Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Retail Assistant Store Manager
The ODP Group
Mobile, AL
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 1 min ago
Emergency Room Technician - Mainland Campus - Per Diem
AtlantiCare
Galloway, NJ
…and other duties as required within the Emergency Room. The Associate assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
TUCSON, AZ
…shoppable. You’ll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring…
Added 2 mins ago
Medicare Field Sales- Jefferson WV
Humana
Charles Town, WV
…center of everything it does. You will report to the Senior Manager, MarketPoint…
Added 2 mins ago
Home Health Licensed Practical Nurse
Humana
Christiansburg, VA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
Added 2 mins ago
Medicare Field Sales- Kanawha
Humana
Charleston, WV
…center of everything it does. You will report to the Senior Manager, MarketPoint…
Added 2 mins ago
Home Health Physical Therapist
Humana
Bristol, VA
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
Added 2 mins ago
Medicare Field Sales- Boyd
Humana
Ashland, KY
…center of everything it does. You will report to the Senior Manager, MarketPoint…
Added 2 mins ago
Home Health Licensed Practical Nurse
Humana
Stockbridge, GA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
Added 2 mins ago
Home Health Licensed Practical Nurse
Humana
Stockbridge, GA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
Added 2 mins ago
Home Health Registered Nurse
Humana
Columbus, GA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
Added 2 mins ago
Medicare Field Sales- Cobb
Humana
Marietta, GA
…center of everything it does. You will report to the Senior Manager, MarketPoint…
Added 2 mins ago
Medicare Field Sales- Lexington
Humana
Lexington, KY
…center of everything it does. You will report to the Senior Manager, MarketPoint…
Added 2 mins ago
School Nurse (Registered Nurse)
MIDLAND INDEPENDENT SCHOOL DISTRICT
Midland, TX
Registered Professional Nurse with academic preparation at the diploma, associate degree, or baccalaureate level
Added 2 mins ago
Respiratoy Therapist
Landmark Medical Center
Woonsocket, RI
Under the direction and authorization of the medical director and cardiopulmonary director or manager, the Respiratory Care Practitioner II (RCP II) is responsible for performing…
Added 3 mins ago
LT
Team Leader - 1st Shift
Lydech Thermal Acoustic Solutions (TAS)
Hamptonville, NC · Novi, MI
- $23 USD / hour
Reviews schedule and order requirements for each production line. Communicates with other shift team leaders / shift manager on schedule/ order status and known priorities. Immediately…
Added 4 mins ago
AC
Perioperative Clinical Tech - Surgical Services Night Shift Full Time
Advocate Condell Medical Center
United States
- Full-time
6)Ensures that all work areas are maintained in a clean and orderly fashion at all times. Performs specialized unit activities as directed by manager or charge nurse.
Added 4 mins ago
JL
Maintenance Manager
Jack Link's Protein Snacks
Perry, GA
- $140,000 to $160,000 USD / year
The Maintenance Manager oversees the completion of the day-to-day activities involving the maintenance of the building/facility, equipment and machinery, including HVAC, lighting, ammonia…
Added 4 mins ago
N
Quality Inspector (APU 3 B)
Nemera
Buffalo Grove, IL
- $20 to $30 USD / hour
Assists the Quality Lead and Operational Quality Manager in coordinating and executing objectives throughout the company in cooperation with other employees, to maximize product quality and…
Added 5 mins ago
Delivery and Stocking Associate
MCNAUGHTON-MCKAY ELECTRIC CO
Charlotte, NC
Reports to: CAP (Customer Alliance Program) Manager
Added 5 mins ago
Quality Engineering Manager - Data Centers
E Tech Group
Frederick, MD · Plano, TX
The Quality Control & Commissioning (Cx) Manager leads the program’s quality and commissioning function. This role integrates business-unit standards, supervises Quality Control Engineers,…
Added 5 mins ago
L
Supply Chain Operations Specialist
lhh
Houston, TX
- $30 to $33 USD / hour
This position reports to the Inventory Control Manager and works closely with Procurement, Manufacturing, Logistics, Accounting, Client Fulfillment, and Field Operations teams.
Added 7 mins ago
Branch Operations Manager - Brea
Banc of California Page
Brea, CA
The Officer, Branch Operations Manager is responsible for achieving branch goals and overall business success. Provide direction, leadership and motivation to ensure that the office team…
Added 7 mins ago
CO
SPECIAL EVENTS COORDINATOR (Contract Position)
City of Bowie
Bowie, MD
- $23 to $25 USD / hour
This position reports directly to the Special Events Manager and provides creative, marketing, event coordination, and administrative support to the Special Events Manager and Community…
Added 8 mins ago
Deli Hotbar Cook
Festival Foods
Baraboo, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Compass Group

PATIENT EXPERIENCE MANAGER, Lancaster, SC

Lancaster, SC, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Crothall Healthcare Salary: $58,000-$60,000 Other Forms of Compensation: Bonus Pay Grade: 12

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1587937 Crothall Healthcare

TRISHA SOMMERNESS

[[req_classification]]

Apply About employer

Report this job