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Dining Services Associate
Elderwood
Amherst, NY
- $16.1 to $18.13 USD / hour
Dining Service Associate (DSA) team members are responsible for ensuring the health and wellbeing of our residents by being responsible for food and beverage preparation, meal service, and…
Added just now
Electronics Technician
CACI
Aberdeen Proving Ground, MD · Aberdeen Proving Ground
…move prototypes from design through test while keeping shop operations aligned with site environmental…
Added 1 min ago
Electronics Technician
CACI, INC.-FEDERAL
Aberdeen Proving Ground, MD
…move prototypes from design through test while keeping shop operations aligned with site environmental…
Added 1 min ago
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Dispensary Associate - Part-Time
our company
Crofton, MD
- From $17.6 USD / hour
- Part-time
Ascend Wellness Holdings (AWH) of Crofton is looking to hire Part-Time Dispensary Associates!
Added 2 mins ago
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Merchandise Coordinator, Merchandising, Digital, Makeup
Sephora
San Francisco, CA
- $26 to $34 USD / hour
…you’ll support the merchant team in managing day-to-day business operations, coordinating new product launches, and maintaining accurate and engaging product pages on Sephora.com. The work…
Added 2 mins ago
IT
PT Administrative Assistant for Academic Affairs
Ivy Tech Community College of Indiana
Marion, IN
- $20 to $23 USD / hour
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Added 2 mins ago
Institutional Investment Operations Associate - Centralized Callback
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC
Wells Fargo is seeking an Institutional Investment Operations Associate within the Centralized Callback team as a part of Corporate Investment Banking Operations. Learn more about the…
Added 3 mins ago
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Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Santa Clara, CA · Redwood City, CA · Reston, VA
- $91,400 to $187,000 USD / year
Experience with Internet peering, backbone networking, and large-scale network operations.
Added 3 mins ago
Health Program Associate (40 Hour)
State of Connecticut
Hartford, CT
The State of Connecticut, Department of Social Services (DSS) is accepting applications for a Health Program Associate (HPA) in the Integrated Care Unit – Behavior Health Section for the…
Added 4 mins ago
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Maintenance Manager
Heatherwood
Moriches, NY
- $70,000 to $90,000 USD / year
…Maintenance Manager, you are responsible for leading the maintenance operations of the community while ensuring excellent service delivery, operational consistency, and adherence to company…
Added 4 mins ago
Union Warehouse Associate
Wesco
New Brighton, MN
As an Operations Associate, you will be responsible for receiving, picking, packing, shipping, wire cutting, as well as light assembly of assigned areas. You will be in charge of operating…
Added 5 mins ago
Gerente General Bilingüe
Community Choice Financial Family of Brands
Tucson, AZ
…we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies…
Added 5 mins ago
Front Desk Associate
USTA/Midwest Section
Indianapolis, IN
Founded in 1895, the USTA Midwest, Inc. is part of the national governing body of the sport of tennis in the United States. We celebrate our collaborative work environment that draws people…
Added 6 mins ago
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Weekend Merchandise Controller
NBC Philadelphia Merchants
Philadelphia, PA
- $20.95 to $28.25 USD / hour
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet…
Added 6 mins ago
Assistant Store Manager
Homegoods LLC
Daytona Beach, FL
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 7 mins ago
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Retail Sales Associate at Independence
Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
Independence, KY
- $13 USD / hour
The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping…
Added 8 mins ago
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Patient Accounts Specialist II - Physicians Billing
MedStar Health
MD
- $20.98 to $37.36 USD / hour
…hospital/physician patient accounts and collections in medical billing…
Added 11 mins ago
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Lube and Tire Technician
Plaza Tire Service
Piedmont, MO
- $16 to $19 USD / hour
Plaza Tire Service is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay…
Added 12 mins ago
2nd Assistant Wrestling Coach
Sussex County Community College
Newton, NJ
This is a part-time, seasonal coaching position. Work hours will vary based on practices, competitions, recruiting activities, and other program responsibilities.
Added 12 mins ago
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Carrier Sales Representative, Road US
DSV
Itasca, IL
- $60,000 to $70,000 USD / year
…securing, and managing carrier capacity to support DSV’s freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing,…
Added 14 mins ago
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Assistant Manager
Express
Clarksburg, MD
- $21.2 to $31.25 USD / hour
PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:
Added 15 mins ago
Operations Associate - Middle School
Coney Island Prep
Brooklyn, NY
The Operations Associate (OA) is an excellent opportunity for those seeking a career in school operations or in a school setting outside the classroom. OAs are self-starters and motivated…
Added 15 mins ago
Production Supervisor
CTDI
Memphis, TN
…CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees…
Added 16 mins ago
Customer Service Warehouse Associate 133
Ewing Outdoor Supply
Santa Maria, CA
This role provides a variety of activities - including customer service, warehouse operations, inventory support, local deliveries, and sales assistance - making it ideal for someone who…
Added 16 mins ago
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Customer Service Warehouse Associate
Ewing Outdoor Supply
Norfolk, VA
- $37,440 to $49,920 USD / year
operations team. While we have a lot of mantras around the company, two are, “treat the customer right,”

