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CDL Driver - $7,500 Hiring Bonus
Casella Waste Systems, Inc.
Columbia, ME
- $23 to $26 USD / hour
…Rear load, front load, side load, roll off trucks. Shows a development of improvement of communication skills with customers and coworkers. Exhibits evidence of increased knowledge of the…
Added 1 min ago
Program Development and Grants Coordinator (any of our office locations)
Prosper Global
Odesa
The Program Development and Grants Officer will be a critical member of the Program Development and Grants Management (PDG) team which is responsible for proposal development, grant…
Added 1 min ago
GH
Region Product Manager, SPECT
GE HEALTHCARE
Remote, United States
- $128,480 to $192,720 USD / year
The role of the Regional Product Manager, SPECT Radiopharma at GE Healthcare (GEHC) will drive commercial management for GEHC’s SPECT product portfolio (including Ceretec, Myoview,…
Added 1 min ago
Contracts Manager
Cummings Aerospace Inc
Huntsville, AL
Coordinate with Program Manager/ Director regarding contract performance and any anticipated changes to technical, cost or schedule requirements
Added 1 min ago
Senior Manager, Health Care Compliance Officer
Johnson & Johnson Services Inc. Legal Entity
Horsham, PA
We are searching for the best talent for a Senior Manager, Health Care Compliance Officer - Immunology to be based in Horsham, PA.
Added 1 min ago
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AUKUS Office Architect
BWXT
Erwin, TN
- $60,000 to $90,000 USD / year
4. Create basic project schedules and budgets with input from the project manager, provide routine monitoring and resolve schedule warnings.
Added 2 mins ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 2 mins ago
ST
Restoration Crew Chief
SERVPRO Team JRF
Manchester, NH
- $28 to $35 USD / hour
Participate in the on-call rotation for emergency response (paid on-call bonus program)
Added 3 mins ago
Human Resources Manager Talent Acquisition
Leonardo DRS, Inc.
Melbourne, FL
…programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible…
Added 3 mins ago
Travel Support Medical Assistant (FT) Reidsville, GA
Optim
Reidsville, GA
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patients served.
Added 3 mins ago
General Manager, Subscription
EVERYTABLE, PBC
City of Industry, CA
Everytable is looking for a General Manager to own its direct-to-consumer subscription business end to
Added 3 mins ago
Technical Project Manager - Azure Cloud
General Dynamics Electric Boat
Groton, CT
Project Execution & Technical Oversight: Leads project / program team resources to complete deliverables, on time and within budget. Utilizes software development and/or IT hardware…
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Terre Haute, IN
- $19.25 USD / hour
General Manager Check Into CashTerre Haute, IN
Added 3 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Gladstone, MO
- $16.5 USD / hour
Assistant Store Manager TitlemaxGladstone, MO
Added 3 mins ago
CC
Gerente General Bilingüe
Community Choice Financial Family of Brands
Tucson, AZ
- $24 USD / hour
Paid on-the-job training and a comprehensive new hire program.
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Kentwood, MI
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
Added 3 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Kentwood, MI
- $16 USD / hour
Assistant Store Manager Check Into Cash Kentwood, MI
Added 3 mins ago
CC
General Manager
Community Choice Financial Family of Brands
Payson, AZ
- $24 USD / hour
General Manager Check Into Cash Payson, Arizona
Added 3 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Austell, GA
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
Added 4 mins ago
Chief Information Security Officer
University of Baltimore (UBALT)
United States
…assets from various cyber threats and risks. This position and program contribute to the mission of the University by maintaining the integrity of campus technology resources, appropriate…
Added 4 mins ago
Hospice Patient Care RN Manager
Gentiva Hospice
Myrtle Beach, SC
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure…
Added 4 mins ago
Acute Nurse Case Manager
Dedicated Senior Medical Centers of Florida, LLC
United States
Conducts hospital bedside discussion explaining our Care Management/Disease Management program with verbal introduction to their Community Care Manager for home visit once discharge to home…
Added 4 mins ago
Corporate HR Generalist
OmniForce
Humble, TX
…and offboarding. You will work closely with the Corporate HR Manager to ensure processes run smoothly while maintaining accurate employee records, overseeing HRIS data integrity, and…
Added 6 mins ago
Merchandising Manager - IN
Southern Glazer’s Wine and Spirits, LLC
Indianapolis, IN
…a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and…
Added 7 mins ago
Principal Logistics Manager
McBride
Hanscom Afb, MA
Support and develop various briefings/schedules of program status and acquisition tasks to senior management. The Contractor shall support Program Acquisition Reviews (PAR), senior level…

