Jobs in the United States

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Added 1 min ago
Sr. Benefits Analyst
Lattice Semiconductor Corp
San Jose, CA
Serve as the employee and manager point of contact for leave inquiries, providing clear guidance on entitlements, documentation requirements, pay continuation, and return-to-work processes…
Added 1 min ago
Sr. Compensation Analyst
Lattice Semiconductor Corp
San Jose, CA
Added 7 mins ago
Deli Clerk
The Kroger Co.
Redmond, WA
Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
Added 14 mins ago
SF
Painter Supervisor I (7242) - PEX - Buildings and Grounds
San Francisco Unified School District
California, CA
- $59.22 to $71.93 USD / hour
Meet with the maintenance manager to plan and prioritize work according to established product targets
Added 15 mins ago
Food Service Worker / Dietary / FT / Day
UHS
AMARILLO, TX
3. Prefer successful completion of Step One of the Certified Dietary Manager course, The Food Service Worker.
Added 16 mins ago
PG
1000 Hour IT Systems Support Technician
Prince George's County Government
Bowie, MD · Greater Landover, MD
- $68,788 to $88,434 USD / year
…general supervision of the OHS/PSC Assistant Technical Services Manager to ensure timely, accurate, and effective responses to requests for technical…
Added 17 mins ago
Registered Nurse (RN)- Cath Lab
UHS
WEST PALM BEACH, FL
This opportunity is full-time at 40 hours per week, offers full benefits and a day shift schedule
Added 17 mins ago
Registered Nurse (RN)- Interventional Radiology
UHS
WEST PALM BEACH, FL
This opportunity is full-time at 40 hours per week, offers full benefits and a day shift schedule
Added 17 mins ago
Registered Nurse (RN) - Behavioral Health
UHS
BROOKLINE, MA
Day and Evening Shift positions are eligible for a $10,000 Sign on Bonus · Experience: 2 years of prior RN experience required
Added 17 mins ago
Registered Nurse (RN) - Dual Diagnosis / Substance Use Disorder Unit
UHS
BROOKLINE, MA
The following positions are currently available: (1) Part Time or Full Time Evening Shift; (2) Full Time Overnight Shift; or (3) Part Time Day Shift · Experience: 2 years of prior RN experience required
Added 28 mins ago
Merchandise Manager
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 30 mins ago
Human Resources Business Partner
GL Casa, LLC
Baytown, TX
Ken Garff Automotive Group is currently looking for an onsite Human Resources Manager that aligns with our core values and acts with respect, integrity, growth, humility and teamwork. This…
Added 39 mins ago
YBASE Group Leader- District 3
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…4-14 years of age in the day-to-day operation of the YBASE Program. In addition, every position in the YMCA of Coastal Georgia, Inc is responsible for upholding the Judeo-Christian…
Added 39 mins ago
YBASE Site Coordinator- District 3
YOUNG MENS CHRISTIAN ASSOCIATION OF
Savannah, GA
…4-14 years of age in the day-to-day operation of the YBASE Program. In addition, every position in the YMCA of Coastal Georgia, Inc is responsible for upholding the Judeo-Christian…
Added 45 mins ago
Diesel Apprenticeship - Rush Isuzu Truck Columbus
Isuzu Veterans Apprenticeship Program (IVAP)
Columbus, OH
This opportunity is offered through the Isuzu Veteran Apprenticeship Program (IVAP), a U.S. Department of Labor and GI Bill®-approved Registered Apprenticeship program designed specifically…
Added 45 mins ago
Military Veterans Wanted - Diesel Technician Apprenticeship
Isuzu Veterans Apprenticeship Program (IVAP)
Auburn, WA
This opportunity is offered through the Isuzu Veteran Apprenticeship Program (IVAP), a U.S. Department of Labor and GI Bill®-approved Registered Apprenticeship program designed specifically…
Added 50 mins ago
NS
Research & Insights Manager
Nectar Social
Palo Alto, CA
- $175,000 to $225,000 USD / year
- Hybrid schedule: 4 days in office, plus 3 remote flex days per quarter (after your first 3 months)
Added 51 mins ago
CH
Pharmacy Technician
CVS Health
El Centro, CA
- $18.55 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 52 mins ago
WC
Street Medicine Community Health Worker (CHW)
WEA CA PC
SAN DIEGO, CA
- $25 to $35 USD / hour
…several pivotal roles in our groundbreaking Street Medicine program. Street Medicine is an innovative and compassionate approach to healthcare, designed to meet individuals experiencing…
Added 52 mins ago
WC
Street Medicine Community Health Worker (CHW)
WEA CA PC
Los Angeles, CA
- $25 to $35 USD / hour
…several pivotal roles in our groundbreaking Street Medicine program. Street Medicine is an innovative and compassionate approach to healthcare, designed to meet individuals experiencing…
Added 52 mins ago
WC
Street Medicine Community Health Worker (CHW)
WEA CA PC
San Bernardino, CA
- $25 to $35 USD / hour
…several pivotal roles in our groundbreaking Street Medicine program. Street Medicine is an innovative and compassionate approach to healthcare, designed to meet individuals experiencing…
Added 52 mins ago
WC
Street Medicine Community Health Worker (CHW)
WEA CA PC
Indio, CA
- $25 to $35 USD / hour
…several pivotal roles in our groundbreaking Street Medicine program. Street Medicine is an innovative and compassionate approach to healthcare, designed to meet individuals experiencing…
Added 53 mins ago
OO
Program Manager (Home Finding)
Office of Shared Administration (WV)
WV
- $27.66 to $46.09 USD / hour
Applicants must possess a valid WV driver’s license and reliable transportation
Added 59 mins ago
AM
Case Manager - Certified Addiction Specialist (65059)
Aurora Mental Health & Recovery
Aurora, CO
- $27.21 to $40.8 USD / hour
Aurora Mental Health & Recovery (AMHR) is seeking a Case Manager - Certified Addiction Specialist to join our Withdrawal Management program, working with clients who are actively…
Added 1 hour ago
Sales Manager
David's Bridal
Jacksonville, FL

Closed listing

Compass Group

PATIENT EXPERIENCE MANAGER, Lancaster, SC

Lancaster, SC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Crothall Healthcare Salary: $58,000-$60,000 Other Forms of Compensation: Bonus Pay Grade: 12

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1587937 Crothall Healthcare

SHERRY LUSE

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More about this job

Skills

Customer service
Employee relations
Reporting
Regulatory compliance
CMS
Operations management
Coaching
Organizational skills
Microsoft Windows
Office software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

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Work requirements

Jobs in the United States