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Compass Group

SR HUMAN RESOURCES GENERALIST

NEW YORK, NY, United States

$80,000 to $90,000 USD / year

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Job details

Pay: $80,000 to $90,000 USD / year
Experience: 3+ years of progressive HR generalist experience with strong employee relations experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

Restaurant Associates

Position Title: SR HR GENERALIST - NEW YORK, NY Salary: $80000 - $90000 / yr

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary

Are you a hospitality obsessed Human Resources professional ready for your next stellar role? Join the prestigious Restaurant Associates Team at one of New York City's premier cultural attractions - the gorgeous, esteemed Metropolitan Museum of Art. We offer a unique opportunity to be a part of a multi-unit operation, including full-service restaurants, luxurious lounges, and gourmet food retail spaces, all within the vibrant backdrop of this world-renowned institution. You'll have the chance to deliver exceptional dining experiences in an iconic setting, with a diverse range of offerings to cater to our discerning visitors. If you're passionate about exceptional hospitality, culinary excellence, and being a part of something truly special, we invite you to join us in this exciting endeavor. Be a part of our dynamic team and help us elevate the art of dining in the heart of the city that never sleeps. Please note: This role requires bilingual Spanish/English proficiency and prior union/labor relations experience.

Working as a Sr. HR Generalist, you will provide hands-on HR leadership and support across employee relations, labor relations, recruitment and onboarding, compliance, engagement, and talent development to meet strategic, tactical, and administrative HR objectives. You must be able to communicate effectively with senior management and across various support departments. Your knowledge of employee relations and your strong analytical ability will be used to support HR initiatives. This is an onsite position at our client site in New York. The ideal candidate brings a strong hospitality mindset and is highly visible, approachable, and engaged with both operations leadership and hourly associates. We believe creating, developing, and mentoring engaged teams is directly tied to the exceptional hospitality we deliver to our guests and clients.

Key Responsibilities:

Ensures all Company HR-related policies are applied consistently.
Objectively coaches associates and management through complex and difficult issues. Provides guidance to management on appropriate disciplinary action. Assists with on-site investigations.
Supports day-to-day labor relations matters, including collective bargaining agreement administration, grievance handling, and partnership with operations leadership on union-related employee matters.
Oversees PeopleHub (HRIS) for hourly recruitment and onboarding.
Maintains and coordinates associate recognition programs.
Ensures compliance with all federal and state, and local laws.
Regularly runs and/or reviews HR activity reports.
Supports internal customer survey and associate engagement survey interpretation/feedback process.
Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Processes status change forms.
Prepares, coordinates and presents HR-related topics and other HR-related training.
Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.
Assists in the creation of Personal Development Plans, as appropriate, for associates.
Participates in the Annual Performance Appraisal process.

Qualifications

Required Qualifications

Bachelor’s degree in Human Resources or a related field.
3+ years of progressive HR generalist experience with strong employee relations experience.
Bilingual Spanish/English proficiency.
Prior union/labor relations experience.
Working knowledge of federal, New York State, and New York City employment laws and HR practices.
Strong communication, coaching, investigation, and problem-solving skills.
Ability to work onsite and maintain a highly visible HR presence with leadership and hourly associates.
Proficiency with Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

PHR or SHRM-CP certification.
Experience supporting hospitality, food & beverage, or another high-volume service environment.
Experience supporting a large, complex, multi-unit organization.
Experience working within a centralized or shared-services HR model.
Management or supervisory experience.
Formal training/facilitation or leadership-development certification

Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Restaurant Associates are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1586564 Restaurant Associates Kendra Walcott-Dasent [[req_classification]]

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