Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
EPPS Program Director
University of South Carolina
SC
…South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the…
Added 1 min ago
Assistant Director of Service and Community Living
University of South Carolina
SC
…South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the…
Added 8 mins ago
Senior Field Technical Specialist
Go RH
Indianapolis, IN
We are seeking a proactive, hands-on, and customer-focused Senior Field Technical Specialist to join our technical operations team. In this high-impact, newly created role, you will act as…
Added 9 mins ago
M
Development Program Management Associate I - Vehicles
Mattel
El Segundo, CA
- $71,000 to $82,000 USD / year
Mattel is seeking a Development Program Management Associate I to join our Product Development team at our campus in El Segundo, CA. You will help manage projects from concept through…
Added 11 mins ago
MS
Timberlands FTS Technical Support Analyst II - Atlanta, GA
Military Spouse Jobs & VetJobs
United States
- $82,500 to $123,800 USD / year
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,…
Added 20 mins ago
HOSPITALITY SERVICES MANAGER - ORD
Compass Group
Chicago, IL
3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant,…
Added 20 mins ago
HOSPITALITY EXPERIENCE MANAGER
Compass Group
San Francisco, CA
3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant,…
Added 24 mins ago
Manager Pilot Plant GIC N
Wm. Wrigley Jr.
United States
Support equipment management for the pilot plant including footprint configuration, process setup, and asset health. Partner with product developers and engineers to meet process…
Added 25 mins ago
TH
Associate CSE AFH
The Hershey Company
Hershey, PA
- $85,040 to $106,300 USD / year
The Associate CSE AFH is a key contributor within the Commercial, Industrial & Emerging Retail team. This role manages day-to-day work across multiple customer accounts and processes, using…
Added 28 mins ago
NG
Registered Nurse RN - Cardiac Acute Care - Full Time Nights - Up to $15,000 Sign on Bonus!
Northeast Georgia Medical Center, Inc.
Braselton, GA
- Full-time
Capable clinician with previous specialty experience preferred, focused on expanding knowledge and skills. Consistently provides effective direct care as part of the interdisciplinary team…
Added 33 mins ago
M
Senior Director of Development
Maryhurst
Louisville, KY
- From $80,000 USD / year
Supervise, coach, and support the Development Associate and Database Coordinator, establishing clear expectations, priorities, and accountability for results.
Added 38 mins ago
AE
Assistant Branch Manager
American Eagle Financial Credit Union Incorporated
Vernon, CT
- $27 to $30 USD / hour
As an Assistant Branch Manager, you’ll play a key role in leading our branch and supporting our team. Your focus will go beyond daily operations, you’ll create an environment where team…
Added 38 mins ago
EA
Senior Associate, Syphilis Free Start
Evidence Action
Remote, United States
- $60,000 to $68,400 USD / year
At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in…
Added 38 mins ago
EA
Senior Manager, Program Finance
Evidence Action
Remote, United States
- $98,700 to $110,000 USD / year
As a member of the Program Finance team, the Senior Manager reports to the Associate Director, Program Finance and works closely with SFS global and country leadership and colleagues across…
Added 42 mins ago
Site & Safety Health Officer - Goldsboro, NC
Military Spouse Jobs & VetJobs
United States
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,…
Added 1 hour ago
Senior Software Engineer - Labor Management Forecasting (Hybrid)
Publix Super Markets, Inc.
Lakeland, FL
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.
Added 1 hour ago
Associate Banker I/Medford (NJ)(30hrs)
TD Bank, N.A.
Medford, NJ
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
Teach English Online
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Teach English Online based in the United States.
Added 2 hours ago
Consulting Solutions Executive II – Security
Jobgether
Remote, United States
We are looking for an experienced security solutions professional to drive business growth and develop strategic opportunities across the public sector, particularly within state and local…
Added 3 hours ago
Talent Acquisition – Learning and Develo
Vibram Corporation
N. Brookfield, MA
The Talent Acquisition Specialist provides strategic and operational HR support across the organization, primarily developing and executing effective recruitment strategies to attract,…
Added 3 hours ago
Financial Center Manager Associate - Mooresville, Cornelius, and Surrounding Areas
Fifth Third Bank, National Association
Mooresville, NC · Cornelius, NC
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 3 hours ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Under direction of the appropriate administrator, the Associate Director, Fiscal Services is responsible for all areas related to District-wide accounting and financial reporting, and…
Added 3 hours ago
Channel Marketing Coordinator
Jobgether
Remote, United States
Professional development: Access to a learning-oriented environment that encourages employees to develop their skills and achieve their career goals.
Added 4 hours ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Secret Scanning based in the…
Added 4 hours ago
Assurance Senior Associate
Baker Tilly Advisory Group, LP
United States
If yes, consider joining Baker Tilly US (BT) as an Audit Senior Associate! This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance…

