Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
SE
Optical Associate, Certified (ABO) – Sam’s Club
Sam's East, Inc.
TX
- $23 to $31 USD / hour
…repairs. As applicable and under guidance of the contracted or associate Optometrist, schedules patient appointments, performs pre-testing, and records results. Embraces the utilization of…
Added 7 mins ago
SE
Optical Associate, Certified (ABO) – Sam’s Club - PT
Sam's East, Inc.
TX
- $23 to $31 USD / hour
…repairs. As applicable and under guidance of the contracted or associate Optometrist, schedules patient appointments, performs pre-testing, and records results. Embraces the utilization of…
Added 7 mins ago
WI
(USA) Senior Manager, Automation Engineering
Walmart Inc.
United States
- $110,000 to $220,000 USD / year
…strategy to implement and optimize automated solutions in store operations. Collaborating closely with cross-functional partners in Product, Operations, Merchandising, and Replenishment,…
Added 8 mins ago
Assistant Store Manager
KDS Kohl's, Inc.
United States
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
Added 8 mins ago
Assistant Store Manager
KDS Kohl's, Inc.
United States
As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and…
Added 10 mins ago
TL
Data Scientist AI Research & Innovation
TransUnion LLC
Chicago, IL
- $112,500 to $187,500 USD / year
This role reports directly to Senior Manager, Data Science & Analytics within the AI R&D organization. This team is responsible for evaluating, developing and advancing next-generation AI…
Added 10 mins ago
Associate Technician, Operations
Merck
Wilson, NC
Bio Process Operations Associate Technician (2nd shift)
Added 11 mins ago
Home Health Clinical Team Manager
Elara Caring
Dexter, MO
To continue to be an industry pioneer in delivering unparalleled care, we need a Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today!
Added 11 mins ago
Operations Specialist
CACI, INC.-FEDERAL
Southern Pines, NC
As a CACI SOFETOPS Operations Specialist, you will play a key role in the day-to-day coordination and management of business operational activities that directly support the SOF Emergent…
Added 13 mins ago
MU
Part-Time Shift Leader
MINISO USA
Freehold, NJ
- $16.13 to $19 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 15 mins ago
Client Experience Associate
PNC Bank NA
PA
…contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based out of the Ninth and State Branch in Erie, PA supporting…
Added 15 mins ago
Client Experience Associate
PNC Bank NA
Fort Payne, AL
…contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Fort Payne,…
Added 16 mins ago
Client Experience Associate
PNC
Erie, PA
…contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based out of the Ninth and State Branch in Erie, PA supporting…
Added 16 mins ago
Client Experience Associate
PNC
Fort Payne, AL
…contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Fort Payne,…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Kahului, HI
- $17.5 to $19.6 USD / hour
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Merchandising Part Time Days
Lowes
Gloucester, VA
- Part-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Merchandising Part Time Days
Lowes
Crossville, TN
- Part-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Kannapolis, NC
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Owensboro, KY
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Owensboro, KY
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Kannapolis, NC
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Full Time - Merchandising Service Associate - Day
Lowes
Corpus Christi, TX
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 17 mins ago
L
Front End Department Supervisor
Lowes
Cicero, NY
- $22.9 to $24.7 USD / hour
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Added 20 mins ago
Quality Manager
Skyelia
Fitchburg, MA
We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA. This role will lead quality operations for a company specializing in custom-engineered electromechanical…
Added 21 mins ago
CW
Facilities Manager
Crimson Wine Group LTD
Healdsburg, CA
- $120,000 to $125,000 USD / year
The Facilities Manager is responsible for overseeing the maintenance, safety, functionality, and regulatory compliance of Seghesio Family Vineyards' facilities, satellite properties,…

Compass Group

PATIENT EXPERIENCE MANAGER

Louisville, KY, United States

Crothall Healthcare Salary: $65,000-$70,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Crothall Healthcare Salary: $65,000-$70,000
Posting language: English
Posted: Nov 3, 2026

Original job description

Crothall Healthcare Salary: $65,000-$70,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]]

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1587434 Crothall Healthcare

CINDY SWIDERSKI

[[req_classification]]

Apply About employer

More about this job

Skills

Customer service
Employee relations
Reporting
Regulatory compliance
CMS
Operations management
Coaching
Organizational skills
Microsoft Windows
Office software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

Report this job