Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
ES
Assistant Store Manager
Extra Space Management, Inc
Hazlet, NJ
- $18 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
ES
Assistant Store Manager
Extra Space Management, Inc
Stafford, VA
- $17 to $18.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
RN Supervisor-Pediatric Urology Clinic - FT Day
MH-Memphis Hospitals
United States
Conducts the evaluation, planning, development, and implementation of MLH operations and MLH goals and objectives while coordinating and developing policies, procedures, processes and…
Added 2 mins ago
Quality Control Technician II
Amrize
Plano, TX
…management and production staff in a timely manner. Assists manager with customer service issues as directed. Certifies results of laboratory findings. Provides QC support on various…
Added 2 mins ago
DevOps Engineer / Site Reliability Engineer
Council on Foreign Relations
New York, NY · Washington, DC
…closely with the software engineering team and report to the associate vice president of product, design, and…
Added 3 mins ago
Gerente General Bilingüe
Community Choice Financial Family of Brands
Tucson, AZ
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
Added 5 mins ago
Assistant Store Manager
Homegoods LLC
Daytona Beach, FL
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 13 mins ago
E
Assistant Manager
Express
Clarksburg, MD
- $21.2 to $31.25 USD / hour
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company…
Added 17 mins ago
Director Operations II
Dufry Careers
LOUISVILLE, KY
The purpose of the Director of Operations II role is to direct all revenue generating and operations activities of the location, primarily through a team of restaurant managers and support…
Added 17 mins ago
Restaurant Manager
Compass Group
Los Angeles, CA
…excellence, and the art of storytelling. We are seeking a Restaurant Manager who is passionate about creating memorable guest experiences while fostering a positive, collaborative culture…
Added 17 mins ago
HOTEL SALES MANAGER
Compass Group
Saint Louis, MO
The External Sales Manager is responsible for leading all non-university (external) sales efforts for the Charles F. Knight Center at Washington University. This role will focus on driving…
Added 17 mins ago
HOSPITALITY SERVICES MANAGER - ORD
Compass Group
Chicago, IL
As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate…
Added 17 mins ago
HOSPITALITY EXPERIENCE MANAGER
Compass Group
San Francisco, CA
As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate…
Added 17 mins ago
Clinical Services Manager
Stanton Optical
Ridgeland, MS
Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with…
Added 21 mins ago
Food Production Manager
The Fresh Market Inc
Delray Beach, FL
Do you have a passion for production? Can you deliver a first-class experience for guests? As our Production Manager, you will take the lead in managing team members and the department's…
Added 21 mins ago
Manager Pilot Plant GIC N
Wm. Wrigley Jr.
United States
The Manager works to keep the business infrastructure running by developing technicians through the succession planning process. In this role, the Manager possesses strong skills in people…
Added 23 mins ago
STORE MANAGER - V
Roses
Brunswick, GA
5) To obtain the advice of your District Manager on any personnel or operational problems or opportunities. In the absence of the District Manager, you would consult with the Regional…
Added 24 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REYNOLDSBURG, OH
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…
Added 25 mins ago
Distribution Center Warehouse Associate - Inbound 6:30am - 3:00pm
Border States
Fargo, ND
The Distribution Center (DC) Warehouse Associate - Inbound is responsible for unloading, inspecting, and accurately processing incoming shipments using warehouse equipment and systems. This…
Added 26 mins ago
EG
Event Technician, Audio Visual (Part Time Casual) - Beau Rivage Resort and Casino Biloxi
Encore Global
Biloxi, MS
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 26 mins ago
Event Technical Lead, Audio Visual - AT&T Hotel and Conference Center
Encore Global
Austin, TX
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event…
Added 27 mins ago
A
Senior Network Administrator
AECOM
Miami, FL
- $115,000 to $155,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 31 mins ago
Senior Commercial Relationship Manager
HomeTrust Bank
Greenville, SC
The primary responsibilities of the Sr Commercial Relationship Manager include business development, origination of business loan, deposit, and treasury management products, and this…
Added 32 mins ago
Culinary Associate II - Culinary/Nutrition
Kettering Health
Kettering, OH
The Culinary Associate II supports patient care and operational reliability by preparing, assembling, and serving food in accordance with safety and quality standards. This role ensures a…
Added 33 mins ago
AS
Engage Life Coordinator
Atria Senior Living
OR-Salem
- $17.7 to $21.24 USD / hour
…life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional…

