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Compass Group

QUALITY ASSURANCE MANAGER

CHICAGO, IL, United States

Flik Hospitality Group Salary: $95,000.00 - $100,000.00 Other Forms of Compensation: Comprehensive Benefits Package What makes FLIK click

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Job details

Pay: Flik Hospitality Group Salary: $95,000.00 - $100,000.00 Other Forms of Compensation: Comprehensive Benefits Package What makes FLIK click
Posting language: English
Posted: Nov 9, 2026

Original job description

Flik Hospitality Group Salary: $95,000.00 - $100,000.00 Other Forms of Compensation: Comprehensive Benefits Package What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Job Summary:

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge in Preventive Controls for Human Food. A strong background in manufacturing, quality assurance and strong understand of FSMA is a must.

Key Responsibilities:

Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
Responsible for developing and on-going maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies.
Ensures all HACCP, GMP’s, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
Manages Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
Manages the written recall program.
Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
Ensures labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
Oversees all food safety audits conducted by government and third party agencies.
Responds to customer safety and quality concerns as needed.

Preferred Qualifications:

At least 6 years of directly related experience required in Quality Assurance and Food Safety manufacturing role.
Experienced in prepared foods manufacturing a plus.
HACCP program development and FSMA is a must.
HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
Regulatory experience preferred, with a clear understanding of local health department regulations, standards, and inspection expectations.
Flexibility to travel to support other locations, including participation in regulatory inspections, audits, and operational support visits.
Experience with corrective action plans (CAPs) and complaint investigations, including documentation, root cause analysis, and follow‑up.
Strong understanding of required third party audit and GFSI audit scheme programs and standards.
Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
Experience developing and motivating personnel.
Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
B.S. degree in food technology, food science, or related curriculum and/or experience required.
Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
Strong data management, reporting, and technical writing skills.

Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Flik Hospitality are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Req ID: 1589121 Flik Hospitality Group Steven Goldberg [[req_classification]]

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Skills

Quality assurance
Food safety
Leadership
HACCP
Good manufacturing practices
Sanitation
Supply chain management
Food safety standards
Food materials
GFSI
Inspection
Documentation
Root cause analysis
Food engineering
Food science
Microsoft Office
Data management
Reporting
Technical writing

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