Compass Group

HOSPITALITY EXPERIENCE MANAGER

San Francisco, CA, United States

Rapport Salary: $85,000 - $95,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Rapport Salary: $85,000 - $95,000
Posting language: English
Posted: Nov 9, 2026

Original job description

Rapport Salary: $85,000 - $95,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

At Flik Hospitality Group, we don't just serve guests, we create exceptional experiences. As the Hospitality Experience Manager supporting United Airlines' premium lounges at San Francisco International Airport, you will play a pivotal role in shaping memorable moments for thousands of travelers every day.

This is an exciting opportunity for a hospitality professional who is passionate about guest experience, service excellence, culinary innovation, and building high-performing teams. Working alongside operational leaders, culinary experts, and hospitality champions, you will help set the standard for luxury airport lounge hospitality while creating a culture that inspires both associates and guests.

If you thrive in a fast-paced environment, enjoy influencing service strategy, and are energized by developing people and enhancing guest satisfaction, we'd love to meet you.

What You'll Do As the Hospitality Experience Manager, you will serve as a champion for hospitality excellence across multiple United Club lounge locations. You will partner closely with the Corporate Director of Hospitality, Regional Hospitality Champions, Operations Managers, Culinary Leaders, Human Resources, and Marketing teams to elevate every aspect of the guest journey.

Key Responsibilities

Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Partner with culinary and operations teams to create elevated food, beverage, and service experiences that reflect premium hospitality standards.
Support and enhance the pre-service meeting experience, helping teams start each shift aligned, engaged, and guest-focused.
Monitor hospitality and customer satisfaction KPIs, ensuring measurable results and return on investment.
Build strong relationships with client partners and key stakeholders while serving as a trusted hospitality advisor.
Stay informed on emerging hospitality, travel, dining, and service trends to introduce innovative ideas and best practices.
Drive initiatives that promote employee engagement, recognition, and a positive workplace culture.
Assist in developing, implementing, and maintaining service standards, operating procedures, and hospitality best practices.

What Makes You Successful You are a hospitality-driven leader who understands that great service is created through engaged teams, thoughtful training, and a relentless focus on the guest experience. You bring energy, professionalism, and a genuine passion for creating memorable moments for guests and employees alike.

Preferred Qualifications

3+ years of experience leading high-impact hospitality, training, guest experience, marketing, communications, or learning and development initiatives within hospitality, restaurant, retail, travel, or service-focused industries.
Alternatively, 5+ years of progressive experience in hospitality operations, customer service management, food service, hotel, airline, or premium-member environments.
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field preferred.
Passion for food, beverage, culinary trends, and creating exceptional dining experiences.
Strong presentation and facilitation skills with experience delivering training to diverse audiences.
Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
Proven ability to analyze data and convert insights into meaningful service improvements.
Strong project management, organizational, and multitasking abilities.
Experience developing service standards, training materials, and Standard Operating Procedures (SOPs).
Highly adaptable and comfortable operating in a dynamic, fast-paced environment.
Proficiency with Microsoft Office Suite, PowerPoint, and business reporting tools.
Strong problem-solving skills with the ability to identify challenges and implement effective solutions.

Why Join Flik Hospitality Group?

Be part of a world-class hospitality team supporting one of the nation's busiest airports.
Influence the experience of thousands of premium travelers every day.
Partner with culinary, hospitality, and operational leaders who are passionate about excellence.
Grow your career within a nationally recognized hospitality organization.
Help create memorable experiences that transform travel into something extraordinary.

Join us in redefining airport hospitality and delivering first-class experiences, one guest at a time.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1586092 Rapport a specialized division of FLIK Hospitality Group

Apply About employer

More about this job

Skills

Cooking
Interview focus groups
Process improvement
Customer service
Food service operations
Provide training
Communication skills
Project management
Multitasking
Adaptability
Microsoft Office
Microsoft PowerPoint
Problem solving

Report this job