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA, United States

Rapport Salary: $85,000 - $95,000

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Job details

Pay: Rapport Salary: $85,000 - $95,000
Posting language: English
Posted: Nov 9, 2026

Original job description

Rapport Salary: $85,000 - $95,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

At Flik Hospitality Group, we don't just serve guests, we create exceptional experiences. As the Hospitality Experience Manager supporting United Airlines' premium lounges at San Francisco International Airport, you will play a pivotal role in shaping memorable moments for thousands of travelers every day.

This is an exciting opportunity for a hospitality professional who is passionate about guest experience, service excellence, culinary innovation, and building high-performing teams. Working alongside operational leaders, culinary experts, and hospitality champions, you will help set the standard for luxury airport lounge hospitality while creating a culture that inspires both associates and guests.

If you thrive in a fast-paced environment, enjoy influencing service strategy, and are energized by developing people and enhancing guest satisfaction, we'd love to meet you.

What You'll Do As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate Director of Hospitality, Regional Hospitality Champions, Operations Managers, Culinary Leaders, Human Resources, and Marketing teams to elevate every aspect of the guest journey.

Key Responsibilities

Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Partner with culinary and operations teams to create elevated food, beverage, and service experiences that reflect premium hospitality standards.
Support and enhance the pre-service meeting experience, helping teams start each shift aligned, engaged, and guest-focused.
Monitor hospitality and customer satisfaction KPIs, ensuring measurable results and return on investment.
Build strong relationships with client partners and key stakeholders while serving as a trusted hospitality advisor.
Stay informed on emerging hospitality, travel, dining, and service trends to introduce innovative ideas and best practices.
Drive initiatives that promote employee engagement, recognition, and a positive workplace culture.
Assist in developing, implementing, and maintaining service standards, operating procedures, and hospitality best practices.

What Makes You Successful You are a hospitality-driven leader who understands that great service is created through engaged teams, thoughtful training, and a relentless focus on the guest experience. You bring energy, professionalism, and a genuine passion for creating memorable moments for guests and employees alike.

Preferred Qualifications

3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant, retail, travel, or service-focused industries.
Alternatively, 5+ years of progressive experience in hospitality operations, customer service management, food service, hotel, airline, or premium-member environments.
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field preferred.
Passion for food, beverage, culinary trends, and creating exceptional dining experiences.
Strong presentation and facilitation skills with experience delivering training to diverse audiences.
Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Proven ability to analyze data and convert insights into meaningful service improvements.
Strong project management, organizational, and multitasking abilities.
Experience developing service standards, training materials, and Standard Operating Procedures (SOPs).
Highly adaptable and comfortable operating in a dynamic, fast-paced environment.
Proficiency with Microsoft Office Suite, PowerPoint, and business reporting tools.
Strong problem-solving skills with the ability to identify challenges and implement effective solutions.

Why Join Flik Hospitality Group?

Be part of a world-class hospitality team supporting one of the nation's busiest airports.
Influence the experience of thousands of premium travelers every day.
Partner with culinary, hospitality, and operational leaders who are passionate about excellence.
Grow your career within a nationally recognized hospitality organization.
Help create memorable experiences that transform travel into something extraordinary.

Join us in redefining airport hospitality and delivering first-class experiences, one guest at a time.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1586092 Rapport a specialized division of FLIK Hospitality Group

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More about this job

Skills

Cooking
Interview focus groups
Process improvement
Customer service
Food service operations
Provide training
Communication skills
Project management
Multitasking
Adaptability
Microsoft Office
Microsoft PowerPoint
Problem solving

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