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA, United States

Rapport Salary: $85,000 - $95,000

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Job details

Pay: Rapport Salary: $85,000 - $95,000
Posting language: English
Posted: Nov 9, 2026

Original job description

Rapport Salary: $85,000 - $95,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

At Flik Hospitality Group, we don't just serve guests, we create exceptional experiences. As the Hospitality Experience Manager supporting United Airlines' premium lounges at San Francisco International Airport, you will play a pivotal role in shaping memorable moments for thousands of travelers every day.

This is an exciting opportunity for a hospitality professional who is passionate about guest experience, service excellence, culinary innovation, and building high-performing teams. Working alongside operational leaders, culinary experts, and hospitality champions, you will help set the standard for luxury airport lounge hospitality while creating a culture that inspires both associates and guests.

If you thrive in a fast-paced environment, enjoy influencing service strategy, and are energized by developing people and enhancing guest satisfaction, we'd love to meet you.

What You'll Do As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate Director of Hospitality, Regional Hospitality Champions, Operations Managers, Culinary Leaders, Human Resources, and Marketing teams to elevate every aspect of the guest journey.

Key Responsibilities

Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Partner with culinary and operations teams to create elevated food, beverage, and service experiences that reflect premium hospitality standards.
Support and enhance the pre-service meeting experience, helping teams start each shift aligned, engaged, and guest-focused.
Monitor hospitality and customer satisfaction KPIs, ensuring measurable results and return on investment.
Build strong relationships with client partners and key stakeholders while serving as a trusted hospitality advisor.
Stay informed on emerging hospitality, travel, dining, and service trends to introduce innovative ideas and best practices.
Drive initiatives that promote employee engagement, recognition, and a positive workplace culture.
Assist in developing, implementing, and maintaining service standards, operating procedures, and hospitality best practices.

What Makes You Successful You are a hospitality-driven leader who understands that great service is created through engaged teams, thoughtful training, and a relentless focus on the guest experience. You bring energy, professionalism, and a genuine passion for creating memorable moments for guests and employees alike.

Preferred Qualifications

3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant, retail, travel, or service-focused industries.
Alternatively, 5+ years of progressive experience in hospitality operations, customer service management, food service, hotel, airline, or premium-member environments.
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field preferred.
Passion for food, beverage, culinary trends, and creating exceptional dining experiences.
Strong presentation and facilitation skills with experience delivering training to diverse audiences.
Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Proven ability to analyze data and convert insights into meaningful service improvements.
Strong project management, organizational, and multitasking abilities.
Experience developing service standards, training materials, and Standard Operating Procedures (SOPs).
Highly adaptable and comfortable operating in a dynamic, fast-paced environment.
Proficiency with Microsoft Office Suite, PowerPoint, and business reporting tools.
Strong problem-solving skills with the ability to identify challenges and implement effective solutions.

Why Join Flik Hospitality Group?

Be part of a world-class hospitality team supporting one of the nation's busiest airports.
Influence the experience of thousands of premium travelers every day.
Partner with culinary, hospitality, and operational leaders who are passionate about excellence.
Grow your career within a nationally recognized hospitality organization.
Help create memorable experiences that transform travel into something extraordinary.

Join us in redefining airport hospitality and delivering first-class experiences, one guest at a time.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1586092 Rapport a specialized division of FLIK Hospitality Group

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More about this job

Skills

Cooking
Interview focus groups
Process improvement
Customer service
Food service operations
Provide training
Communication skills
Project management
Multitasking
Adaptability
Microsoft Office
Microsoft PowerPoint
Problem solving

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