PATIENT FOOD SERVICES MANAGER

Morrison Healthcare Salary: 85,000 - 90,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 14

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary

We are seeking an experienced Patient Services Manager to lead our Patient Services team within a fast-paced acute care hospital environment. This role oversees all patient dining operations for a 313-bed hospital, providing leadership to three supervisors and a team of 56 associates. The ideal candidate will ensure excellence in patient meal service, regulatory compliance, food safety, and patient satisfaction while maintaining strong collaboration with clinical and operational teams.

Key Responsibilities

• Lead and manage daily patient food service operations, ensuring exceptional service delivery and adherence to quality standards.
• Establish departmental goals and oversee the implementation of patient dining programs based on physician orders, clinical requirements, and patient needs.
• Recruit, coach, train, develop, and evaluate supervisors and patient services staff.
• Ensure compliance with therapeutic and modified diets while accommodating patient preferences within prescribed dietary guidelines.
• Monitor and drive patient satisfaction outcomes, ensuring performance meets or exceeds Morrison Healthcare and client expectations.
• Maintain compliance with all federal, state, local, and accrediting agency regulations, including HIPAA and patient rights requirements.
• Partner with clinical and hospital leadership to support patient experience initiatives and operational objectives.
• Lead patient satisfaction programs, departmental meetings, and Quality Assurance/Performance Improvement (QAPI) initiatives.
• Ensure adherence to company policies and procedures related to patient meal services, food safety, sanitation, and workplace safety.

Qualifications

• Associate degree and at least one year of experience in food service, hospitality, nutrition, or a related field; or a bachelor's degree in Food Service Management, Nutrition, Hospitality Management, or a related discipline.
• Certified Dietary Manager (CDM), Registered Diet Technician (RDT), or Registered Dietitian (RD) credential preferred.
• Minimum one year of food service management experience, preferably in an acute care or hospital setting.
• Strong knowledge of therapeutic diets, nutrition principles, patient meal delivery systems, and regulatory requirements.
• ServSafe® Certification preferred.
• Proficiency with Microsoft Office applications, electronic medical records (EMR), and diet office management systems.
• Demonstrated leadership skills with the ability to develop teams, manage performance, and foster a culture of excellence and accountability.

This is an excellent opportunity for a patient-focused leader who is passionate about delivering a high-quality healthcare dining experience while driving operational success and patient satisfaction.

Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

Req ID: 1590308 Morrison Healthcare

AMY S MILLER

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