Business Systems Analyst - Tech CRM Analyst

Title: Business Systems Analyst - Tech CRM Analyst

Location: Owings Mills, MD (Hybrid role)

Job Responsibilities:

• Responsible for implementing and auditing technology policies and procedures to ensure compliance with applicable regulations • Duties include developing and enforcing technology standards and regulations, assessing risk, and supporting the implementation of technology controls • Performs standard risk assessments, monitors and reports policy and controls compliance • Facilitates and leads audit and compliance activities of high complexity or across multiple business units, including gathering technology controls evidence • Participates in the preparation of materials for external audiences and delivers review sessions • Coordinates with technology and risk management partners to track and remediate control gaps or findings • Work collaboratively in a global team responsible for identifying technology risk and developing technology controls and supporting processes to align with regulatory requirements • May lead small multi-functional team for specific projects • Ability to breakdown complex or vague problems and steps through them in a rational way • Able to evolve a decision as new information is gained • Finds opportunities for process improvements • Assists in implementing new controls and processes as technologies, risks, and regulations evolve

Qualifications:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred • 2-5 years experience required • Basic knowledge of programming languages in order to comprehend reading code and basic functions • Ability to create business solutions that increase competitive advantage • Ability to exercise good judgment in selecting methods and techniques for obtaining solutions • Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines • Ability to solve technical problems/ processes and understand complex details • Ability to increase operating efficiency with produce high quality technical solutions • A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level • Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

We offer Medical, Dental, Vision, Basic Life, Short-Term Disability, Accident, Term Life, Whole Life, and 401k for all W2 Consultants. A benefit overview will be provided as requested.