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA, United States

Rapport Salary: $85,000 - $95,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Rapport Salary: $85,000 - $95,000
Posting language: English
Posted: Nov 9, 2026

Original job description

Rapport Salary: $85,000 - $95,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

At Flik Hospitality Group, we don't just serve guests, we create exceptional experiences. As the Hospitality Experience Manager supporting United Airlines' premium lounges at San Francisco International Airport, you will play a pivotal role in shaping memorable moments for thousands of travelers every day.

This is an exciting opportunity for a hospitality professional who is passionate about guest experience, service excellence, culinary innovation, and building high-performing teams. Working alongside operational leaders, culinary experts, and hospitality champions, you will help set the standard for luxury airport lounge hospitality while creating a culture that inspires both associates and guests.

If you thrive in a fast-paced environment, enjoy influencing service strategy, and are energized by developing people and enhancing guest satisfaction, we'd love to meet you.

What You'll Do As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate Director of Hospitality, Regional Hospitality Champions, Operations Managers, Culinary Leaders, Human Resources, and Marketing teams to elevate every aspect of the guest journey.

Key Responsibilities

Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Partner with culinary and operations teams to create elevated food, beverage, and service experiences that reflect premium hospitality standards.
Support and enhance the pre-service meeting experience, helping teams start each shift aligned, engaged, and guest-focused.
Monitor hospitality and customer satisfaction KPIs, ensuring measurable results and return on investment.
Build strong relationships with client partners and key stakeholders while serving as a trusted hospitality advisor.
Stay informed on emerging hospitality, travel, dining, and service trends to introduce innovative ideas and best practices.
Drive initiatives that promote employee engagement, recognition, and a positive workplace culture.
Assist in developing, implementing, and maintaining service standards, operating procedures, and hospitality best practices.

What Makes You Successful You are a hospitality-driven leader who understands that great service is created through engaged teams, thoughtful training, and a relentless focus on the guest experience. You bring energy, professionalism, and a genuine passion for creating memorable moments for guests and employees alike.

Preferred Qualifications

3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant, retail, travel, or service-focused industries.
Alternatively, 5+ years of progressive experience in hospitality operations, customer service management, food service, hotel, airline, or premium-member environments.
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field preferred.
Passion for food, beverage, culinary trends, and creating exceptional dining experiences.
Strong presentation and facilitation skills with experience delivering training to diverse audiences.
Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Proven ability to analyze data and convert insights into meaningful service improvements.
Strong project management, organizational, and multitasking abilities.
Experience developing service standards, training materials, and Standard Operating Procedures (SOPs).
Highly adaptable and comfortable operating in a dynamic, fast-paced environment.
Proficiency with Microsoft Office Suite, PowerPoint, and business reporting tools.
Strong problem-solving skills with the ability to identify challenges and implement effective solutions.

Why Join Flik Hospitality Group?

Be part of a world-class hospitality team supporting one of the nation's busiest airports.
Influence the experience of thousands of premium travelers every day.
Partner with culinary, hospitality, and operational leaders who are passionate about excellence.
Grow your career within a nationally recognized hospitality organization.
Help create memorable experiences that transform travel into something extraordinary.

Join us in redefining airport hospitality and delivering first-class experiences, one guest at a time.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1586092 Rapport a specialized division of FLIK Hospitality Group

Apply About employer

More about this job

Skills

Cooking
Interview focus groups
Process improvement
Customer service
Food service operations
Provide training
Communication skills
Project management
Multitasking
Adaptability
Microsoft Office
Microsoft PowerPoint
Problem solving

Report this job