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Compass Group

General Manager

NEW YORK, NY, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Bon Appetit Salary: 90,000-95,000

Other Forms of Compensation:

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary

As a General Manager, you will lead all aspects of a dynamic corporate dining operation, overseeing a café and micro-kitchen serving approximately 200 guests daily. This hands-on leadership role is responsible for delivering an exceptional hospitality experience while driving financial performance, operational excellence, food quality, and client satisfaction. The General Manager will provide strategic direction and daily leadership to a team of salaried managers and frontline associates, ensuring the operation consistently exceeds guest and client expectations. This position requires a strong business operator with proven P&L management experience, outstanding client relationship skills, and the ability to cultivate a high-performing team culture. The schedule is primarily Monday through Friday with a typical 7:00 AM start time.

Responsibilities

Lead all daily operations for a corporate dining program including one café and one micro-kitchen.
Provide direct leadership, coaching, and development to 2-3 salaried managers while fostering a culture of accountability, engagement, and operational excellence.
Build and maintain strong relationships with clients, guests, and team members, serving as the primary point of contact for operational and service-related matters.
Manage the business in accordance with company policies, client expectations, and all local, state, and federal regulations.
Own the financial performance of the account, including budgeting, forecasting, P&L management, financial reporting, labor management, cost controls, and achievement of profitability targets.
Analyze business trends and operational data to identify opportunities for continuous improvement, revenue growth, and expense management.
Partner with culinary leadership to execute innovative dining programs, menu strategies, and guest engagement initiatives that elevate the overall experience.
Oversee purchasing, inventory management, and vendor relationships to ensure efficient operations and cost-effective procurement.
Ensure the highest standards of food safety, sanitation, HACCP compliance, and workplace safety throughout the operation.
Lead recruiting, onboarding, training, performance management, and succession planning efforts to develop a strong leadership pipeline.
Drive strong hospitality standards and create a welcoming environment that consistently delivers an exceptional guest experience.
Collaborate with cross-functional stakeholders to align dining services with organizational objectives and client goals.
Support special events, catering initiatives, and other hospitality programs as required.

Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: 1587280 Bon Appetit

BRYAN GONI

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More about this job

Skills

Leadership
Coaching
Budget management
Forecasting
Financial reporting
Process improvement
Cooking
Procurement
Inventory management
Food safety
Sanitation
HACCP
Regulatory compliance
Recruitment
Onboarding
Performance management

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