Retail Dining Director

CulinArt Sector Salary: $80000 - $87000

Other Forms of Compensation:

Pay Grade: 14

CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafés, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt’s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions. Job Summary

Are you a hospitality professional who thrives in a fast-paced environment and enjoys leading high-performing teams? We are seeking a Retail Dining Director to oversee daily retail dining operations, deliver exceptional customer service, and drive operational excellence.

In this role, you will lead and develop a team, manage financial performance, and ensure the highest standards of food quality, safety, and service. Working closely with the Director of Dining Services, you'll play a key role in creating a welcoming dining experience for guests, patients, families, and staff. If you're passionate about hospitality, leadership, and delivering outstanding service, we'd love to hear from you!

What You'll Do

• Oversee daily retail dining and cafeteria operations, ensuring exceptional food quality, service, and guest satisfaction.
• Recruit, train, coach, and develop hourly associates to build a high-performing team.
• Manage staff scheduling, payroll, cash handling, and daily operational procedures.
• Ensure compliance with food safety, sanitation, portion control, and company operating standards.
• Monitor food costs, labor, inventory, and operating expenses while supporting budget and financial goals.
• Plan and execute special events, promotions, and retail marketing initiatives to enhance the guest experience.
• Train associates in customer service, cashier procedures, food presentation, and safety standards.
• Maintain accurate financial and operational records, ensuring timely completion of required reports.
• Build strong relationships with guests, patients, families, associates, and operational leadership.
• Identify opportunities to improve operational efficiency, retail sales, and overall customer satisfaction.
• Foster a positive, collaborative work environment focused on teamwork, accountability, and hospitality.

What We're Looking For

• Bachelor's degree in Food Service Management, Hospitality, Business, or a related field preferred; associate's degree with relevant experience also considered.
• One to three years of retail food service or hospitality management experience preferred.
• Experience in healthcare dining, corporate dining, restaurants, cafeterias, or other high-volume food service environments.
• Strong knowledge of retail food service operations, cash handling, purchasing, and inventory management.
• Experience with budgeting, financial reporting, food costs, labor management, and P&L accountability preferred.
• Knowledge of food safety, sanitation, culinary trends, and merchandising.
• Experience with retail marketing, promotions, and sales initiatives is a plus.
• Strong leadership, coaching, communication, and organizational skills.
• Ability to communicate effectively with associates, customers, patients, and management.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and general computer applications.

Why Join Us?

• Opportunity to lead a dynamic retail dining operation and make a meaningful impact.
• Collaborative and supportive team environment.
• Career growth and professional development opportunities.
• Competitive compensation and comprehensive benefits.
• Be part of an organization committed to exceptional hospitality, quality food, and outstanding customer service.

Apply to CulinArt today! CulinArt is a member of Compass Group USA Click here to Learn More about the Compass Story!

Associates at CulinArt are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Culinart.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis.

Req ID: 1582103 CulinArt Sector Kristan McIntosh [[req_classification]]