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Added 5 mins ago
SB
Licensed Behavioral Health Program Manager II - Community Outpatient Clinics*
San Bernardino County
San Bernardino, CA
- $53.66 to $75.8 USD / hour
…professionals to apply for the position of Licensed Behavioral Health Program Manager II overseeing Outpatient Community Clinics. This is an exciting leadership opportunity for a…
Added 8 mins ago
Marketing Financial Planning Manager
Kia Corporation
Irvine, CA
The Marketing Financial Planning Manager is responsible for overseeing the financial planning aspects of Marketing initiatives, ensuring that marketing campaigns and programs are prepared…
Added 16 mins ago
PEER REVIEW DATA ANALYST/REGULATORY AFFAIRS SPECIALIST
Covenant HealthCare
SAGINAW, MI
Provides support to the Manager of Medical Staff Services, Chief Medical Officer and Chief of St
Added 22 mins ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
Orrick currently has an excellent opportunity for a BD Support Senior Manager to join our Sector & Markets, Business Development team, reporting to the Chief of Staff – Business…
Added 23 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 23 mins ago
G
Medical Underwriting Manager
GPAC
Olathe, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 23 mins ago
G
Medical Underwriting Manager
GPAC
Kansas City, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Stanton, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Yorba Linda, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Orange, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Placentia, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Santa Ana, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Anaheim, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 29 mins ago
G
Restoration Residential Business Developer
GPAC
Cypress, CA
- $65,000 to $90,000 USD / year
This rapidly growing, family-owned restoration company is seeking an experienced Residential Business Development Manager to help expand its referral network and build out its residential…
Added 51 mins ago
Direct Support Professional
3Rivers, Inc
Gardiner, ME
Added 51 mins ago
Direct Support Professional
3Rivers, Inc
Gardiner, ME
Added 51 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Augusta, ME
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 51 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Augusta, ME
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 54 mins ago
A
Customer Accounts Manager
Aaron's
Simpsonville, SC
- $14.5 to $15.25 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities as directed by the General…
Added 56 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Helena, MT
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 56 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Helena, MT
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 57 mins ago
CO
Business Retention and Small Business Program Manager
City of Fairfax
Fairfax, VA
- $69,465 to $110,952 USD / year
The Business Retention and Small Business Program Manager of Fairfax City Economic Development (FCED) develops, coordinates, and implements business retention and expansion initiatives for…
Added 1 hour ago
Associate Refinery Operations Specialist
Delek US Holdings
Krotz Springs, LA
Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
Added 1 hour ago
Manager, Visual Analytics
Ochsner Health
New Orleans, LA
…developing dashboards, reports, and analytical solutions that support operational and strategic decision-making across the organization. The ideal candidate brings experience leading BI or…
Added 1 hour ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Baton Rouge, LA
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…

Compass Group

CONFERENCE CENTER LEAD

New York, NY, United States

Rapport Salary: $100,000 - $120,000

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Job details

Pay: Rapport Salary: $100,000 - $120,000
Experience: This position requires a minimum of 3 years’ experience in high-level event planning, client service and executive engagement.
Posting language: English
Posted: Nov 5, 2026

Original job description

Rapport Salary: $100,000 - $120,000

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Conference Center Lead is responsible for supervising a team of Conference Coordinators within the Conference Center. They support the Director of Conference Services in the day to day operations and work closely with onsite vendor partner teams. They are also responsible for the planning, coordination and execution of meetings, conferences and other special events held at locations in 200 West/30 Hudson. The Lead strives to achieve a consistently outstanding level of quality through the effective utilization of available facilities and services as well sets service excellence standards through leading by example. They also set the tone for a positive and inclusive work environment. This position requires a minimum of 3 years’ experience in high-level event planning, client service and executive engagement. CMP degree or MPI affiliation is a plus.

