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Civil/Site Senior Project Manager
Colliers Engineering & Design
Hamilton, NJ
- $131,670 to $186,780 USD / year
Colliers Engineering & Design is seeking a Senior Project Manager that will utilize leadership and engineering skills to manage multiple projects and train support staff in our Hamilton, NJ…
Added 1 min ago
Sr. Process Engineer, R1 Body AI/ML
Rivian
Normal, IL
Added 1 min ago
Engineering Manager
Counterpart Health
Remote, United States
We're looking for an Engineering Manager to join our team. Our managers take on a player/coach role, balancing technical leadership, execution, and people management. The primary…
Added 2 mins ago
Solar Project Manager
WESTWOOD PROFESSIONAL SERVICES INC
Fort Worth, TX
Westwood Professional Services, Inc. is seeking a Project Manager on our growing Solar market team. This is an opportunity to join Westwood’s highly experienced and dynamic team dedicated…
Added 2 mins ago
Arts & Historical Specialist
County of Oconee
United States
The purpose of this position is to provide direct assistance to the Arts & Historical Manager/Curator at the Oconee History Museum and the General Store Museum. Responsible for performing a…
Added 2 mins ago
Occupational Therapist Acute Care
Healthworks
Morgantown, WV
Participate in the design and implementation of new programs or procedures with the approval of the manager and referring physicians per HIPPA guidelines.
Added 3 mins ago
O
Principal Network Developer
Oracle
Seattle, WA · Santa Clara, CA · Reston, VA · Austin, TX · Nashville, TN
- $102,300 to $209,500 USD / year
…coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP).…
Added 3 mins ago
DevOps Engineer / Site Reliability Engineer
Council on Foreign Relations
New York, NY · Washington, DC
…team and report to the associate vice president of product, design, and…
Added 3 mins ago
Shipping and Receiving Clerk
Conductix-Wampfler
Omaha, NE
…time and holidays, profit sharing and tuition reimbursement…
Added 5 mins ago
Staff UX Program Manager, Cloud AI
Google
Sunnyvale, CA
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects,…
Added 5 mins ago
Technical Program Manager, Energy Contracts and Asset Management
Google
New York, NY · San Francisco, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 6 mins ago
Shipper Loader, C-Shift, 6PM-6AM, 2-2-3
Avery Dennison
Greenfield, IN
…and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software…
Added 7 mins ago
Demand Generation Lead
Polywater Corporation
Stillwater, MN
…integrity. Additionally, you will oversee the conceptualization, design, and production of all marketing assets, ensuring creative outputs align with both visual standards and performance…
Added 8 mins ago
Program Development and Grants Coordinator (any of our office locations)
Prosper Global
Odesa
The Program Development and Grants Officer will be a critical member of the Program Development and Grants Management (PDG) team which is responsible for proposal development, grant…
Added 8 mins ago
Senior Manager, Health Care Compliance Officer
Johnson & Johnson Services Inc. Legal Entity
Horsham, PA
Experience supporting or contributing or leading elements of compliance program including design, implementation, or transformation initiatives preferred.
Added 10 mins ago
Special Education Resource Room Teacher
Ansonia School District
Ansonia, CT
Design comprehensive and individualized assessments when students are initially referred for special education.
Added 11 mins ago
Corporate HR Generalist
OmniForce
Humble, TX
Our client is redefining how the world builds reliable energy infrastructure through the design and manufacture of advanced composite utility poles that are lighter, stronger, and…
Added 13 mins ago
Data Center Security Manager , AMER East
Amazon Data Services, Inc.
Ashburn, VA
- Experience acting as a Program Security Officer, Security Specialist, or Security Manager with duties including interpreting and implementing requirements within the personnel,…
Added 13 mins ago
Principal Logistics Manager
McBride
Hanscom Afb, MA
Demonstrated experience in the preparation and support of various program office activities and meetings, to include U.S. Government-internal meetings, case meetings, design reviews,…
Added 14 mins ago
E
Assistant Manager
Express
Clarksburg, MD
- $21.2 to $31.25 USD / hour
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its…
Added 14 mins ago
Project Engineer
Hensel Phelps
Aiken, SC
Assist the project manager and superintendents as follows: Accumulate all necessary data and prepare the monthly owner pay applications
Added 15 mins ago
C
Outside Sales Representative
CRH
Telford, PA
- $100,000 to $115,000 USD / year
The Sales Representative reports to the Sales Manager and is responsible for developing and maintaining favorable relationships with current and potential customers, achieving sales goals…
Added 15 mins ago
Water & Infrastructure Project Manager
Posillico Civil, Inc.
West Palm Beach, FL
…record of accomplishment. Posillico has an exceptional safety program coupled with proactive employees throughout its management and union staff. We offer all employees an excellent…
Added 17 mins ago
ER
Engineering Program Manager
Executive Recruiting Group
Westminster, MD
- $85,000 to $95,000 USD / year
The Engineering Program Manager is responsible for managing contract budgets and schedules while building and maintaining positive customer relationships.
Added 17 mins ago
ER
Program Manager
Executive Recruiting Group
San Luis Obispo, CA
- $170,000 to $190,000 USD / year
…Under existing PMO leadership, you will work alongside the Program Manager and project coordination team. PMO leadership, in alignment with SLO project leadership, will define your…

