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Added 1 min ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Springfield, MO
- $45,000 USD / year
You handle a variety of tasks that contribute to the success of the branch, including evaluating loan applications, performing risk analysis, making credit decisions, administering loan…
Added 1 min ago
RF
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC
Marrero, LA
- $36,000 USD / year
…experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with…
Added 1 min ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Beaumont, TX
- $45,000 USD / year
You handle a variety of tasks that contribute to the success of the branch, including evaluating loan applications, performing risk analysis, making credit decisions, administering loan…
Added 2 mins ago
Store Manager
Marshalls of MA
Centennial, CO
This position will be open and accepting applications until at least .
Added 4 mins ago
Video Editor, Performance Ads (e-comm)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Video Editor, Performance Ads (E-commerce) based in…
Added 4 mins ago
Software Engineer (Edge - Devices & Mobile)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Software Engineer (Edge – Devices & Mobile) based in…
Added 4 mins ago
Senior Specialist, Talent Acquisition
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist, Talent Acquisition based in the United…
Added 4 mins ago
Senior Program Manager – Data & Analytics
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Manager – Data & Analytics based in the…
Added 4 mins ago
J
Senior Clinical Advisor
Jobgether
Remote, United States
- $145,000 to $160,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Clinical Advisor based in the United States.
Added 4 mins ago
IT Manager - WFH
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Manager – WFH based in United States.
Added 4 mins ago
J
Director of Finance and Operations
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Finance and Operations based in the United…
Added 4 mins ago
J
Student Assistant – Applications Development - Hybrid
Sacramento, CA
- $18.27 to $24.62 USD / hour
Added 5 mins ago
CD
Senior Forest Property Appraiser
CA Department of Tax and Fee Administration
United States
- $7,872 to $9,781 USD / month
Added 5 mins ago
NK
Office Assistant (Typing)
North Kern State Prison
CA
- $3,273 to $4,445 USD / month
…computer using word processing, database, and spreadsheet computer applications; directly supervises incarcerated clerical workers. Assists with mail distribution, testing materials…
Added 5 mins ago
NK
Office Assistant (Typing)
North Kern State Prison
CA
- $3,273 to $4,445 USD / month
…computer using word processing, database, and spreadsheet computer applications; directly supervises incarcerated clerical workers. Assists with mail distribution, testing materials…
Added 5 mins ago
DO
Principle Application Solutions Architect
Department of Water Resources
CA
- $8,625 to $11,557 USD / month
…talented, high-performing, and diverse team, this principal applications solution architect position will lead the evaluation of business solution requests, prepare project designs,…
Added 5 mins ago
CH
Carpenter II, CF
California Health Care Facility
CA
- $5,658 to $6,787 USD / month
…status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s…
Added 5 mins ago
DO
CALTRANS LANDSCAPE MAINTENANCE LEADWORKER
Department of Transportation
CA
- $5,119 to $6,696 USD / month
This position is subject to the Post & Bid process. Applications from a certification list, transfer, change-in-class, reinstatement, re-employment, and/or training and development…
Added 5 mins ago
DO
A&E Contracts Analyst
Department of Water Resources
CA
- $6,031 to $7,547 USD / month
…technical understanding of current computer hardware and software applications, particularly Microsoft Excel and Access. Good communication skills, both oral and written, are…
Added 5 mins ago
DO
A&E Contracts Analyst
Department of Water Resources
CA
- $3,861 to $6,276 USD / month
…technical understanding of current computer hardware and software applications, particularly Microsoft Excel and Access. Good communication skills, both oral and written, are…
Added 6 mins ago
CS
Front-End Web Devleoper
Champions School of Real Estate
Austin, TX
- $75,000 to $85,000 USD / month
Champions School of Real Estate is seeking a Front-End Developer to join our Online Operations & Marketing team. In this role, you will collaborate closely with product, marketing, and…
Added 6 mins ago
SO
Brand Recorder
State of Washington
Olympia, WA
- $3,485 to $4,633 USD / month
The first review of applications is scheduled for November 18, 2026. In order to be considered, please submit your application on or before November 17, 2026. The agency reserves the right…
Added 9 mins ago
MC
Education Supervisor
MONTGOMERY COUNTY HOSPITAL DISTRICT
Conroe, TX
- $79,306 to $104,950 USD / year
Ability to learn specific job-related software applications.
Added 10 mins ago
RVP Strategic Sales - Chicago
Shippeo
Chicago, IL
As we operate internationally, we kindly request all candidates to submit their CV in English. Unfortunately, applications submitted in any other language will not be considered.
Added 10 mins ago
CR
UX Designer, Officer
Charles River Systems Inc MA
United States
- $65,000 to $113,750 USD / year
The platform has many applications with complex workflows with dense data, powerful configuration, and multi-step tasks. You will help make those experiences clearer, more efficient, and…

Compass Group

PATIENT EXPERIENCE MANAGER

Louisville, KY, United States

Crothall Healthcare Salary: $65,000-$70,000

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Job details

Pay: Crothall Healthcare Salary: $65,000-$70,000
Posting language: English
Posted: Nov 3, 2026

Original job description

Crothall Healthcare Salary: $65,000-$70,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]]

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/customer surveys and responds in a timely and effective manner Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) Ensures compliance with all regulatory agencies (CMS, JCAHO) Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts Works closely with on-site management team to reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize Participates in all Patient Experience Department learning sessions including monthly educational webinars Provides recognition for employee when programs are implemented with success Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success Compose patient satisfaction reports as needed to management. Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience preferred 3-4 years experience in service-oriented operations Good coaching and on the job training skills required Excellent organizational skills and ability to multi-task essential Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.

Req ID: 1587434 Crothall Healthcare

CINDY SWIDERSKI

[[req_classification]]

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More about this job

Skills

Customer service
Employee relations
Reporting
Regulatory compliance
CMS
Operations management
Coaching
Organizational skills
Microsoft Windows
Office software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

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