Key Responsibilities:

Manage daily activities of the conference center
Oversee the strategic booking of space within EMS Reservation System.
Developing and constantly updating forecasts of meeting room occupancy and utilization.
Ensuring an ongoing flow of communications between the Conference Coordinators, GSA’s and clients as well as vendor partners and team members
Effectively planning and communicating to all relevant internal departments and vendors the specific needs of the client, including room set-up, Audio Visual and catering requirements.
Act as their team's initial escalation point for complex client issues and service disruptions, including those affecting high-visibility events, and work with Director of Conference Services to resolve matters promptly.
Assist the Director of Conference Services by compiling and assigning high-profile events to conference teams on a weekly and quarterly basis; continuously monitor event activity and adjust assignments daily as needed.
Review daily BEOs and event protocols with clients and AV, Catering, and Set-Up teams, and oversee preparation of event resumes and BEOs for large-scale or complex events.
Provide hands-on Coordinator coverage during staffing shortages, associate PTO, or leaves of absence, including but not limited to covering the reception desk, managing and fulfilling the meet-and-greet schedule, and planning and executing events to maintain seamless service delivery.
Ensuring the timely preparation, by self and Conference Coordinators, of complete documentation for large/complex functions and Produced events.
Conducting daily and weekly Planning Meetings attended by the Conference Coordinators and members of the operations staff, to review the details of events scheduled for the following day and next week, ensuring correct interpretation by staff members of clients’ requirements and anticipating any possible operational challenges.
Conducting “pre-con” meetings attended by clients, Conference Coordinators, and key members of the operations staff, to ensure a complete understanding on everyone’s requirements for certain critical or large-scale events.
Conducting “post-conference/debrief” feedback sessions with the clients and relevant members of the operations staff, to obtain first-hand comments on certain critical or large-scale events.
Conducting facility site inspections on a weekly basis to ensure pristine condition and maintenance of property.
Check conference rooms prior to start of meeting to ensure all meeting requirements are set (i.e. catering, multimedia, specific room setup, etc).
Create weekly report of high profiled events and report important details to vendor partners at weekly operations meeting.
Review the daily Important Business report to ensure all conference-hosted events are listed and event details are accurate.
Participate in monthly e-chats and provide development opportunities for coordinators.
Providing the Director of Conference Services/Assistant General Manager with occupancy and utilization statistics regarding meetings held and guests in attendance, on a monthly, quarterly and annual basis. Providing additional statistics with regard to Audio Visual activities, food and beverage covers, cancellation rates, etc.
Monitoring and ensuring the accuracy of catering and other charges, including cancellation charges, entered into the Reservation System.

Preferred Qualifications:

Excellent organizational and administrative skills, with the ability to prioritize multiple tasks.
Ability to carry out responsibilities with little supervision, as well as juggle many tasks simultaneously.
Excellent oral and written communication skills.
Ability to work with multiple personality types and adapt to last minute changes.
Ability to maintain positive outlook and motivate team.
Ability to lead, coach, and develop a diverse workforce through ongoing training, mentoring, and career development opportunities.
Expert knowledge of EMS or similar conference room reservation and space management systems.
Strong computer skills and knowledge of office technology/equipment.
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical and committed to maintaining a high degree of confidentiality.
Basic knowledge of Human Resources principles
Knowledge of supporting departments including catering, AV, Facilities Management, etc.
A passion for delivering the Platinum Service® Standard to provide transformational service in hospitality.
A consistently professional approach, including a strong sense of self- respect and integrity, as well as respect for and interest in others.
Team mindset and ability to work with wide variety of personality types.
A mindset to take ownership and responsibility within and outside one’s job domain. Relevant competencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change.
Two to three years of conference planning experience in a conference center or corporate environment, along with two years of supervisory experience.
Certified meeting planner or similar trade certification in event or conference management.
Self-confidence, a willingness to learn, and the ability to adapt to and coordinate change.
Minimum two years’ experience in managing or responsible for various aspects of catering execution and quality standards.

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf Req ID: 1588144 Rapport a specialized division of FLIK Hospitality Group

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More about this job

Skills

Event planning
EMS
Documentation
Inspection
Statistics
Communication skills
Coaching
Computer skills
Confidentiality

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