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA, United States

Rapport Salary: $85,000 - $95,000

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Job details

Pay: Rapport Salary: $85,000 - $95,000
Posting language: English
Posted: Nov 9, 2026

Original job description

Rapport Salary: $85,000 - $95,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

At Flik Hospitality Group, we don't just serve guests, we create exceptional experiences. As the Hospitality Experience Manager supporting United Airlines' premium lounges at San Francisco International Airport, you will play a pivotal role in shaping memorable moments for thousands of travelers every day.

This is an exciting opportunity for a hospitality professional who is passionate about guest experience, service excellence, culinary innovation, and building high-performing teams. Working alongside operational leaders, culinary experts, and hospitality champions, you will help set the standard for luxury airport lounge hospitality while creating a culture that inspires both associates and guests.

If you thrive in a fast-paced environment, enjoy influencing service strategy, and are energized by developing people and enhancing guest satisfaction, we'd love to meet you.

What You'll Do As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate Director of Hospitality, Regional Hospitality Champions, Operations Managers, Culinary Leaders, Human Resources, and Marketing teams to elevate every aspect of the guest journey.

Key Responsibilities

Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Partner with culinary and operations teams to create elevated food, beverage, and service experiences that reflect premium hospitality standards.
Support and enhance the pre-service meeting experience, helping teams start each shift aligned, engaged, and guest-focused.
Monitor hospitality and customer satisfaction KPIs, ensuring measurable results and return on investment.
Build strong relationships with client partners and key stakeholders while serving as a trusted hospitality advisor.
Stay informed on emerging hospitality, travel, dining, and service trends to introduce innovative ideas and best practices.
Drive initiatives that promote employee engagement, recognition, and a positive workplace culture.
Assist in developing, implementing, and maintaining service standards, operating procedures, and hospitality best practices.

What Makes You Successful You are a hospitality-driven leader who understands that great service is created through engaged teams, thoughtful training, and a relentless focus on the guest experience. You bring energy, professionalism, and a genuine passion for creating memorable moments for guests and employees alike.

Preferred Qualifications

3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant, retail, travel, or service-focused industries.
Alternatively, 5+ years of progressive experience in hospitality operations, customer service management, food service, hotel, airline, or premium-member environments.
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field preferred.
Passion for food, beverage, culinary trends, and creating exceptional dining experiences.
Strong presentation and facilitation skills with experience delivering training to diverse audiences.
Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Proven ability to analyze data and convert insights into meaningful service improvements.
Strong project management, organizational, and multitasking abilities.
Experience developing service standards, training materials, and Standard Operating Procedures (SOPs).
Highly adaptable and comfortable operating in a dynamic, fast-paced environment.
Proficiency with Microsoft Office Suite, PowerPoint, and business reporting tools.
Strong problem-solving skills with the ability to identify challenges and implement effective solutions.

Why Join Flik Hospitality Group?

Be part of a world-class hospitality team supporting one of the nation's busiest airports.
Influence the experience of thousands of premium travelers every day.
Partner with culinary, hospitality, and operational leaders who are passionate about excellence.
Grow your career within a nationally recognized hospitality organization.
Help create memorable experiences that transform travel into something extraordinary.

Join us in redefining airport hospitality and delivering first-class experiences, one guest at a time.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1586092 Rapport a specialized division of FLIK Hospitality Group

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More about this job

Skills

Cooking
Interview focus groups
Process improvement
Customer service
Food service operations
Provide training
Communication skills
Project management
Multitasking
Adaptability
Microsoft Office
Microsoft PowerPoint
Problem solving

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