Manager is a member of the FUJIFILM Holdings America Corporation reporting to the Corporate Compliance Director. The Compliance Manager will be responsible for managing the…
Added 2 mins ago
Tester (Remote)
GovCIO
Honolulu, HI
Earn and maintain AWS certifications as part of ongoing professional development.
Added 2 mins ago
Safety Data Analysis Engineer – AV Operational Safety and Issue Response (GPSSC)
General Motors
Honolulu, HI
5+ years of relevant professional experience analyzing large-scale time-series, telemetry, vehicle, robotics, or other engineering data, including working with Robot Operating System (ROS)…
Added 2 mins ago
Workforce Manager
Maximus
Honolulu, HI
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Added 2 mins ago
Healthcare Engagement Manager
BCD
United States
…and compliance running smoothly, this Healthcare Engagement Manager role could be your sweet spot. You’ll support Life Sciences programs in a highly regulated, compliance-focused…
Added 13 mins ago
Maintenance Technician II
Highmark Residential, LLC
Marietta, GA
Help you achieve your goals by continuous professional development and regular career progression sessions
Added 14 mins ago
CO
Registered Nurse I - MC/CHC - Surgical Acute Unit
County of Riverside
Moreno Valley, CA
- $42.47 to $59.48 USD / hour
We are committed to your professional growth, offering continuous education, training, and career development programs in a collaborative, supportive, and rewarding environment. Whether…
Added 14 mins ago
CO
Registered Nurse III - MC/CHC - Medical/Surgical Unit 4100
County of Riverside
Moreno Valley, CA
- $53.17 to $80.24 USD / hour
We are committed to your professional growth, offering continuous education, training, and career development programs in a collaborative, supportive, and rewarding environment. Whether…
Added 14 mins ago
CO
Registered Nurse I - MC/CHC - Medical/Surgical Unit 4200
County of Riverside
Moreno Valley, CA
- $42.47 to $59.48 USD / hour
We are committed to your professional growth, offering continuous education, training, and career development programs in a collaborative, supportive, and rewarding environment. Whether…
Added 25 mins ago
Program Development Manager
Jobgether
Remote, United States
As a Program Development Manager, you will drive the growth and adoption of innovative image-guided treatment programs across an assigned territory. In this quota-carrying sales role, you…
Added 30 mins ago
Program Manager (NIFA ANNH Project Coordinator, 0097781T)
University of Hawaii
Wahiawa, HI
Title: Program Manager (NIFA ANNH Project Coordinator)
Added 31 mins ago
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Mechanic - Rural ARFF - Advanced Journey (PCN 252278)
State of Alaska
Yakutat, AK
- $34.43 to $36.75 USD / hour
…the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually…
Added 31 mins ago
Petroleum Economist 1/2 (PCN 043268)
State of Alaska
Anchorage, AK
Support legislative analysis and fiscal policy development by preparing revenue estimates, fiscal notes, and technical materials for proposed legislation, responding to data requests from…
Added 34 mins ago
Loan Assistant/Specialist (Agricultural)
Farm Service Agency
Fremont, NE
…located in Fremont, Nebraska. This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more Counties. Farm Loan Officers are…
Added 34 mins ago
Registered Nurse - Nurse Manager
Veterans Affairs, Veterans Health Administration
Omaha, NE
Added 35 mins ago
Director, Office of Technology Services
Tyler Junior College
Tyler, TX
…support for best practices, by providing regular training and professional development…
Added 41 mins ago
Wildlife Refuge Manager
Interior, US Fish and Wildlife Service
Madison, SD
Added 46 mins ago
Lead Business Development Mgr 2 ATC
AT&T
Mesa, AZ
As a Business Development Manager for AT&T Consulting and Professional Services you will play a critical role in driving AT&T’s growth by generating and closing new business. You will be…
Added 47 mins ago
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Associate Manager - Absence, Disability Management and Life Insurance (ADML)
WTW
Tempe, AZ
- $90,000 to $120,000 USD / year
As an Absence, Disability Management and Life Insurance Associate Manager, you will be at the forefront of managing projects for large, complex clients involving the design and management…

Compeer Financial

Manager Contact Center

Mankato, MN, United States

$75,600 - $114,200 USD

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Job details

Pay: $75,600 - $114,200 USD
Experience: 7 years of experience in a contact or call center for a financial institution.
Posting language: English
Posted: Sep 22, 2026

Original job description

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

Hybrid model – up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN office location.

The contributions you will make:

This position provides leadership by overseeing the day-to-day operations of Contact Center team members who are responsible for delivering high quality client service to incoming callers. The incumbent assists in providing strategies to improve the client service experience, maintaining client satisfaction crucial for driving business revenues and reaching profitability goals

A typical day:

Leadership

Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer’s strategic initiatives.
Supports Compeer’s strategic initiatives through their actions, words and participation in projects.
Collaborates with leadership in defining the Compass team’s goals, priorities and service standards.
Partners with other teams to develop and nurture the team relationship model. Collaborates with other Compeer leaders and works closely with their teams to service client relationships.
Advocates and initiates changes to department policies and procedures to improve productivity and client satisfaction.
Leads and participates in strategic projects.
Proactively responds to escalated client situations. Resolves client issues.

Team Management

Provides clear and timely communication and feedback to all team members on expectations and goals.
Establishes and develops guidelines to ensure the team provides a consistent quality level of service, which is timely, thorough and responsive to all clients. Tracks and monitors calls.
Ensures team adheres to established standards, practices and procedures, including compliance.
Provides daily oversight and work direction to team in assisting client callers with a number of account issues and questions including money movement and support of Compeer’s digital products and services.
Provides daily oversight and work direction to the team on specialty work done within Compass.
Selects, develops, motivates, coaches, and evaluates, trains and rewards department team members.
Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals.
Informs team and executes changes in policy and procedures.
Determines and effectively communicates performance standards and development plans and assesses performance against standards.
Organizes and conducts team meetings.
Approves team member time off and timesheets.

The skills and experience we prefer you have:

Bachelor’s degree in business administration, marketing, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
7 years of experience in a contact or call center for a financial institution.
Three to five years of supervisory experience preferred.
Advanced knowledge of Compeer Financial’s products and services desired.
Advanced knowledge of farming operations and agriculture, along with basic accounting principles and procedures.
Advanced knowledge of loan processing and servicing in a financial lending environment.
Strategic and innovative.
Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead team members.
Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
Skill in developing and maintaining interpersonal relationships.
Strong problem solving, decision making and organizational skills.
Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases.
Attention to detail and accuracy.
Flexible and adaptable to changing situations.
Ability to multi-task in a fast-paced environment.
Ability to work independently and collaboratively with other teams to achieve goals, grow business and service all aspects of client needs.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay

$75,600 - $114,200 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.

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More about this job

Skills

Hybrid model
Leadership
Customer service
Communication skills
Regulatory compliance
Problem solving
Decision making
Organizational skills
Computer skills
Microsoft Office
Client databases
Attention to detail
Adaptability
Work independently
Employment law

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